Tanvi Srivastava

Reason of leaving- I was hired for Staffing sales,IT sales and consulting and then they moved me to Engineering side. I wanted to work for Staffing and IT sales and consulting specifically. I tried a lot to get clients but got 3 clients.

• Its an Automobile company focused on selling embedded designs, control systems,Interiors.
• Generated new business with marketing initiatives and strategic plans.
• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Reached out to potential customers via telephone, email, and in-person inquiries.
• Compiled product and customer data to generate informed profit projections.
• Performed client research and identified opportunities for account growth, account penetration and market expansion.
• Monitored market trends and competitor activities to identify areas of potential opportunity.
• Represented company and promoted products at conferences and industry events.
• Kept meticulous client notes and updated account information in company databases.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.

• Reason of leaving- company was sold by CEO to Mastek.
• Converted dead leads to Happy Clients
• Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
• Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
• Updated accounts and maintained long-term relationships with clients.
• Worked closely with other departments to promote products and marketing campaigns.
• Implemented systems and procedures to increase sales.
• Answered customers' questions regarding products, prices, and availability.
• Determined needs, delivered solutions, and overcame objections through consultative selling skills.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Managed friendly and professional customer interactions.
• Prepared and submitted reports to keep management informed of sales activities and progress.
• Set up new accounts, established customer credit and set up payment methods.
• Used CRM software to maintain detailed contact logs and account records.
• Maintained current knowledge of evolving changes in marketplace.

• Reason of leaving-Hired for US Geography , Moved to UK. I worked for US for major part of my career. So took a switch.
• Reached out to potential customers via telephone, email and in-person inquiries.Worked with existing customers to increase purchases of products and services.
• Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
• Devised effective marketing, sales and other promotional initiatives.
• Researched and identified opportunities for account growth, account penetration and market expansion.
• Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
• Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.

• Reason of leaving-Took a switch to NLB Got a better opportunity to explore and learn more
• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Reached out to potential customers via telephone, email, and in-person inquiries.
• Generated new business with marketing initiatives and strategic plans.
• Kept meticulous client notes and updated account information in company databases.
• Monitored market trends and competitor activities to identify areas of potential opportunity.Associated with Amberleaf(company taken over by Mastech Infotrellis).
• Worked closely with oracle account managers on already existing accounts to enhance customer experience.
• Retention and renewal was taken care on these accounts.
• Upselling of customer experience software of oracle was taken care by me.Cross selling was also a part of my job role
• Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
• Prepared pricing strategies for current customers to enhance sales and increase profitability.
• Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
• Coordinated activities and projects to plan sales department operations and meet timelines.
• Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
• Collected information on sales and service issues to provide effective resolutions.
• Determined needs, delivered solutions and overcame objections through consultative selling skills.

• Established relationships with key decision-makers within customer's organization to promote growth and retention.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Reached out to potential customers via telephone, email, and in-person inquiries.
• Generated new business with marketing initiatives and strategic plans.
• Kept meticulous client notes and updated account information in company databases.
• Monitored market trends and competitor activities to identify areas of potential opportunity.Updated accounts and maintained long-term relationships with clients
• Monitored and amplified sales pipeline to maintain flow of potential leads and prospects
• Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
• Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling
• Associated with Amberleaf (company taken over by Mastech Infotrellis).
• Worked closely with oracle account managers on already existing accounts to enhance customer experience.
• Retention and renewal was taken care on these accounts.
• Upselling of customer experience software of oracle was taken care by me.Cross selling was also a part of my job role.

• Identified consumer interests and key market identifies for new accounts.
• Developed working relationships with partners to merge and exchange consumer information and marketing data.
• Developed strategic relationships with existing customers by learning preferences and managing regular communications.
• Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
• Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
• Assisted with creating scripts and responses for consumer interaction.
• Teamed with partners to close deals for sales development.
• Emphasized product features based on analysis of customers' needs.
• Used digital methods and traditional telephone approaches to generate sales leads.
• Created and updated customer accounts with relevant information.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Determined needs, delivered solutions and overcame objections through consultative selling skills.
• Collected information on sales and service issues to coordinate team-wide resolutions.
• Managed friendly and professional customer interactions.
• Used CRM software to maintain detailed contact logs and account records.
• Managed and recorded leads from outbound telephone marketing.
• Answered customers' questions regarding products, prices and availability.
• Prospected continuously for new potential customers and maintained robust conversion rate.
• Conducted training courses and prepared videos for long-term use.
• Conducted orientation sessions and organized on-the-job training for new hires.
• Assessed skill gaps for employees and developed training courses to meet identified needs.
• Developed surveys to identify training needs based on projected production processes and changes.

• Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness
• Recognized and tapped talented staff to fill key positions and maximize productivity
• Developed individualized plans to help customers reach goals within predetermined timelines
• Identified and solved internal problems related to employee turnover by revamping training approaches

• Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity
• Analyzed large amounts of data to find patterns of fraud and anomalies
• Developed and implemented procedures to detect and prevent fraud
• Collaborated with internal and external stakeholders to create and maintain fraud prevention strategies
• Evaluated customer data to identify and prevent fraudulent activities

I underwent various training’s for new technology innovations in my tenure.