Tanvi Satija

• Working as an ISR for Enterprise Accounts in West Region for India Inc. Team.
• Achieving an average of 15 Million of target on quarterly basis.
• Managing IT Hardware Requirements based on Laptops, Desktops, Workstations, Peripherals etc.
• Preparing quotes to share prices with end customer for products requirement following a check on alignment hygiene.
• Maintaining a strong connection with Enterprise clients by understanding their IT Infra and proposing them best suitable options to pursue.
• Engaging with products SPOC to get enhanced product knowledge, to understand critical queries raised by user.
• Ensuring quarterly face-to-face meeting to interact with customer at their office premises for healthy relationship building.
• Suggesting alternative options by upselling and cross selling which helps in achieving our set quota.
• Preparing a daily report to track everyday activity which can be equally consolidated during a week's time.
• Taking regular follow ups on the solution proposed/quote shared or existing challenges.
• Keeping a close track on daily and weekly achievements to meet future targets in order to obtain monthly commits.

Achievements -

Exceeding quarter on quarter target achievement from last 4 quarters to 120-150%

• Company Overview: Dell Project
• Promoting B2B business by generating requirements asked by clients based on required products enquired by customer.
• Setting up meetings and triangulations with PAN India DELL premium channel partners to execute final sale by sending them quotations behalf of final proposal.
• Preparing team's productivity dashboard for multiple projects in order to track day to day activity performed by team members.
• Achieving more than monthly and quarterly targets set by managers.
• Making regular follow ups with customers to understand the changes required in their infrastructure.
• Helping team mates for their betterment including doubts, targets, product knowledge.
• Maintaining daily activities in the CRM and prepare & present the reports of progress and forecasts as required by the management and the client.
• Hunting for fresh and churned accounts to enhance the existing database.
• Drafting mails to end users for documented conversations and to avoid voice call hassle.
• Knowledge of all the product line including Laptops, Desktops, Workstations, Servers, Storage managed by DELL.
• Delivered multiple projects under DELL - DELL MSA, DELL MDF, DELL Workstation, DELL APAC.
• Dell Project
• Received both Monthly and Quarterly performer award from Program Head and Manager.

• Company Overview: HP Project
• Selling complete commercial hardware of HP including Laptops, Desktops, Printer and Workstations through B2B sales.
• Process includes working on the dynamic tool and preparing excel files.
• Taking care of customer escalations.
• Achieving sales targets and exceeding them.
• Constantly looking for ways to improve sales.
• Generating requirements on a daily basis.
• Interacting with HP's authorized Vendor to discuss about the stock availability.
• Preparing EDM's and Quotation to attract and help customers to choose a better product.
• Achieving daily and weekly commit as per client expectation.
• Ensuring a clean, safe and friendly working environment.
• Making sure that every opportunity gets captured in MSD.
• Perform necessary follow up over the call and email.
• Building a good rapport with the customer by understanding their existing challenges.
• HP Project
• Received OPS Winner Champion in a sales contest & appreciation from Process Head.