Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanya Jones

Indianapolis

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills. Significant experience in medical office environments, prepared for this role. Proven track record in managing patient records, scheduling appointments, and ensuring efficient office operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in medical terminology, electronic health records, and patient communication, valued for reliability and flexibility. Experienced in maintaining compliance with HIPAA regulations while managing records efficiently in fast-paced environment.

Overview

9
9
years of professional experience

Work History

Server

Shadow Lounge & Resturant
07.2024 - Current
  • Provided exceptional customer service by addressing inquiries and ensuring satisfaction.
  • Accurately took orders and communicated them to kitchen staff for timely preparation.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Assisted in training new servers on menu items and service protocols.

Independent Contractor

3Ts Transportation LLC
03.2022 - 12.2025
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Administrator

A Passionate Helping Hand
09.2016 - 02.2023
  • Maintained detailed records of all interactions, allowing for easy reference and improved follow-up on outstanding matters.
  • Assisted clients in efficiently the aboard for home care services.
  • Reviewed and processed Medicare claims for accuracy and compliance with regulations.
  • Developed filing system for documents, improving accessibility and record-keeping accuracy.

Education

High School Diploma -

Arlington High School
Indianapolis

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Computer skills
  • Problem-solving
  • HIPAA regulations
  • Multitasking and organization

Timeline

Server

Shadow Lounge & Resturant
07.2024 - Current

Independent Contractor

3Ts Transportation LLC
03.2022 - 12.2025

Administrator

A Passionate Helping Hand
09.2016 - 02.2023

High School Diploma -

Arlington High School
Tanya Jones