TANYA KAPIL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Teleperformance
Mohali
03.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
Customer Service Representative
TASKUS
Remote
10.2021 - 02.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
B.Sc. in Computer Science -
JV Jain College
12th Board Exam (CBSE) -
KLG Public School
10th Board Exam (CBSE) -
KLG Public School
Skills
- Leadership
- Flexibility
- Patience
- HTML
- CSS
- PHP
- WordPress
- Customer Relations
- Customer Service
Websites
Accomplishments
- Award won for Debate Competition in class 12.
Languages
English
Hindi
Projectsinternships
- Hotel Management by using HTML, CSS, Bootstrap PHP.
- On-site internship as Business Development Executive from Blitzz Electronics (8th Nov 2021 to 8th Dec 2021).
- On-site internship as Penetration Testing Intern for Virtually Testing Foundation (15 oct 2021 to 6 Nov 2021).
Certificationsawards
- HTML, CSS, Bootstrap and PHP for Web Development from Aptron Solution Pvt. Ltd.
- Technical Support Fundamentals by Coursera.
- Introduction to Cybersecurity Tools & Cyber Attacks by Coursera.
- Getting Started with Python by Coursera.
Personal Information
- Father's Name: Rajender Kapil
- Mother's Name: Neelam Kapil
- Date of Birth: 10/27/97
Extracurricularcocurricularachievements
- Worked as a General Secretary in Youth Foundation Welfare Society regd.
- District Level Shot Put Player.
- District Level Hockey Player.
- State Level Marshal Art Player.
Hobbies and Interests
- Vlogging
- Music
- Travelling
- Photoshoot
Timeline
Customer Service Representative
Teleperformance
03.2023 - Current
Customer Service Representative
TASKUS
10.2021 - 02.2023
B.Sc. in Computer Science -
JV Jain College
12th Board Exam (CBSE) -
KLG Public School
10th Board Exam (CBSE) -
KLG Public School