Strategic Operations and Growth Leader with 9 years of experience scaling marketplace businesses and launching city operations to profitability while managing P&L for high-growth technology platforms. Expertise in building supply ecosystems, developing demand generation strategies, and leading cross-functional teams for market expansion and revenue growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Manager - Supply & City Operations
Delhivery Limited
Hyderabad
11.2025 - Current
Spearheaded the development and launch of intracity logistics operations in Hyderabad, effectively establishing a robust supply, demand, and partner ecosystem from inception.
Drove remarkable growth by scaling operations to over 2,000 orders per day within three months, resulting in daily revenues surpassing 150,000.
Assembled and led city supply and operations team, implementing operational frameworks and performance metrics that improved overall productivity.
Managed city's profit and loss, crafting strategic pricing initiatives that strengthened unit economics during rapid growth phases.
Engineered and executed partner acquisition and engagement strategies, enhancing supply retention and improving operational efficiency.
Head of Business Development
Vivalicious International Foods Pvt Ltd.
Hyderabad
07.2025 - 11.2025
Developed and established strategic B2B partnerships, enhancing market presence and bolstering brand distribution across 7 states within 3 months, resulting in a monthly revenue increase of 1 crore.
Negotiated and secured commercial agreements with partners, enabling long-term revenue growth and enhancing market penetration.
Directed cross-functional teams in sales, supply chain, and marketing to successfully implement targeted growth initiatives.
Executed market and competitive analysis to identify expansion opportunities and alternative revenue streams, driving strategic decision-making.
Showcased brand offerings at Anugha Select Expo 2026 in Mumbai, increasing brand visibility among key industry stakeholders.
City Head - Zomato Everyday
Eternal Limited
Hyderabad
01.2024 - 05.2025
Spearheaded the launch and expansion of the Homely Meals marketplace across 30 urban locations.
Achieved 1.3 Cr in Gross Merchandise Value (GMV), increasing revenue contribution to platform by 5%.
Oversaw city operations, managing culinary processes, vendor relations, and logistics to ensure seamless delivery.
Directed city profit and loss (P&L) management, improving cost efficiency and driving operational effectiveness.
Shortened the Contribution Margin 1 (CM1) breakeven timeline from 6 months to 3 months through strategic supply optimization and demand planning.
Zonal Head - Operations & Growth
Zomato Limited
Hyderabad
01.2023 - 01.2024
Directed zonal operations with complete P&L accountability, achieving a 25% year-over-year growth in Gross Merchandise Value.
Restructured team dynamics and enhanced performance management systems, driving 30% month-over-month increase in ad renewal rates.
Executed regional marketing initiatives and forged strategic brand partnerships, boosting customer engagement and brand visibility.
Zonal Head - High Potential Markets
Zomato
Hyderabad
01.2022 - 01.2023
Spearheaded expansion initiatives in Bachupally, Patancheru, and Sangareddy, increasing platform supply density and improving market reach.
Developed and implemented targeted marketing and growth strategies, driving higher customer adoption rates across key segments.
Achieved a fourfold increase in order volume within six months by strategically expanding operations into high-potential localities.
Acquisition Head - Restaurant Partnerships
Zomato
India
01.2020 - 12.2021
Formulated and executed acquisition strategies that expanded high-value merchant partnerships, increasing market presence.
Secured partnerships with over 1,000 restaurants across Telangana, Andhra Pradesh, and Madhya Pradesh.
Established regional supply ecosystems to improve marketplace coverage and ensure optimal demand fulfillment.
Strategic Account Manager
Zomato
Pan-India
01.2019 - 01.2020
Executed tailored advertising and marketing strategies that drove significant revenue growth.
Managed high-profile brands, including Paradise, Subway, CreamStone, and ThickShake Factory, to enhance brand visibility and market presence.
Collaborated with prominent hospitality groups to implement online ordering integrations, improving customer access and service efficiency.
Key Account Manager
Zomato
Hyderabad
01.2018 - 01.2019
Attained the top PAN-India ranking for Dining Ad Revenue Growth during fiscal year 2020-21.
Expanded premium partner base by 40% in six months, contributing incremental GMV of 2.5 Cr.
Managed portfolio of 500+ restaurant partners, driving initiatives that increased advertising and promotional revenue.
Software Engineer
CronJ IT Solutions Pvt Ltd.
Bangalore
03.2015 - 05.2016
Developed and maintained applications addressing diverse global client needs.
Coordinated onsite feature testing and enhancements to ensure client satisfaction.
Facilitated ongoing interactions with internal teams to ensure project alignment.
Monitored application performance to promptly identify and resolve issues.
Education
MBA - Marketing & Sales
ICFAI Business School
Hyderabad
01-2018
BE - Computer Science
GH Raisoni College of Engineering
Nagpur
01-2015
Skills
Supply Chain Strategy
Operational Scaling
Marketplace Operations
Inventory Optimization
Operational Excellence
P&L Ownership
Pricing Strategy
Market Analysis
Growth Strategy
Vendor Management
Cross-Functional Leadership
Data-Driven Decision Making
Stakeholder Engagement
Client Relationship Management
Additional Projects
Hiring & Training Program, Led end-to-end recruitment initiatives, including campus and walk-in hiring, improving candidate quality through structured shortlisting. Designed and executed training programs across multiple business verticals, enabling faster onboarding and productivity ramp-up. Delivered on-the-job training for off-roll employees, ensuring operational readiness and performance alignment. Conducted performance assessments and evaluations, improving training effectiveness and team capability.
Z Market, Contributed to the launch of Zomato's grocery vertical, building supply during a high-demand pandemic phase. Managed SKU creation and catalog structuring, improving product discoverability and inventory organization. Onboarded and scaled key retail partners (e.g., Ratnadeep, Balaji, Star) to strengthen supply and ensure demand fulfillment. Scaled corporate meal solutions (Homely Meals) by setting up in-office food counters across enterprises.
Z Food@Work, Established B2B partnerships with Deloitte, Raheja, and DLF, driving recurring demand and business expansion. Enabled last-mile execution of corporate food programs, improving customer experience and retention.
Certification
Executive Programme in Corporate Law, IIM Calcutta
Senior Manager – Business Consulting - Supply Chain & Operations at Ernst & Young LLPSenior Manager – Business Consulting - Supply Chain & Operations at Ernst & Young LLP