Open To Work
Tanya Washburn
Delphi
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
17
17
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Move In Coordinator
Glasswater Creek Assisted Living
Lafayette
02.2022 - Current
- Coordinated move-in processes for new residents at assisted living facility.
- Organized and maintained resident files and documentation for compliance.
- Communicated with families to address questions and concerns during transitions.
- Processed applications and documents according to tax credit guidelines.
- Worked with a multi management team.
- Assisted in day to day operations with residents.
Office Administrator for Internal Medicine Practic
Unity Healthcare
Lafayette
05.2009 - 02.2022
- Managed office communications and coordinated schedules for healthcare staff.
- Organized patient files and maintained accurate medical records for efficient access.
- Assisted with billing processes and verified insurance information for patient accounts.
- Scheduled appointments and confirmed visits to ensure optimal patient flow.
- Trained new staff on office protocols and software usage for effective operations.
- Maintained inventory of office supplies and ordered replacements as needed.
- Coordinated and managed daily administrative operations of the office.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Organized and maintained filing systems, including electronic databases and records.
- Checked figures and postings for correct entry and proper codes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Communicated with healthcare providers regarding authorization requirements.
- Evaluated patient eligibility for insurance coverage and benefits.
Education
Associate of Science - Business Administration
08.1987 - 05.1989
Skills
- Resident file management
- Application processing
- Compliance documentation
- Tax credit knowledge
- Healthcare software
- Patient scheduling
- Medical billing
- Record management
- Compliance assistance
- Customer relationship management
- Team collaboration
- Conflict resolution
- Attention to detail
- Time management
- Problem solving
- Record maintenance
- Medical terminology
- HIPAA compliance
- Insurance verification
- EHR management
- Patient payment processing
- Data entry proficiency
- Policy adherence
- Strong interpersonal skills
- Empathy and patience
- Appointment scheduling
- Healthcare industry
- Patient eligibility verification
- Referral coordination
- Patient confidentiality
- Application review
- Database management
- Medical terminology proficiency
Certification
- CPR
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteSalary Range
$0/hr - $1000/hrTimeline
Move In Coordinator - Glasswater Creek Assisted Living
02.2022 - Current
Office Administrator for Internal Medicine Practic - Unity Healthcare
05.2009 - 02.2022
Vincennes University - Associate of Science, Business Administration
08.1987 - 05.1989