TAPABRATA BASU
Kolkata
Summary
Senior Project Manager bringing highly credible technical leadership to direct multi-functional project teams engaged in full system development and implementation in high tech environments. Experienced overseeing diverse teams of developers, analysts and quality professionals engaged in complex projects with budgets up to 200million. Solid understanding of project management tools. Project Management Professional and certified in Agile methodology.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Project Manager
BT E-Serve India Pvt Limited
Kolkata
04.2014 - Current
- Led cross-functional teams on projects valued at over $10M.
- Implemented Agile methodologies, increasing project delivery speed by 20%.
- Managed project lifecycles, ensuring all deliverables met quality standards.
- Developed project plans, schedules, and budgets.
- Conducted risk assessments and implemented mitigation strategies.
- Maintained strong relationships with stakeholders.
- Managed IT infrastructure projects from initiation to closure.
- Coordinated with clients to define project scope and requirements.
- Directed project teams and facilitated inter-department collaboration.
- Monitored project progress and adjusted plans as needed.
- Prepared project reports for executive leadership.
- Trained and mentored junior project managers.
Project Coordinator
BT E-Serve India Pvt Limited
Kolkata
04.2014 - 04.2018
- Analyzed data related to projects in order to identify areas for improvement or optimization opportunities.
- Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
- Collaborated with senior leadership on strategic planning initiatives related to future projects.
Customer Service Representative
HSBC
Kolkata
03.2006 - 03.2014
- Monitor Mortgage operations – Process Applications, Building surveys, Valuations, Insurance and Repayment structure Maintain high service standards to manage Customer centric Insurance operation. Retain knowledge in Credit Analysis, BASEL II and III derivatives, customer price segmentation, recovery management Accounting standards, audit concepts and financial statements
Education
BBA - Marketing
Manipal Academy of Higher Education
Kolkata03-2000
High School Diploma -
MP Birla Foundation HS School
Kolkata03-1998
Skills
- Project Planning
- Requirements Gathering
- Client Relationship Management
- Cross-Functional Communication
- Project Planning
- Risk Management
- Stakeholder Communication
- Budget Management
- Agile Methodologies
- Waterfall Methodologies
- Team Leadership
- Microsoft Project
- Power BI
- Tableau
- SQL
- AI and Chat GPT
- Project Management
- Cost Analysis
- Budget Control
- Information Technology Management
- Excellent Communication
- Continuous Improvement
Accomplishments
- Project Manager of the Quarter Award:
- Innovation in Project Management Award:
- Client Satisfaction Excellence Award:
- 5. Excellence in Risk Management Award:
Languages
English
First Language
Bengali
Proficient (C2)
C2
Certification
- Prince 2 Agile Foundation and Practitioner Axelos, 2022
- Data Science with Python IBM, 2023
- Microsoft Power BI Skills Nation, 2023
- Chat GPT and AI hacks for MS Office Skills Nation, 2023
References
References available upon request.
Timeline
Senior Project Manager
BT E-Serve India Pvt Limited
04.2014 - Current
Project Coordinator
BT E-Serve India Pvt Limited
04.2014 - 04.2018
Customer Service Representative
HSBC
03.2006 - 03.2014
BBA - Marketing
Manipal Academy of Higher Education
High School Diploma -
MP Birla Foundation HS School
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