Tapan Khiste

Led pre-sales conversations and requirement discovery sessions to understand customer business processes, operational challenges, and ERP needs.

• Facilitated pre-sales and solution consulting to align customer needs with SAP offerings.
• Delivered customer-tailored SAP product demos aligned with identified business requirements and proposed solutions.
• Completed fit-gap analysis between customer requirements and standard SAP capabilities.
• Evaluated business needs to recommend suitable ERP options, including SAP Business One and SAP S/4HANA.
• Prepared commercial and functional scope of work based on agreed customer requirements and implementation coverage.

Supported SAP implementation and project execution.

• Facilitated business requirement-gathering workshops with customer stakeholders across finance, sales, marketing, procurement, HR, project management, production, and other business areas.
• Converted business requirements into structured ERP solutions and prepared detailed business blueprint documentation.
• Identified functional gaps and additional customization needs during solution design and implementation.
• Prepared functional and design documents for add-ons, customizations, reports, interfaces, and technical developments, and shared requirements with the technical team.
• Coordinated functional and technical consultants throughout SAP implementation phases to ensure seamless integration and project alignment.
• Delivered final solution demonstrations and validated configured functionality with customer stakeholders.
• Supported user acceptance testing, end-user training, and issue resolution before deployment.
• Coordinated go-live activities for SAP Business One and SAP S/4HANA implementations at customer sites.
• Managed post-go-live closure and transferred project documentation and implementation knowledge to support team.

• Built phase-based project plans and implementation timelines covering requirement analysis, solution design, configuration and development, testing, training, go-live, and handover.
• Assigned project activities and deliverables across functional and technical team members.
• Monitored planned versus actual timelines, identified deviations, and coordinated corrective actions.
• Maintained regular customer communication on plans, milestones, execution status, dependencies, and implementation activities.
• Provided timely functional guidance and coordinated technical resolution when issues arose during project execution.

Supported third-party system integration.

• Managed integration projects connecting external business applications with SAP.
• Reviewed third-party API needs, data flows, business processes, and integration touchpoints, then translated requirements for technical teams.
• Developed integration requirements and coordinated development efforts between SAP and third-party technical teams to enhance system connectivity.
• Performed integration testing, functional validation, issue coordination, and deployment support.
• Handled integrations including POS to SAP, DMS to SAP, HRMS to SAP, and SAP to government portals and systems.

• Served as project manager for development and implementation of Distribution Management System (DMS), Point of Sale (POS), and Human Resource Management System (HRMS) solutions.
• Coordinated requirement gathering, solution design, development, testing, customer validation, implementation, and deployment activities for these applications.

• Led requirement workshops to gather and prioritize SAP business needs and process changes.
• Coordinated SAP implementation activities with consultants, developers, and process owners to ensure alignment with project goals.
• Tracked project schedules, dependencies, risks, and issue resolution in SAP programs.
• Supported SAP project planning, scope control, and stakeholder alignment across business teams.
• Monitored project deliverables, documentation, and governance across enterprise SAP workstreams.
• Supported SAP testing, defect tracking, and user acceptance coordination.
• Streamlined communication between finance, supply chain, and IT teams to enhance collaboration and project outcomes.

• - Identified process gaps and proposed SAP functional solutions to enhance system alignment with business objectives.
• - Configured SAP modules to support business process needs and user requirements.
• - Created detailed test plans, scripts, and scenarios to ensure solution functionality and performance met business requirements.
• - Resolved production issues through incident review and root-cause analysis.
• - Trained end users on SAP procedures and support materials.
• - Worked with technical teams on integration data and support tasks.
• - Reviewed current landscape to support proper implementation of client-requested changes.
• - Developed presentations demonstrating strategic value of SAP software solutions to stakeholders.

• Assisted in SAP implementation activities, collaborating with consulting projects and user teams to ensure alignment with business needs.
• Configured SAP modules to support client process needs and system alignment.
• Tested SAP functions, identifying and resolving configuration issues to enhance system reliability during project cycles.
• Trained users on SAP procedures and supported adoption efforts.
• Worked with technical teams and clients to handle SAP support requests.
• Resolved day-to-day SAP operational issues for end users, utilizing OSS notes to provide effective support and maintain system functionality.