Tapan Patel
Warehouse & Store Operation Executive
Ahmedabad
Summary
Dynamic professional with extensive experience at Osia Hyper Retail Ltd, excelling in inventory management and team collaboration. Proven track record in enhancing operational efficiency and customer satisfaction through strategic audit planning and effective decision-making. Recognized for implementing loss prevention strategies, significantly reducing shrinkage while fostering a culture of continuous improvement.
Overview
4
4
Languages
8
8
years of professional experience
Work History
Stock Auditor
Osia Hyper Retail Ltd
04.2024 - Current
- Maintained detailed records of audit findings, tracking progress over time for trend analysis purposes.
- Assisted in training new employees on inventory procedures and best practices, fostering a culture of continuous improvement.
- Collaborated with team members to complete comprehensive audits within strict deadlines.
- Utilized software tools to streamline audit tasks and improve overall accuracy of results.
- Participated in cross-functional initiatives aimed at improving overall supply chain performance across the organization.
- Implemented loss prevention strategies, reducing instances of misplaced or damaged items.
- Streamlined inventory processes for increased efficiency and reduced errors.
- Ensured timely identification of discrepancies, addressing issues promptly to minimize impact on operations.
- Analyzed data and findings to prepare reports detailing financial information.
- Improved stock accuracy by conducting regular audits and implementing corrective actions.
- Coordinated auditing projects by managing timelines and resources effectively.
- Analyzed data to identify patterns in stock discrepancies, informing targeted improvements in warehouse processes.
- Communicated audit findings clearly to relevant stakeholders, tailoring messaging as needed for different audiences.
NSO Manager (New Store Opening)
Osia Hyper Retail Ltd
05.2023 - 04.2024
- Completed multiple tasks within established timeframes to ensure operational efficiency.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved customer disputes promptly, maintained open communication, and ensured high-quality service delivery to enhance satisfaction.
- Controlled costs to keep business operating within budget and increase profits.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Developed detailed plans based on broad guidance and direction.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Launched quality assurance practices for each phase of development
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Managed and motivated employees to be productive and engaged in work.
- Improved safety procedures to create safe working conditions for workers.
Store Manager
Osia Hyper Retail Ltd
04.2021 - 04.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Approved regular payroll submissions for employees.
- Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
- Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Conducted market research to better understand local consumer base, tailoring store offerings to meet their needs.
- Streamlined communication between staff and management, ensuring that all team members were informed of policy changes and promotions.
- Trained and guided team members to maintain high productivity and performance metrics.
- Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Warehouse Manager
Osia Hyper Retail Ltd
07.2018 - 03.2021
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.Ensured compliance with inventory control procedures
- Streamlined inventory processes.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Reduced product damage with improved packaging methods and training staff on proper handling techniques.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Trained new staff on job duties, company policies, and safety procedures.
- Tracked production and quality control systems to proactively identify deficiencies.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Education
Secondary Education
National Instituteof Open Schooling
Jamnagar, India04-2024
Skills
Microsoft Excel
SOP adherence
Time management
Decision-making
Multitasking and organization
Team collaboration
Inventory Management
New store setup management
Timeline
Stock Auditor
Osia Hyper Retail Ltd
04.2024 - Current
NSO Manager (New Store Opening)
Osia Hyper Retail Ltd
05.2023 - 04.2024
Store Manager
Osia Hyper Retail Ltd
04.2021 - 04.2023
Warehouse Manager
Osia Hyper Retail Ltd
07.2018 - 03.2021
Secondary Education
National Instituteof Open Schooling