Tapas Saha
Kolkata
Summary
Trustworthy and dedicated Senior executive with 24 years of experience serving customers and operating inventory register, generating invoice in Tally ERP'9. Talented at correctly taking order information and serving to customers with satisfaction. Cheerful when assisting customers with requests and meeting special needs.
Overview
23
23
years of professional experience
Work History
Sales Person Cum Inventory& Billing Handler
WOODROCK Health Care Pvt.Ltd
08.2004 - Current
- Answered customers' questions regarding products, prices and availability.
- Wrote sales contracts for orders obtained and submitted orders for processing.
- Generate Invoices from Accounting ERP Software
- Communicated sales promotions to customers to grow average customer account size by 30%.
- Exceeded targeted sales goals by 10%.
- Maintained friendly and professional customer interactions at all times.
- Managed complex shipments requiring special care or unique circumstances by coordinating closely with internal departments for seamless service execution.
Sales Assistant
Petals’ Cosmetics & Viba Food Products
09.2000 - 07.2004
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Developed innovative ways to showcase products effectively in-store displays, increasing visibility for less-popular items.
Education
Higher Secondary - Financial Accounting
West Bengal Council of HigherSecondary Education
04.2000
Skills
- Self-motivated
- People-oriented
- Dedicated team player
- Adept multi-tasker
- Detail-oriented
- Quick learner
- Strong client relations
- Office support (phones, E-mail, filing)
- GST knowledge
- Records maintenance professional
- Excellent problem solver
- Office support (phones, faxing, filing)
Timeline
Sales Person Cum Inventory& Billing Handler
WOODROCK Health Care Pvt.Ltd
08.2004 - Current
Sales Assistant
Petals’ Cosmetics & Viba Food Products
09.2000 - 07.2004
Higher Secondary - Financial Accounting
West Bengal Council of HigherSecondary Education
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