Traveling, Yoga, Meditation, Reading mythology books etc
Tapasi Chakraborty
CEO/ Director Of Astute Outsourcing Services Pvt Ltd
New Delhi
Summary
Determined Business Owner with commitment to excellence and more than 14 years of experience. Results-driven CEO with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Accomplished CEO well-versed in assessing risk, developing solutions and implementing positive changes to achieve sustainability and growth in challenging market conditions. Adept at building and strengthening business and customer relationships. Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
1
1
Language
Work History
Chief Executive Officer
Astute Outsourcing Services Private Limited
New Delhi
07.2013 - Current
- Leadership Biography)
- I is holding the position of CEO of Astute Outsourcing Services Private Limited (AOSPL)
- I am associated with the Astute Outsourcing Services Pvt Ltd since June, 2013 having total experience of 14 years in the field of Business Management and Operations
- I responsible for developing new business for Staffing & Facility Management Services
- I have a proven track record of managing administration functions such as coordination, facility management, and adept at managing administrative activities in coordination with internal & external departments for seamless business operations
- With the wide knowledge of handling the entire Staffing & Facility management, reached excellence in managing the set-up of new facilities, with accountability for strategic utilization & deployment of available resources to achieve organizational objectives by making optimum & cost effective utilization of resources
- I am Member of Business Network International
- I am an Executive Board Member of Indian Staffing Federation (ISF) as well as the Regional Chair for North Chapter of ISF
- The company is committed in providing a world-class customer experience while continuously working towards creating better lives
- Superior Service and Technology Solutions have enabled Astute Outsourcing Services Private Limited, to achieve market leadership in Facility management
- FM is a professional management discipline focused upon the efficient and effective delivery of support services for the organizations that it serves
- The Company has also launched a new business vertical – “Astute Care”
- Astute Outsourcing is committed to ensuring quality in its services and the company collects regular feedback from its customers to find out if there are any loopholes in its service chain
- Astute Outsourcing believes regular interaction with its users is a must to assess the quality of its service
- The Company also conducts regular workshops for its team so that they can update themselves with the modern technological advancements in the Facility Management industry
- Astute Outsourcing also takes feedback from its workers to understand the challenges in the sector and also encourages its team to come up always with innovative ideas
- Astute Outsourcing Services Private Limited recently entered the prestigious club of top 100 SMEs in the country by winning the India SME 100 Awards, organized by the India SME Forum and supported by the Ministry of Micro, Small & Medium Enterprises, Government of India
- Headquartered in New Delhi, Astute Outsourcing has 14 branches in India
- Besides adding several reputed clients since its inception, Astute Outsourcing bagged many reputed awards including the prestigious Economic Times Champions of Facility Management – 2019 honour
- Earlier this year, Astute Outsourcing bagged the SKOCH-NSE Award for MSME Excellence after being featured in The CEO Magazine’s list of 25 Most Trusted Housekeeping Service Providers in India
- Astute Outsourcing’s reputation in the industry was enhanced further when it was nominated for the prestigious SIDBI Economic Times India MSE Awards
- Astute Outsourcing believes a commitment to the nation and society is its responsibility while conducting business across the country
- To achieve this mission, Astute Outsourcing has launched the Chaque Jour Assurance and Accidental Death Coverage - Chaque Jour Assurance is a humanitarian initiative run under the aegis of Chaque Jour Aashirwad Social Welfare Trust
- In the event of demise of its Associate due to unnatural cause, the Company will provide educational support to the dependent child/children till he/she completes High School education
- In case of any Associate meets with a fatal accident while on duty, Astute will pay a special ex-gratia as part of Accidental
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Directed market expansions to propel business forward, meet changing customer needs.
- Established foundational processes for business operations.
- Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
- Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
- Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
- Identified new revenue generation opportunities to maximize bottom-line profitability.
- Negotiated terms of business acquisitions to increase business base and solidify market presence.
- Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
- Procured and coordinated new resources to achieve sales targets within optimal timeframes.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Created succession plans to provide continuity of operations during leadership transitions.
- Monitored key business risks and established risk management procedures.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Initiated strategy to drive company growth and increase market share and profitability.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Cultivated company-wide culture of innovation and collaboration.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Represented organization at industry conferences and events.
- Managed financial, operational and human resources to optimize business performance.
- Devised and presented business plans and forecasts to board of directors.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
Executive Assistant
Supreme Impax
New Delhi
06.2006 - 04.2013
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Answered high volume of phone calls and email inquiries.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Developed and maintained automated alert systems for important deadlines.
- Facilitated training and onboarding for incoming office staff.
- Used advanced software to prepare documents, reports, and presentations.
- Handled confidential and sensitive information with discretion and tact.
- Created and managed office systems to efficiently deal with documentation.
- Wrote reports, executive summaries and newsletters.
- Coordinated events and worked on ad hoc projects.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Worked with senior management to initiate new projects and assist in various processes.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Screened personal and business calls and directed to appropriate party.
- Updated and maintained confidential databases and records.
- Handled incoming and outgoing mail, email and faxes.
- Filed paperwork and organized computer-based information.
Education
High School Diploma -
Atulmoni Polytechnic High School
Khargapur 06.2001 - 06.2003
Bachelor of Arts -
Raja Narendra Lal Khan Women's College
Midnapur 06.2004 - 06.2006
Skills
Operational leadership
undefinedCertification
The CEO Magazine- Astute 2019
Interests
Traveling, Reading, Yoga, explore the world.
- Travel:
- Curiosity, courage, and self-organization. Traveling can prove you’re not afraid of stepping outside your comfort zone and learning new things. And flexibility and adaptability are among the most important workplace personal traits
- Yoga:
- You might say yoga is a type of sport, but it’s much more than stretching. It also involves concentrating on breathing and is a great way to relax your mind. And data shows a relaxed employee is less likely to leave their job.
- Reading:
- It doesn’t matter if it’s romance books that you read. Reading shows you follow your passions. It also prevents cognitive decline and reduces stress. And helps maintain work-life balance.
Timeline
The CEO Magazine- Astute 2019
02-2019
Chief Executive Officer
Astute Outsourcing Services Private Limited
07.2013 - Current
Executive Assistant
Supreme Impax
06.2006 - 04.2013
Bachelor of Arts -
Raja Narendra Lal Khan Women's College
06.2004 - 06.2006
High School Diploma -
Atulmoni Polytechnic High School
06.2001 - 06.2003
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