Tapas Ranjan Padhy

Experience of Retail Sales in jewellery industry. Expertise in customer services and retail management, and end to end store operations. Displayed ability to perform under tremendous pressures and meet deadline with ease and efficiency. Have good analytical, problem solving, decision making, and organizational communication.

Late Nilanchal Padhy

MBA in Retail Management, 

B.A. from Berhampur University, 

SAP SD, Dot net (POS)

• RELIANCE JEWELS (Reliance Retail Ltd.), http://www.ril.com, SHOWROOM MANAGER (Grade B3), Reliance Jewels is one of the growing jewellery industry in India. It is one of the retail format of Reliance industries limited. Reliance jewels is having 117 showrooms across India. Its dealing with Gold, Diamonds, Silver & Platinum jewellry., End to end store Operation. Planning and executing monthly and yearly store targets of both sales and GSS. Optimise different inhouse and outdoor activities to develop customer awareness and brand promotion (BTL activities ) to develop and create customers. Closely monitoring and maintaining inventory with the support of merchandise team on timely basis. Maintain daily, monthly and quarterly reports. Floor Supervising dealing customer queries. Recruiting and training new staffs. Ensure high levels of customers satisfaction through excellent service. Maintain outstanding store condition and visual merchandising standards. Direct reporting to Cluster Manager and Regional Manager., Achieved A STAR in Performance Appraisal during first two years of joining., Top percentage achiever in sales in the first 2 years in Pan india.
• K.D & SONS (KHIMJI), www.khimjijewellers.co.in, Store Head (AGM), Khimji Jewellers, the leading Jewellery store of odisha with no of jewellery showrooms since 1936., Develop business strategies to raise our customers' pool, expand store traffic and optimise profitability. Meet sales goals by training, motivating, mentoring and providing feedback to sales staff. Ensure high levels of customers satisfaction through excellent service. Complete store administration and ensure compliance with policies and procedures. Maintain outstanding store condition and visual merchandising standards. Report on buying trends, customer needs, profits etc. Conduct personnel performance appraisals to assess training needs and build career paths. Deal with all issues that arise from staff or customers (complaints, grievances etc). Be a shining example of well behaviour and high performance. Dealing with inventory department and control overall stock of Gold, Diamond, Platinum, Silver, Watches, Imitations jewellery, Gems stones, Perfumes, etc. Preparing daily, monthly and yearly targets and reports. Handling a store of four floors of around 20,000 sqft area and 120 sales staffs and managers. Taking daily and weekly meetings with sales staffs. Direct reporting to COO and Directors., Achieving every monthly target of an average of 20 -30cr and 50 kilograms of Gold sale., Handling the flagship store of Khimji Jewellers.
• Mohan Bhog (Souchii), Area Sales Manager/ Brand manager, Looking Orissa, Jharkhand, Bihar, West Bengal, Assam and some part of West Region. Handling 20 stores of Reliance Trends in my region by managing 20 members of team. Maintain stock level and motivate team members to achieve the sales target. Preparing monthly target for my team members. Monitoring daily reports from team members and submit to my seniors. Built good relationship with Store Manager and Department Manager for the benefit of the company. Handling all sales responsibility including LR generate, Stock Ordering, Stock receiving, GRN follow up and floor displaying. Time to time as per requirement also doing staff requiting. Providing training and guidance to team members for sales promotion.
• D & H India Ltd., Marketing Engineer, Trade management-Effective handling of Wholesalers and Super/Sub Stockiest. Ensure the promised ROI to the channel by minimizing the gap between Primary and Secondary invoicing. Concentrate on Range availability of D&H products in A/B/C class outlets. Improvised route/beat planning for enhanced outlet coverage. Retail Schemes and aggressive channel servicing to increase Secondary off take. Consumer promotional activities to stimulate retail sales. Handle Undercutting in the market by better operating margins. Minimizing the trade load by leveraging on the brand communications. Reduce Credit notes to the trade by better floor stock control and dispatches. Market Coverage/Market penetration by getting more outlets into the fold. To implement the super stockiest system to increase the width of distribution. Institutional Sales. Handling brand/Product launches. Maintaining stock inventory levels of the consignee agent and stockiest.
• M/s Project Sales Corporation, Senior executive, Dealing all types of Industrial products i.e. Electrodes, Machinery Items, Grinding wheels and cutting wheels, safety items, Welding equipments etc. & companies like Esab India, Grindwell Norton, Pidilite Industries, Boush etc. Maintain and establish relationship with vast industrial customer like NALCO, HAL, VEDANTA, JK PAPER LTD, IOCL REFINARY, BILT etc. Process the purchase orders by liaising with suppliers or principals. Review stock purchase by monitoring market conditions, current stock levels, lead time required for manufacturing, potential price increase, anticipation of new orders from customers, suppliers conditions. Avoid overstocking by working with product manager and warehouse manager on slow moving inventory. Process GRN (Goods Received Note) and arrange payment to suppliers.
• M/s: Kalinga Auto Services, Sales Manager, Responsible for selling vehicles and meeting dealership gross profit, volume and customer satisfaction standards. Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle's operating features, warranty and paperwork, and it lay the foundation for customer loyalty. Report to the vehicle Sales Manager regarding objectives, planned activities, reviews and analyses. Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers. Work with the service department and body shop to ensure that vehicles are reconditioned as expected and on schedule. Review and analyze actions at the end of each day, week, month and year to determine how to better utilize time and plan more effectively. Must follow all company safety policies and procedures, and immediately report any and all accidents to a manage.

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