Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Tapaswi Rishipathak

Banker
Pune

Summary

Diligent Senior Product Manager and Banking Professional offering 12 years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch. Experienced and highly determined Product Manager passionate about developing innovative methods to drive sales. Specializes in leading teams through product design and distribution. Comfortable working in fast-paced and deadline-driven environment. Motivated professional with extensive experience in product sales and distribution. Possesses unmatched leadership and strategy skills to maximize company revenue. Expertise in management, marketing strategies and merchandising. Dedicated Banking professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Core Product position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience
5
5
years of post-secondary education

Work History

Product Manager- CMS Sales

Kotak Mahindra Bank
Pune
12.2020 - Current
  • Prioritized roadmap in order to achieve product goals and metrics.
  • Collaborated with sales, marketing, and support teams to launch products on time and within budget.
  • Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
  • Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
  • Coordinated project planning and execution with team members and team leads.
  • Monitored market trends and competitor performance to update promotional strategies.
  • Analyzed metrics to measure product performance.
  • Reviewed new opportunities to drive business strategy at planning sessions.
  • Communicated effectively with team members to deliver updates on project milestones and deadlines.

Priority Banking Relationship Manager

Axis Bank Limited
Aurangabad
01.2017 - 09.2020
  • Maintained customer records and updated account information.
  • Contacted customers as soon as issues arose to immediately find resolution before problem escalated.
  • Greeted customers and delivered information about new account processes.
  • Tracked and processed customer account requests and applications.
  • Presented new and additional products and services to existing customers.
  • Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
  • Provided customers with additional information regarding account services.
  • Responded to customer inquiries regarding new accounts and account services.

Preferred Relationship Manager

HDFC Bank Limited
Aurangabad
01.2012 - 12.2016
  • Worked with operations and product departments to facilitate communication and deliver personalized solutions to customers.
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Participated in staff meetings to discuss innovative strategies to improve services.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
  • Monitored customer feedback and generated reports to identify areas of improvement.
  • Facilitated workshops and seminars to educate customers on product features and benefits.
  • Maintained knowledge on banking products and distribution to provide optimal service support.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

Education

MBA - Finance

MGM Institute of Management
Aurangabad
07.2009 - 04.2011

Bachelor of Commerce - Accounting And Business Management

SBES College of Arts And Science
Aurangabad
06.2006 - 04.2009

Skills

    Business administration

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Accomplishments

  • Resolved product issue through consumer testing- FYN DASHBOARD
  • Achieved 200% Fee income of budget by completing provided task with accuracy and efficiency.
  • Documented and resolved issue of API which led to customer satisfaction.

Timeline

Product Manager- CMS Sales

Kotak Mahindra Bank
12.2020 - Current

Priority Banking Relationship Manager

Axis Bank Limited
01.2017 - 09.2020

Preferred Relationship Manager

HDFC Bank Limited
01.2012 - 12.2016

MBA - Finance

MGM Institute of Management
07.2009 - 04.2011

Bachelor of Commerce - Accounting And Business Management

SBES College of Arts And Science
06.2006 - 04.2009
Tapaswi RishipathakBanker