Tara Lynn Eddy
Butler
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
18
18
years of professional experience
Work History
Inpatient Pharmacy Technician
Parkview Health
10.2024 - Current
- -Fill medication and dispense medication.
- -Answer phones and answer or transfer to Pharmacist.
- -Check in medication when delivered.
- -Load Pyxis
- -Load IV’s
- -Maintain outdates and return bins.
- -IV Production
Customer Service Representative
Kendallville Animal Clinic
12.2023 - 01.2024
- -Check in patients and evaluate their conditions.
- -Take patient’s weights.
- -Triage patients.
- -Answer phones and answer questions about their animals’ conditions.
- -Take payment for service.
- -Communicate patient concerns with Veterinarian and Veterinarian Technician.
- -Prepare Medication.
Customer Access Service Representative
Parkview Health
02.2023 - 08.2023
- -Process registrations for inpatients, outpatients, and emergency room patients.
- -Conducts professional patient interviews, obtaining demographic, financial and biographical information.
- -Responsible for cashier duties including collection of patient co-pays at time of service in the Emergency Department, collecting estimated cost of service in outpatient areas, as well as receiving payments on patient accounts.
- -Answer patient questions regarding estimate or outstanding balance and provide patient with payment options or offer financial clearance assistance.
- -Responsible for the delivery of quality performance and service excellence and adheres to the PH Standards of Behavior.
Pharmacy Technician
CVS Pharmacy
08.2022 - 02.2023
- -Currently working as a Pharmacy Technician. Filling prescriptions, verifying insurance, rebilling patients prescriptions to get the best price for them on their medication, put away medication after truck delivery, customer service, and answering phones.
Customer Service Representative/Sales
Mossberg Industries, Inc.
08.2021 - 02.2022
- - Work directly with all departments within the organization regarding customer accounts. Maintain numerous accounts and provide excellent customer service. Write up Credit Reference paperwork and email to obtain credit references for new customers. Set up new customer accounts. Call customer for credit card information when the customer needs to pay up front for material before shipping. Prepare packets for the assembly machines. Receive Purchase Orders and create Sales Orders once customers email the Purchase Order in. Match invoices to Bill of Ladings from previous days shipments. Answer phone calls and emails from customers. Contact customers when products will be delivered late. Use Excel program and Google Documents to keep track of scrap for Presto orders and for creating paperwork to send to customer. Create Bill of Ladings and communicate by walkie with shipping dock workers and let them know what is shipping out. Work with shipping to make sure timely pick-up and delivery of material. Attend meetings with the Plant Manager, Supervisors, Quality Team, and the rest of our Customer Service Representatives. We go over what needs ran and what job is being ran in the presses. Also, the eta of completion of the products. Proficient in Word and Excel. Work with shipping to make sure timely pick-up and delivery of material. Attend meetings with the Plant Manager, Pour Schedule Manager, and Sales Manager with customers to resolve any issues and to provide the best customer service possible. Proficient in Word and Excel.
Shipping/Receiving Coordinator/Fill in Supervisor
CONTINENTAL AG - Auburn, IN
Auburn, IN
01.2016 - 06.2021
- - Work directly with all departments within the organization regarding inventory and warehouse management. Fill in Supervisor of 10 direct reports within shipping and receiving. Control of all dunnage and shipping supplies. Implemented and/or updated SAP and manage outgoing and inbound shipments. Involved in cycle counting along with daily processing and maintenance. Successful reduced cardboard inventory in 2020 and 2021. Monitor all logistics for all inbound raw material and outbound freight to ensure on time shipping to customers. Customs experience. Freight billing review and approval. Make carrier arrangements when necessary. Online and by telephone. Process and procedure development, work instruction creation and training of every employee in the department. Proficient in working with vendors and inventory. Manager to manage inventory and de-escalate any problem that arises. Proficient with scanners and picking process. Knowledgeable with ASN shipments. FCA supplier of the year 2019. Successfully obtained Q1 status for Ford shipping plants. Knowledgeable in SAP, Vanguard, Admin, and MSC. Kanban experience.
Shipping Clerk
HEIDTMAN STEEL - Butler, IN
Butler, IN
09.2008 - 01.2016
- - Created shipping documents, checked in drivers, sent ASN’s, and filed documentation. Customs experience. Verify and keep records on incoming and outgoing shipments and prepare items for shipment.
- -Work with crane operators to help with the staging process and loading in a timely manner. Filled in cutting paperwork for jobs as they ran off the line. Worked with sales to ship the correct material out in a timely manner. Coordinated shipments with dispatch. Developed SOP documentation for shipping office procedures. Worked along with the Plant Manager and was on the Safety Committee to provide a safe environment for all employees. Successfully obtained Q1 status with Ford.
Education
AS - Medical Assistant
Ivy Tech Community College Fort Wayne
Fort Wayne, IN01-2009
Cosmetology Degree - Cosmetology
Ravenscroft Beauty College
Fort Wayne, INPharmacy Technician Certificate - undefined
Penn Foster Online
Scottsdale, AZ01-2009
Diploma - undefined
Sr High school Butler
Butler, IN06-1991
Skills
- Detailed focused communication skills and time management skills
- Customer service, telephone skills, and above basic mathematical skills
- Proficient in Excel, Word, and PowerPoint
- Excellent customer skills: ability to professionally communicate with vendors and upper management
- Warehouse experience with LTL shipments and Inbound Receiving
- Ability to organize and to retrieve information in a timely manner
- Management skills
- Inventory Control Management
- Team player
- Kanban
- Logistics
- SAP
- Shipping & Receiving
- Warehouse Management
- Supply Chain
- Warehouse Supervisor Experience
- Clerical experience
- ERP Systems
- Production Management
- Plastics Injection Molding
- Medical Terminology
- Phlebotomy Training
- Medical Administration
- Insurance Coding
- Word
- Excel
- Windows
- Patient confidentiality
- Verbal communication
- Medication dispensing
- Pharmacy software proficiency
- Labeling and packaging
Timeline
Inpatient Pharmacy Technician
Parkview Health
10.2024 - Current
Customer Service Representative
Kendallville Animal Clinic
12.2023 - 01.2024
Customer Access Service Representative
Parkview Health
02.2023 - 08.2023
Pharmacy Technician
CVS Pharmacy
08.2022 - 02.2023
Customer Service Representative/Sales
Mossberg Industries, Inc.
08.2021 - 02.2022
Shipping/Receiving Coordinator/Fill in Supervisor
CONTINENTAL AG - Auburn, IN
01.2016 - 06.2021
Shipping Clerk
HEIDTMAN STEEL - Butler, IN
09.2008 - 01.2016
Cosmetology Degree - Cosmetology
Ravenscroft Beauty College
Pharmacy Technician Certificate - undefined
Penn Foster Online
Diploma - undefined
Sr High school Butler
AS - Medical Assistant
Ivy Tech Community College Fort Wayne