Detail-oriented administrative assistant with experience in managing office operations and executive schedules. Known for problem-solving abilities and effective team collaboration, ensuring smooth workflow and timely project completion.
Work History
Assistant Salon Director
5 Months
Sun Tan City | 03.2026 - Current
Supervised daily salon operations to ensure exceptional customer experiences and service quality.
Trained and mentored new staff on product knowledge, sales techniques, and service protocols.
Collaborated with management to streamline operational processes, improving efficiency across services offered.
Assisted in budget development, monitoring expenses closely for cost-effective management of the salon's financial resources.
Developed strong relationships with vendors to negotiate favorable pricing on products, supplies, and equipment.
Boosted salon revenue through effective marketing strategies, engaging social media presence, and targeted promotions.
Demonstrated commitment to maintaining the highest industry standards by staying abreast of emerging trends and technologies, elevating the salon''s reputation as a leader in the field.
Crew Member
2 Years 2 Months
McDonald's | 03.2023 - 05.2025
Delivered exceptional customer service in high-volume setting, enhancing customer satisfaction.
Trained new crew members on procedures, ensuring consistent service quality.
Resolved customer concerns effectively, contributing to a positive service experience.
Resolved customer concerns, enhancing overall service experience.
Answered phone calls promptly to assist customers with inquiries. promptly to provide accurate information.
Engaged warmly with customers while taking orders, creating a welcoming atmosphere.
Assistant
4 Years
Virak Inc | 01.2021 - 01.2025
Coordinated daily administrative tasks, enhancing efficiency of office operations.
Managed executive meeting scheduling and calendar to optimize time management.
Assisted in preparing reports and presentations to facilitate team project progress.
Maintained organized filing systems to ensure quick access to important documents.
Welcomed visitors and clients at the front desk to create a positive first impression.
Inputted data into databases with precision to maintain data integrity.
Collected and organized data for reports to enhance project documentation.
Filed confidential documents following strict protocols to maintain security and confidentiality.
Education
Bachelor of Arts - Criminal Justice
Indiana University, Bloomington | Bloomington, IN | 05-2028
Minoring in Sociology, Psychology and Serbian
Awarded Less Commonly Taught Language, Department of Slavic and East European Languages and Cultures