Tarakaramudu Yarrajonna
Hyderabad
Summary
Over 6 years of experience in SAP Concur, demonstrating strong leadership and a comprehensive understanding of customer service. Exceptional organizational skills and attention to detail contribute to efficient operations. Proven ability to communicate effectively and solve problems in challenging situations. Committed to adaptability and excellence in all endeavors.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Packaged App Development Senior Analyst
Accenture
Hyderabad
07.2024 - Current
- Supported the SAP Concur AMS project, ensuring smooth travel and expense system operations.
- Provided end-user support, resolving issues to enhance user satisfaction.
- Monitored SAP Concur system performance, ensuring the availability of key workflows.
- Logged and resolved SAP Concur incidents and service requests using 4ME.
- Managed user onboarding, system configuration, and reporting via 4ME.
- Troubleshot SAP Concur issues, including expense reports and approval workflows.
- Managed onboarding and SAP Concur configuration via 4ME for seamless transitions.
- Managed employee data import using 305 and 710 files, ensuring accuracy.
- Resolved data import issues for smooth SAP Concur operations.
- Automated and streamlined employee data imports into SAP Concur.
Lead Associate
WNS Global Service
Pune
04.2023 - Current
- Perform Travel and Expense Audit in Coupa
- Unassigned Expense Report
- End to end P-card activity
- Reporting and Analysis
- Extraction of various reports for reporting purpose and Unused funds managing
- Generating reports to analyze travel and expense data, identifying trends, discrepancies, or cost-saving opportunities
- Creating/updating the dashboards
- Analysis on the Duplicate Expenses, Rejection of Reports and their trends
- T&E Coupa GL Journal Import
- Query handling: T&E Policy, Reports, Payments, P-card queries, Access and Coupa issues
- Manage Coupa Support Cases
- Egencia Hotel Rate Verification
- Out-of-Pocket Payroll Process
- Update Coupa/Egencia Profile Mapping
- Policy Compliance: Ensuring adherence to company travel and expense policies and guidelines, providing guidance to employees on policy compliance
- Process Improvement: Identifying areas for process enhancement and efficiency improvement within travel and expense management procedures
- Focused on business controls and process improvements associated with their desk assignments or the overall team goals
- Documentation and Record-Keeping
- Training new joiners & other teams on the process
- Quality Check and Dipstick Check on Approved Expense Reports and their analysis and trends
- Supporting service now tickets
Process Delivery Specialist
IBM India Pvt. Ltd
Bangalore
04.2019 - 03.2023
- Indexing and Processing both PO & Non-PO invoice
- Responsible for creation of GRN
- Research on the discrepancies like duplications / incorrect feed in the invoice processed and work with vendors / requestors for the confirmation
- Processing 2-way match and 3-way match
- Reversal & Correction of invoices
- Auditing of Non-Po & Po invoices of vendors
- Travel and Expense Audit in Concur
- Allocating the work for the team
- Initiating the payments: CITI, Employee Reimbursements
- Reconciliation ClTl
- PDC activities and clearing
- End to end P-card activity
- Processing Cash Advance on employee requests and creating the requests in Concur
- Query handling: T&E Policy, Reports, Payments, P-card queries, Access and Concur issues
- Reporting to Manager for the policy changes, errors, and escalations
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Responsible for Invoice on hold, Travel and Expense Audit and P-Card month end closing and ensuring that completed on time
- Generation of Invoice on holds report
- Performing Root cause analysis
- Chase up buyers to get the invoices authorized to make payments
- Performing Quality Check
- Extra Miler Award
- Awarded as 'Star performer'
- Achieved 100% Accuracy by completing the assigned tasks with accuracy and efficiency
Education
B.Com -
Sri Krishnadevaraya University
Anantapur, AP, India01.2018
Skills
- SAP Concur
- Coupa software
- ServiceNow
- 4ME tool
- Amex & Citi Expert
- Egencia Expert
- Lanyon/Cvent Tool Expert
- Incident management
- User support
- Travel management
- Data analysis
- Expense auditing
- Report generation
- Policy compliance
- Process improvement
- Team collaboration
- User training
- Problem solving
- Analytical skills
- Administration and management
Certification
- Power BI Training
- Power BI Data Analyst
Additional Information
Expert in Coupa, SAP Concur and basic knowledge of SAP FICO., Very flexible and attention to detail at work and team management., Used Microsoft Excel to develop inventory tracking spreadsheets., Achieved 100% Accuracy by completing the assigned tasks with accuracy and efficiency., Collaborated with team in the development of the Project.
Hobbies and Interests
- Photography
- Cooking
- Bike riding
- Traveling
- Swimming
Disclaimer
I hereby declare that, the above-mentioned information is true as per best of my knowledge and belief.
Awards
Extra Miler Award, Awarded as 'Star performer'. Achieved 100% Accuracy by completing the assigned tasks with accuracy and efficiency.
Languages
- English
- Hindi
- Kannada
- Telugu
Timeline
Packaged App Development Senior Analyst
Accenture
07.2024 - Current
Lead Associate
WNS Global Service
04.2023 - Current
Process Delivery Specialist
IBM India Pvt. Ltd
04.2019 - 03.2023
B.Com -
Sri Krishnadevaraya University
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