Taranbir Bagga
General Manager Operations
Bangalore
Summary
Dedicated and accomplished General Manager of Operations with over 12 years of experience in the restaurant industry. Possess a Master's in Human Resource, providing a strong foundation in strategic management, employee relations, and organizational development. Proven track record in optimizing operational efficiency, enhancing customer satisfaction, and achieving financial goals.
Overview
16
16
years of professional experience
13
13
years of post-secondary education
Work History
General Manager
Millennial Hospitality Ventures Pvt. Ltd
Bengaluru
10.2020 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Developed brand expansion initiatives across sales, marketing and advertising campaigns.
Regional Manager
Brown House Baking Pvt. Ltd.
01.2017 - 09.2020
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
- Supervised staff to optimize brand expansion initiatives and productivity.
Restaurant General Manager
Yum Restaurants India
01.2013 - 01.2017
- Responsible for ensuring proper adherence to sales, operating process & procedures in the Store
- Hiring of Team and Making sure that the right candidate is selected for the right position
- Controlling the cost & expenses in the stores in line with the budget
- Planning the inventory effectively for raw materials & utilization forecasts.
Contact Advisor
The Listening Company
Manchester
03.2009 - 10.2012
- Customer Communications Outsourced- Handling Customer Complaints for the O2
- Mentored new recruits and trained them for efficient call handling
Assistant Restaurant Manager
Pizza Hut
07.2007 - 01.2009
- Trained and developed staff to achieve service standards.
- Designed and implemented strategies to reduce costs and waste.
Education
Master of Science - Human Resource Management
University of Salford
Greater Manchester 04.2001 - 05.2010
Master of Science - Hospitality Management
Institute of Hotel Management And Catering Technology
Kolkata 05.2003 - 04.2007
Skills
Effective leader
Performance improvement
Operations management
Budgeting
Efficient multi-tasker
Recipes and menu planning
Project Management
Coaching and mentoring
Timeline
General Manager
Millennial Hospitality Ventures Pvt. Ltd
10.2020 - Current
Regional Manager
Brown House Baking Pvt. Ltd.
01.2017 - 09.2020
Restaurant General Manager
Yum Restaurants India
01.2013 - 01.2017
Contact Advisor
The Listening Company
03.2009 - 10.2012
Assistant Restaurant Manager
Pizza Hut
07.2007 - 01.2009
Master of Science - Hospitality Management
Institute of Hotel Management And Catering Technology
05.2003 - 04.2007
Master of Science - Human Resource Management
University of Salford
04.2001 - 05.2010