Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Projects
Achievements & Awards
Interest
Timeline
Generic

Tarannum Shaikh

Pune

Summary

I seek challenging opportunities where I can fully use my skills for the success of the organization. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Analyst - Accounts Payable

Johnson Controls Pvt Ltd
02.2019 - Current
  • Diligently resolved, debit and credit balance items from supplier ledger, ensuring accuracy and completeness
  • Handling responsibilities for managing critical supplier by reconciling the statement of account on weekly and monthly basis from advance ERP such as JDE, Efacs, Navision, Oracle Fusion as well as routing tools like Basware and Maple
  • Collaborating among various teams including invoice processing, payments, banking and procurement teams, ensuring seamless communication to track account statuses
  • Addressing vendors and also business queries through both phone and email communications
  • In cases involving over payments, double payments, pre-payments or open credit notes within supplier ledger
  • I adeptly managed the process of handling refunds from vendors
  • Preparing SOX file for EMEA corporate on monthly basis and focusing on clearance of aging items from supplier ledger
  • Meticulously prepared debit balance and credit balance decks monthly
  • Managing relationship with direct debit venders, ensuring compliance and efficient transactions.
  • Resolving the Travel & Expense (T&E) Debit and Credit balance from ERP level and promptly taking action to avoid balance turning into aging days.

Sales and Customer Service Representative

Zaptech Pvt Ltd
12.2019 - 02.2021
  • Actively seeking out new sales opportunities through Cold Calling
  • Aiming to achieve weekly targets
  • Negotiating with the customers and closing the deals
  • Gethering the customers persona for generating possible Appointment for sales
  • Respond to incoming email and phone enquiries of the customers
  • Maintain and develop relationships with existing customers in person and via telephone calls and emails
  • Resolve customer complaints via phone, email, mail, or social media
  • On-boarding sales leads that develop into new customers
  • Provide accurate, valid and complete information by using the right methods/tools
  • Retaining the customers back
  • Payment Transaction through different method
  • Assisting customers for making the payments
  • Presenting PPT for Monthly Service Performance Review Meeting
  • Daily and Weekly Service Report Analysis
  • Team Performance Analysis.

Education

SSC -

AUBH School
Pune
01.2020

HSC -

Poona College of Arts, Science and Commerce
01.2017

BBA - Bachelor's of Business Administration -

Poona College of Arts, Science And Commerce
Pune
01.2015

Skills

  • Excellent verbal and written communication skills
  • Team collaboration
  • Problem solving
  • Accountability
  • Adaptability and Flexibility
  • Great Work ethics
  • Supplier Relationship Management
  • Account Reconciliation
  • Effective Communication
  • Escalation Management
  • Microsoft Office Suite
  • Outlook 365
  • Pivot Tables
  • SAP
  • Dynamic 365
  • Maple
  • JDE
  • Oracle Fusion
  • Navision
  • Efacs
  • S4/HANA

Accomplishments

  • Best Team for Management Competition.
  • Volunteer in Management Week.
  • Silver Position in Inter School Fencing Championship. Event - Sabre Individual.
  • Employee of the Month in ZapTech Pvt Ltd. And bright star of the month.
  • Employee of the Month - Nov 2021
  • Hero of the Month - August 2022

Languages

English
Hindi

Projects

E-Recruitment with Fortune Personnel Services

 Contacting targeted candidates for different Profile and providing opportunities to work with different companies and for banks. Prospecting the candidates and assisting them towards the Interviews. 


Industrial Exposure - ONE SUHANA While pursuing BBA, we as students got chance to explore the whole industry from how they execute to how they analysis their work. Their work culture. Planning and Executing their operations. 


Stationary Exposure It was big set up, where different types of work were executed such as- Small Store for general things and their marketing strategies. The way they were grabbing audience attentions for their products. 

Achievements & Awards

Best Team for Management Competition 

Volunteer in Management Week

Silver Position in Inter School Fencing Championship. Event - Sabre Individual 

Employee of the Month in ZapTech Pvt Ltd. And bright star of the month

Employee of the Month - Nov 2021 - Johnson Controls Pvt Ltd

Hero of the Month - August 2022 - Johnson Controls Pvt Ltd

Hero of the Month - February 2024 - Johnson Controls Pvt Ltd

Bravo from Internal Stakeholder of Johnson Controls for handling the Critical portfolio of suppliers

Interest

Reading

Writing - Narrative and short stories

Learning new skills & languages

Timeline

Sales and Customer Service Representative

Zaptech Pvt Ltd
12.2019 - 02.2021

Analyst - Accounts Payable

Johnson Controls Pvt Ltd
02.2019 - Current

SSC -

AUBH School

HSC -

Poona College of Arts, Science and Commerce

BBA - Bachelor's of Business Administration -

Poona College of Arts, Science And Commerce

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