Operations Manager Kumaon Cleaning & Janitorial Services
Surrey, BC
04.2021 - 06.2022
Prepared staff work schedules and assigned team members to specific duties.
Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Developed key performance indicators to measure effectiveness of operational processes.
Managed scheduling, training and inventory control.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Presented performance and productivity reports to supervisors.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Collaborated with team leaders on quality audits.
Forecasted customer demand to set prices or credit terms for goods or services.
Delivered positive customer experiences by implementing effective quality assurance practices.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Measured and reviewed performance via KPIs and metrics.
Maintained accurate inventory records to track stock levels and minimize costs.
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