Extensive experience of 20 years in Business analytics, Project management, Product Management, Product Owner, User Experience, Cross-functional Leadership, Early-Stage Team Development, Offshore Team Management, Consulting.
Dynamic VP - Product Owner at Barclays with expertise in credit card lifecycle management and consumer loan solutions. Proven track record in enhancing deposit products and optimizing investment banking processes, including trade, post-trade, and fund accounting. Strong analytical skills complemented by a focus on driving efficiency and product innovation across multiple financial services. Career aspirations include further advancing product strategies that enhance customer experience and profitability.
Experience in leading cross-functional teams in successful planning, building, launching, and management of innovative products. Combines technical expertise with extensive Agile/Scrum methodologies, a strong marketing focus, and analytical skills to enhance product strategy. Demonstrated ability to prioritize and manage multiple projects within established specifications and budget constraints.
Results-driven product innovation specialist with a proven track record of aligning strategic initiatives with market demands and organizational objectives. Demonstrated expertise in developing and implementing successful product strategies that enhance customer engagement and drive revenue growth. Adept at leveraging market research and analytics to inform decision-making and foster cross-functional collaboration. Committed to continuous improvement and delivering exceptional value through innovative solutions.
Experience in leading the end to end product journey, i.e. Product Vision, strategy, Roadmap, Industry research, innovation, market study, competitive analysis, ideation, conceptualization, product market fit, Backlog refinement, requirement life cycle management, prioritization, product backlog, execution, development, testing, demo, product launch, Go To Market strategy, product support, improvement, tracking, monitoring, stakeholders management, OKR, management reporting, executive briefing, budgeting.
Results-driven Product Owner with a robust background in delivering Retail banking products, e.g., Credit cards, Loans, Internet and mobile banking, Fraud, KYC & AML, Wealth management, Trade, Post trade, Assets Servicing programs.
Leader with strong communication, interpersonal, collaborative, analytical, team building, problem-solving and organizational capabilities with focus on motivating teams to perform better in the organization
Leadership and Team Management: Led a high-performing team of over 50 professionals to deliver custom product solutions for banking and financial services, achieving a significant reduction in delivery timelines by 20%.
Proficiently leveraged Agile methodologies, including SAFe, Scrum, and Lean, to foster continuous improvement and innovation within cross-functional teams. Utilized data-driven insights to inform strategic decisions, resulting in significant improvements in product performance and customer engagement.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Vice President – Product Owner
Barclays
Pune
09.2015 - Current
Accountable for the end-to-end delivery of all IT projects across multiple platforms and applications for the U.S and UK for Investment banking(Trade & Post trade), Custodian, Assets Management
Responsible for the end to end product life cycle management, such as Product Strategy, Product Vision, Product Roadmap, Ideation, conceptualization, Idea validation, innovation, competitive analysis, industry research, stakeholders management, end-to-end requirements, product backlog maintenance, prioritization, allocation of work, release plan, delivery plan, recruitment decomposition, documentation, solutions, execution, SIT, UAT, Go To Market planning, Product launch training, performance appraisals, personal development, vendor management, automation, efficiency improvement, and Agile adoption across Barclays
Leading a team of 50+ development, Business analysts, Product analysts, engineering, design professionals in all phases of custom product solutions delivery
Key products delivered: Branded & Co-Branded Credit Card Acquisition flow, Credit card Campaign management, Credit card in house scoring engine, Credit Card Contact Center Desktop, Credit card collection, Credit card customers mobile and web application, Loan origination system: Mortgage, Home loan, Personal loan, Auto loan, Education loan, Anti Money Laundering Solution, KYC Compliance suit, Deposit Products Platform, Billing and Payment, Platform Migration of the legacy Settlement system, Barclays Wealth Hub, Migration of Legacy Core Banking platform, Modernization of the Trading Systems, Migration of legacy AML platform to Cloud and ML based platform
Consultant – Product Owner
Nagarro Software Pvt Ltd
Gurgaon
11.2011 - 09.2015
Demonstrated proficiency in crafting business strategies to optimize operations
Led team of 20 Business Analysts at various banks for consumer lending and credit card lifecycle management
Key projects delivered: Credit Card Management System- Nordea bank, Implementation of Basel II & III – Credit Risk for Erste Bank, Reference Data Integration Project for Erste Bank, Capital market Corporate Actions & Supplemental Listing Applications for US based Investment Bank, Asset & Liability Management- Erste Bank- Austria
Lead Business Analyst & Project Manager
GlobalLogic India Pvt Ltd
Noida
04.2008 - 11.2011
Leading BA engagements for transformation and change programs
Formulated daily/weekly work plans for 10 BAs that included requirements gathering with a keen focus on resolving system issues
Key projects delivered: Credit card management system for BOA, ACH IAT Project, Payment gateway
Business Analyst
Vichara Technology Pvt LTD
Gurgaon
02.2007 - 04.2008
Conducted comprehensive business analysis for Secondary mortgage market- CDO, CLO, Securitization, identifying areas for improvement and driving process enhancements
Key projects delivered: Automation of Securitization process and Credit Reports (Digital)
Senior Analyst
Copal Partners Pvt LTD (Moody's Analytics)
Gurgaon
03.2006 - 02.2007
Executed in-depth analysis of Investment Banking products, focusing on enhancements
Created analytical tools enabling data-backed decisions by senior leadership
Software Financial Analyst
Nu Wave e Solution Pvt LTD
Delhi
12.2004 - 12.2005
Automation of the Mutual Fund portfolio tracking and management, Report generation, development of an interface to show the performance, comparison, mutual fund prospectus analysis and generation
Project management: Planning and Organization, Budgeting and Resource Management, Risk Management, and Stakeholder Management
Agile methodologies: Knowledge of frameworks like Scrum, Lean, SAFe, and Kanban for iterative development
Data analysis
Credit card management
Banking Regulatory Compliance
Investment Banking
Consumer & commercial Lending & Leasing
Scoring
Retail Banking
Corporate Banking
Payments
Wealth management
Treasury
Fraud modeling
Certification
SAFe 4.5 Agilist- Leading SAFe
CSPO
Product-Led Growth Micro-Certification (PLGC) by Product School
Product Analytics Micro-Certification (PAC) by Product School
Product Management by Institute of Product Leadership (IPL)
Product Innovation for Product Managers by LinkedIn
Aha! Product Management Professional Certificate from Aha
AWS Cloud Practitioner Essentials by AWS
API Designer from API Academy
API Product Management from API Academy
Base SAS by IITSAS
Learning Python by LinkedIn
UX Foundations: Interaction Design by LinkedIn
Databases for Developers-Foundations Certificate from Oracle
Enterprise Design Thinking Practitioner from IBM
Google Analytics for Beginners from Google
Adobe Analytics Essentials-LinkedIn
Power BI Online Course by Board
Accomplishments
Successfully boosted site traffic by 57% and increased customer satisfaction by 35% through data-driven decisions and feature prioritization, directly contributing to market share expansion.
Spearheaded go-to-market strategies and product launches, driving a 20% increase in user adoption and solidifying the company's position in the market.
Lead the team to reduce the falls positive rate of the suspicious transaction monitoring system by 30% by improving the ML model and case management system.
Lead the team to detect fraudulent activity and reduce the falls positive rate by 20% therefore boost the operational efficiencies.
Lead the team to reduce the manual efforts by 50% by automating the Credit card campaign management platform and migrate to cloud.
Successfully reduced loan processing time by implementing automated workflows and integrating APIs for seamless data exchange. Reduced loan approval time by 30% by introducing automated credit checks and document verification processes.
Led the redesign of the LOS interface to make it more intuitive for both customers and internal teams. Improved customer satisfaction scores by 20% through the introduction of a user-friendly loan application portal. Increased loan disbursement volume by 25% by launching a new SME loan product within the LOS.
Compliance: Transaction Monitoring, Transaction Screening, Negative Screening, Process Management, Fraud & Risk Management, Client Onboarding, Customer Service with excellent understanding of regulatory aspects such as Anti Money Laundering legislation, Bank Secrecy Act (BSA), Dodd Frank, USA Patriot Act, OFAC, SAR, FATF and so on. Basel II, III- Credit Risk, Operating and market risk.
Investment Banking: Trade & Post Trade life cycle, Debt (Fixed Income), Equity, Derivatives, Market risk, Equity research, financial modeling, Company valuation.
Payments: Specially around international payment system, Swift and SIA network.SWIFT Messaging Category 1xx, 2xx, 3xx, 5xx and 9xx messages, ISO 20022, SWIFT MX– including cross field validation. TARGET 2, EURO1, SWIFT gateway applications like SWIFT Alliance Access SAA , MERVA etc.
Wealth management: Robo wealth manager based on AI.
Treasury: Fund Transfer Pricing, GAP and Simulation.
Total Experience: Extensive experience of 20 years in Business analytics, Project management, Product Management, Product Owner, User Experience, Cross-functional Leadership, Early-Stage Team Development, Offshore Team Management, Consulting.
Title: Currently serving Barclays as a VP- Product Owner for Barclays Retail Banking, e.g. Credit Card Life cycle management from Issuer and Acquirer side, Consumer loan life cycle management, Deposit products etc. Investment Banking- Trade, Post trade, custodian, Assets management, Fund accounting, Wealth management.
Affiliations
Customer Satisfaction and Market Impact: Successfully boosted site traffic by 57% and increased customer satisfaction by 35% through data-driven decisions and feature prioritization, directly contributing to market share expansion.
Strategic Initiatives and Growth: Spearheaded go-to-market strategies and product launches, driving a 20% increase in user adoption and solidifying the company's position in the market.
Reduction of Falls positive rate of Suspicious transaction monitoring system: Lead the team to reduce the falls positive rate of the suspicious transaction monitoring system by 30% by improving the ML model and case management system.
Reduction of Falls positive rate of Fraud Detection system: Lead the team to detect fraudulent activity and reduce the falls positive rate by 20% therefore boost the operational efficiencies.
Reduction of manual efforts for Credit card campaign management platform: Lead the team to reduce the manual efforts by 50% by automating the Credit card campaign management platform and migrate to cloud
Streamlining Loan Processing: Successfully reduced loan processing time by implementing automated workflows and integrating APIs for seamless data exchange. Reduced loan approval time by 30% by introducing automated credit checks and document verification processes.
Enhancing User Experience: Led the redesign of the LOS interface to make it more intuitive for both customers and internal teams. Improved customer satisfaction scores by 20% through the introduction of a user-friendly loan application portal. Increased loan disbursement volume by 25% by launching a new SME loan product within the LOS
Languages
English
First Language
Timeline
Vice President – Product Owner
Barclays
09.2015 - Current
Consultant – Product Owner
Nagarro Software Pvt Ltd
11.2011 - 09.2015
Lead Business Analyst & Project Manager
GlobalLogic India Pvt Ltd
04.2008 - 11.2011
Business Analyst
Vichara Technology Pvt LTD
02.2007 - 04.2008
Senior Analyst
Copal Partners Pvt LTD (Moody's Analytics)
03.2006 - 02.2007
Software Financial Analyst
Nu Wave e Solution Pvt LTD
12.2004 - 12.2005
M.B.A - Finance & IT
Asia Pacific Institute of Management
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