TARAVATH MANASA VEENA
HYDERABAD
Summary
Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Manager
axis bank
Hyderabad
05.2017 - Current
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Built strong operational teams to meet process and production demands.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Effectively conducted AML/KYC formality reports on questionable accounts and transactions.
- Effectively arranged suspicious activity reports in compliance with established regulatory guidelines and time frames.
- Performed the required KYC screenings on customers accounts, documenting the information obtained on the client's as required by global kyc procedures.
- Handling and maintenance of confidential clients documents.
- Coordinated with internal partners such as Front, Middle, and Back office staff to obtain required information and applicable documents related to client on-boarding and KYC production.
- Ensuring compliance with all AML laws, regulations, guidelines, written procedures, CIP, CDD, EDD, transaction monitoring.
Education
MBA - MARKETING AND HR
MS RAMAIAH INSTITUTE OF MANAGEMENT
BANGALORE03-2017
Skills
- Business Development
- Client focused
- Risk Analysis
- Fraud Detection
- Transaction Monitoring
- Client on boarding
- Self motivated to work with any given data
- Customer Service
- Dependable and Responsible
- Multitasking
Certification
- Certified NISM-Depositories and Mutual Fund Distribution agent.
Accomplishments
- Awarded "AXIS LIVING VALUES" on disciplinary aspect.
- Awarded twice as a " BEST PERFORMER" for the performance in sales and customer service.
Timeline
Operations Manager
axis bank
05.2017 - Current
MBA - MARKETING AND HR
MS RAMAIAH INSTITUTE OF MANAGEMENT
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