
Engineer with around 7 years of work experience in Information Technology and Service Industry in client-facing functional consultant roles. Experienced functional consultant with expertise in various SaaS platforms in eCommerce world, designing scalable and adaptable solutions for businesses in Marketplace, B2B, and B2C models. Certified Design Thinking practitioner with experience in business process optimization. Proven abilities in managing stakeholders and maintaining client relationships. Strong communication and problem-solving skills, collaborating with business, functional, and technical team members to build business solutions.
Analyzed data for Daily Media Impact Analysis Reports for Health and Travel Industries, resulting in insightful and actionable reports with 100% stakeholder satisfaction.
Collected and analyzed data for sponsor requirements, creating interactive questionnaires and visual storyboards that improved data interpretation and reporting accuracy by 25%.
Managed end-to-end bid tracking and service delivery, improving the bid success rate by 15%. Led process improvements using Agile methodology, resulting in a 20% reduction in process cycle times and enhanced client experience
Oversaw PPAP processes to maintain compliance with quality standards and managed end to end production activities for timely deliverables
Functional
Technical
WNS-Vuram
Royal Cyber
IBM
Jira
Confluence
SAP Commerce Cloud
Appian
BigCommerce
VTEX
Figma
Commercetools
Visio
Drawio
MS Office
Tableau
Power BI
Threejs
Zakeke
GenAI
Blockchain
Web 30
Ecommerce
Shipment and Logistics
ChainAI