Tarun .

• Managing Store own retail store for end to end business in Panipat,
• Revenue generating through sale eyeglasses, sunglasses, contact lens, thin optics and power sun etc
• Ensuring the each and every customer coming to store will register in QMS and make sure he will take a great experience with him and solve his queries on time
• Ensuring company outlet Profitability via Monthly Target achievements
• Maintaining Standard Quality Norms & Providing World Class service to the customers
• Lead and trained a team of 5 Company own associates & achieve the targets of products
• Major Focus on optimum customer service, sales and operational efficiency
• Recruiting & mentoring employees & maintaining attrition rate
• Taking care of customer home visit
• Visit old and new customers for pitch eye test and also doing calling for increase walking
• Making sure the bad inventory is not increase and the shrinkage control in store.

Awards & Recognitions:

· Store has scored no. 2 ranking in Haryana last 3 months mystery audits.

· High Flyers in North Oct 2020 (Quarterly) as a Customer Champion.

· Top Store Staffs in May 2020 (Quarterly).

• Management of 18 types Forex, Business Targets, Business Development, Maximising Revenue, Product Knowledge, Innovation and Providing Solutions, Audit & Compliance, Training and Capacity Building, Task Management
• (Multiple foreign currency handling,Customer service, Selling, Cash handling without short/excess, Billing)
• Worked with Travel Food Services as a Revenue Assurance Executive, T3,
• (CCTV Audits, Cash Audits, Inventory Audits, Shelf life Audits, Staff frisking etc.
• Ensuring Regulatory guidelines to follow
• customer’s queries/complaints and resolve