Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Timeline
BusinessAnalyst
Tarun Agarwal

Tarun Agarwal

Technical Consulting Engineer
Bangalore

Summary

Seeking a challenging and rewarding opportunity to use exceptional technical, analytical, and communication skills in a stimulating environment to differentiate and achieve long-term growth within a leading organization. Professional Synopsis System Engineer focused on designing and delivering a stable, robust, and fully redundant global infrastructure spanning multiple towers, including network, storage, and compute. On physical and virtual cloud server platforms, leverage best-of-breed technologies from Cisco UCS, Hyperflex Systems, VXBlocks/VXRails, VMware virtualization, Linux, and container technology. Highly experienced in providing infrastructure solutions to help businesses grow by building infrastructure to eliminate single points of failure, achieve high performance, and reduce costs. Experienced in installing, decommissioning, and managing change process control. Extensive knowledge of datacenter operations, networking, and server systems, as well as troubleshooting. Troubleshoot, analyse, and solve problems quickly and completely to achieve the highest level of performance. Very effective at delivering large scale / high risk projects on time, on budget, and on scope. Detail-oriented with strong communication and interpersonal abilities.




Overview

9
9
years of professional experience
6
6
years of post-secondary education

Work History

Technical Consulting Engineer

Cisco Systems
Bangalore
08.2019 - Current
  • Designing, implementation and break/Fix the end-to-end Solution for Cisco UCS, VXblock and VXRail , Hyperflex Storage, Flexpod, stack Server virtualization environments.
  • Driving escalations and performing root cause analysis of incidents engaging multiple OEM partners.
  • Working with external customers to define requirements, solve technical issues and provide professional services.
  • Maintaining SLAs and working to defined service level agreements and key performance indicators.
  • Part of various Cisco internal projects to create bots, Borgs to automate analysis to resolve problem faster.

Senior Engineer

Dell EMC CPSD - Converged Platforms and Solutions Division
Bangalore
02.2017 - 08.2019

VCE, through VXblock and VXRail Systems, provides an optimized information technology system that accelerates the adoption of converged infrastructure and cloud-based computing models that dramatically reduce the cost of IT while improving time to market for customers.

Responsibilities:

  • Design and Implementing Converged Infrastructure Solutions end-to-end (DELLEMC / VMware /Cisco Products) in VXBlock and VXRail.
  • Working in VCE CSS and Professional business unit and part of a team responsible for Design consultancy and troubleshooting issues w.r.t VXblock/VXRail storage, networking and virtualization components.
  • Managing and compute, network and storage from Unified Infrastructure Management/Provisioning tool. Determine root cause analysis of incidents.
  • Working with external customers to define requirements, solve technical issues and provide professional services.
  • Maintaining SLAs and working to defined service level agreements and key performance indicators.
  • Solving the problems related to vSphere environments (Compute Vsphere , VSAN , NSX-V/T and vRealize suite )and Hardware issues.
  • Performing Root Cause Analysis and creating Knowledge Base Articles.

System Engineer

TATA CONSULTANCY SERVICES
Chennai
07.2014 - 02.2017
  • Datacenter Back-up Lead, Cisco UCS-Server-Virtualization Administrator, Responsible for ensuring datacenter availability and reliability meet the requirements of data operations
  • Perform the task of providing 24*7 hours support in maintenance and repairing of systems
  • Build process, including shipping and receiving of parts or equipment RMAs from CISCO, ORACLE, EMC, etc. Identification of product incompatibility and work around solutions needed
  • Deploy new equipment, such as, building racks, cabling, and other tasks as necessary. Perform Datacenter walkthrough verifying alerts for PDUs any server ambers lights reporting any finds to Technical Support teams.
  • Weekly Tacking Projects and Capacity Planning
  • Audit datacenter: spares, cabinets, rows, hardware, fiber and patch cable and cross connects
  • Assets inventory using MS-Excel spreadsheets, tagging &scanning, receiving assets and parts from Purchase Order, transfer, update, etc.)
  • Assisting in the operation, and maintenance of all electrical, mechanical, and power equipment within the Datacenter.
  • Assist in maintenance and monitoring of all Data Center systems to include incidents/events, problems, changes, monitoring, problem escalation/notification/resolution and all other aspects of Data Center support
  • Cisco UCS/Flexpod – Architecture with network, storage and compute, build, and daily administration & break/fix expert of 6200, 6300 series FI’s
  • Conducting case study for project planning, scoping and tracking and coordinating with Solution Architect for requirement mapping and development
  • Managed Virtualization Environment using VMWare ESX 6.0, VMWare vSphere 6.x Creation and Managing Virtual Machines.
  • Clusters for High Availability (HA) and Distributive Resource Scheduling (DRS).
  • Creation of Virtual Switches, Ports and Port groups and setting up Layer 2 Security Policies for Virtual Networks.
  • Troubleshooting issues relating to drivers such as compatibility issues with help of event log.
  • Performance tuning of VMware servers, Virtual sessions and management of server resources between Virtual Machines.
  • Network and SAN configuration changes as per the business requirement.
  • Conducting root cause analysis and Problem Management on Escalated Incident
  • Architecture and Integrated back-end and network infrastructure with an emphasis on scalability, availability, security and manageability.
  • Documenting network changes and updating Visio diagrams accordingly
  • Developed and documented network diagrams and procedures
  • Making emergency changes in the network to ensure uninterrupted services.

Education

Bachelor’s degree - Electronics and Communication

SRM University
01.2010 - 01.2014

High School Graduate - Mathematics, Physics, Chemistry

Subodh Public School, ATC
Jaipur , Rajasthan
01.2008 - 01.2010

Post Graduate Cloud Computing -

Caltech CTME - Post Graduate Cloud Computing
01.2023 - Current

Skills

Design and Implementation - Cisco UCS, VMware vSphere Suite (vSphere , VSAN , NSX , VCF), Linux and Network/SAN administration

undefined

Additional Information

Honors & Awards:


  • Certificate of Appreciation (December 2014) - Infrastructure Solution Architect - This was awarded for performing first time UCS Firmware upgrade successfully from version 2.0 to 2.2 comprises both C-series and B-series Bread of servers for the Customers within 90 domains includes 4000 servers.
  • On The Spot Award (May 2015) - Project Manager Census Project - This was awarded for providing design solution and implementation to integrate existing Global Cisco UCS Infrastructure with Census Business unit with Disjoint-Layer 2 Concept.
  • Star of the Month (July 2016) - Datacenter Migration Technical Lead Projects: RDDS Project (Windows SQL Cluster) / Performance Environment for App Dev (Hadoop Cluster) / RMO Datacenter Move (Hyper-V Cluster) - This was awarded for providing design solution and implementation of Cisco UCS with two redundant sets of Nexus -5k and Nexus-1000v for providing high availability and redundancy within Global Infrastructure.
  • Shout Out Award (September 2018) - Corporate Executive Vice President, DELLEMC Chief Human Resources Officer.
  • Delight Customers - Customer Superhero (Award October 2018) – DELL EMC Senior Vice President, Enterprise Services Shout Out Award (January 2019) – DELL-EMC Senior Manager, Technical Support.
  • Recognition from Managers for Excellent Operational metrics and valuable Team player within Cisco department.
  • Recognition from Senior Managers for preforming latest firmware version release for Cisco Hyperflex and UCS testing and identifying the bugs prior to release.
  • CX TAC Lead Gen Platform - Start Line FY20 - Cisco Help our customers with ""Beyond the Fix"" Services by identifying and capturing customer’s technology and service needs and passing them to the Sales organization through the CX Lead Generation Platform program.

Accomplishments

  • Successfully Completed training Implementing Cisco Datacenter Unified Computing from Cisco Vendor.
  • Successfully Completed training and Flexpod for VMware Administration from Netapp Vendor.
  • Completed Zerto Certified professional ZCP basic 4.5.
  • VMware Certified Professional 6.7.
  • Completed training for Dockers and Kubernetes working towards CDA and CKS certification exam.

Timeline

Post Graduate Cloud Computing -

Caltech CTME - Post Graduate Cloud Computing
01.2023 - Current

Technical Consulting Engineer

Cisco Systems
08.2019 - Current

Senior Engineer

Dell EMC CPSD - Converged Platforms and Solutions Division
02.2017 - 08.2019

System Engineer

TATA CONSULTANCY SERVICES
07.2014 - 02.2017

Bachelor’s degree - Electronics and Communication

SRM University
01.2010 - 01.2014

High School Graduate - Mathematics, Physics, Chemistry

Subodh Public School, ATC
01.2008 - 01.2010
Tarun AgarwalTechnical Consulting Engineer