Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tarun Chhipa

Bhopal

Summary

Dynamic customer service executive with proven ability in relationship management and problem-solving. Skilled in utilizing CRM software to enhance customer experience and ensure data accuracy.

Overview

7
7
years of professional experience

Work History

Customer Service Executive

Sutherland Global Services
Bhopal
04.2022 - 10.2023
  • Explained benefits and advantages of different product and service offerings to customers.
  • Maintained accurate records of customer interactions, transactions and comments in the database system.
  • Consulted with customers regarding needs and addressed concerns.
  • Recommended improvements in products, service and billing methods to management to prevent future problems.
  • Assisted customers with inquiries and provided product information.
  • Utilized CRM software to track customer feedback and issues.

Customer Service Executive

Icore Infotech
Bhopal
09.2016 - 12.2019
  • Assisted customers with product inquiries and service requests.
  • Processed customer orders and managed account information.
  • Resolved customer complaints through effective communication.
  • Provided support in troubleshooting technical issues for clients.
  • Maintained accurate records of customer interactions and transactions.

Education

10th -

Bonnie Foi Co-Ed Higher Secondary School
Bhopal

12th -

Lake City Convent School
Bhopal

Skills

  • Customer service
  • CRM software
  • Relationship management
  • Team collaboration
  • Problem solving
  • Data management
  • Issue resolution
  • Escalation control
  • Customer relationship management
  • Customer queries
  • Product sales
  • Relationship building

Timeline

Customer Service Executive

Sutherland Global Services
04.2022 - 10.2023

Customer Service Executive

Icore Infotech
09.2016 - 12.2019

10th -

Bonnie Foi Co-Ed Higher Secondary School

12th -

Lake City Convent School

Similar Profiles

CREATE PROFILE
Tarun Chhipa