Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tarun Choudhary

New Delhi

Summary

Business-minded professional tackling any job task with gusto and precision. Demonstrates positive attitude and readiness to adapt to different situations.

Overview

10
10
years of professional experience

Work History

General Manager

The Cosmos Hospitality
New Delhi
05.2024 - Current
  • Used cold calling and networking to sell Hotels and Resorts.
  • Contacted current and potential clients to promote Hotels and Resorts.
  • Implemented new systems for tracking sales performance across multiple channels.
  • Conducted research into industry trends, competitive landscape, and market conditions.
  • Assisted in the development of social media campaigns that integrated with email marketing efforts.
  • Managed multiple email lists using CRM software.
  • Designed new, on-brand visual elements focusing on concept and messaging.
  • Designed print materials such as brochures, flyers and posters for marketing campaigns.
  • Updated social media accounts with new artwork releases.
  • Managed accounts across multiple social media channels.

Asst. General Manager

The Cosmos Hospitality
New Delhi
06.2022 - 04.2024
  • Used cold calling and networking to sell Hotels and Resorts.
  • Contacted current and potential clients to promote Hotels and Resorts.
  • Implemented new systems for tracking sales performance across multiple channels.
  • Conducted research into industry trends, competitive landscape, and market conditions.
  • Assisted in the development of social media campaigns that integrated with email marketing efforts.
  • Managed multiple email lists using CRM software.
  • Designed new, on-brand visual elements focusing on concept and messaging.
  • Designed print materials such as brochures, flyers and posters for marketing campaigns.
  • Updated social media accounts with new artwork releases.
  • Managed accounts across multiple social media channels.

Sales Executive

Amaira Resorts And Hotels
New Delhi
10.2019 - 05.2022
  • Used cold calling and networking to sell Hotels and Resorts.
  • Contacted current and potential clients to promote Hotels and Resorts.
  • Implemented new systems for tracking sales performance across multiple channels.
  • Conducted research into industry trends, competitive landscape, and market conditions.
  • Assisted in the development of social media campaigns that integrated with email marketing efforts.
  • Managed multiple email lists using CRM software.
  • Designed new, on-brand visual elements focusing on concept and messaging.
  • Designed print materials such as brochures, flyers and posters for marketing campaigns.
  • Updated social media accounts with new artwork releases.
  • Managed accounts across multiple social media channels.

Reservation Executive

Trully India Hotels & Camps
New Delhi
01.2019 - 09.2019
  • Provided expert assistance to handle telephone, digital and in-person requests for bookings and service assistance.
  • Maintained detailed records of all bookings and cancellations.
  • Handled all customer complaints in a professional manner.
  • Performed administrative duties such as filing documents, preparing reports and updating customer databases.
  • Researched competitors' pricing strategies in order to maintain competitive rates at the property.
  • Researched and resolved customer issues.
  • Assisted customers via phone by providing confirmations, answering questions and offering general information.

Junior Business Analyst

Tetraskelion Softwares Pvt. Ltd.
Gurgaon
01.2017 - 03.2018
  • Presented findings on technical issues to senior management team members.
  • Assisted in preparing training materials for users of new or upgraded applications or systems.
  • Contributed ideas towards improving existing processes to optimize efficiency.
  • Prepared process workflows to define the steps necessary for successful implementation of a new process or system solution.
  • Developed functional specifications documents for software development projects.
  • Gathered, documented and interpreted user stories from stakeholders.
  • Analyzed business requirements and identified potential solutions to operational issues.
  • Delivered timely support by tracking issues and communicating resolutions to end users.
  • Identified and analyzed user requirements, procedures and processes to develop optimization strategies.

Technical Support Representative

Tetraskelion Software Pvt. Ltd.
Gurgaon
10.2014 - 01.2017
  • Assisted customers with various types of technical issues via email, live chat and telephone.
  • Assisted customer in understanding software features using demonstration.
  • Delivered remote assistance for technical issues using screen sharing, mouse and keyboard control and other tools.
  • Developed and maintained strong relations with customers to meet quality expectations.
  • Used remote login tools to assist clients with technical and software questions.
  • Documented customer complaints and inquiries for use in technical documentation and bug tracking.
  • Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements.
  • Handled customer service issues by providing guidance or escalating for advanced support.

Education

B.Tech -

Suresh Gyan University
Jaipur
01-2014

Skills

  • Sales
  • Content Curation
  • MailChimp
  • Campaign Implementation
  • Graphic and Media Design
  • Reporting Requirements
  • Online Channels Management
  • Software's Knowledge

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2

Timeline

General Manager

The Cosmos Hospitality
05.2024 - Current

Asst. General Manager

The Cosmos Hospitality
06.2022 - 04.2024

Sales Executive

Amaira Resorts And Hotels
10.2019 - 05.2022

Reservation Executive

Trully India Hotels & Camps
01.2019 - 09.2019

Junior Business Analyst

Tetraskelion Softwares Pvt. Ltd.
01.2017 - 03.2018

Technical Support Representative

Tetraskelion Software Pvt. Ltd.
10.2014 - 01.2017

B.Tech -

Suresh Gyan University

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Tarun Choudhary