TARUN PARDASANI
Gurgaon
Summary
Organized and goal-oriented, Post Grad Diploma professional with 15+ years of rich experience in managing complex Transitions, Transformation, change management, product Implementation Solution designing, identifying areas of optimization & improvements. Seeking a challenging job opportunity to leverage my talents and help me to emerge as a competitive professional.
Overview
19
19
years of professional experience
Work History
Finance and Operations Lead
Ernst & Young
01.2024 - Current
- Forecasting the targets
- Capacity planning
- Resource optimal utilization
- SSL Budget management
- Agreeing the financials with the regional leads
- Financial modeling, dashboards, analysis to help decision making
- Conducting workshops
Change Champion
Ernst & Young
12.2022 - 01.2024
- Product Implementation and change management
- Product deployment for service line that impacted 13000 people across 5 locations
- Designed the training curriculum to ensure the readiness of team members for this change
- Timely leadership communications & updates
- Usage of AI – BOT creation to address basic/first level queries
Manager
Ernst & Young
10.2020 - 10.2022
- People manager & Delivery – UKI, Africa & CESA regions
- Business development, Increase integration
- Global 360 account lead
- PMO on 2 G360 accounts
- Counselling & coaching the team members
- Skip level connects with all levels
- Stakeholder management – managing feedbacks, escalations, and ensuring the feedback score is >= 3.7/4
- Country level dashboards & reporting
- Performance evaluation
- New Hire Onboarding & Training
- Coordinating with New hires across all locations
- Creating a training plan for new hire training
- Arranging the SMEs for the trainings
- Facilitate physical or virtual sessions
- Worked with engagement teams to ensure the audit timelines are met
Supervising Associate
Ernst & Young
10.2015 - 10.2020
- Interview and onboarding
- New Hire training
- Team’s portfolio
- Maintaining utilization
- Pilot projects
- Handling a client or a portfolio of clients.
Senior Associate
Ernst & Young
12.2012 - 10.2015
- Worked with upper management for bringing new clients/business to the portfolio. (Brought over 3000 hours of work, approx. added two new resources)
- Working as an Audit account support associate.
- Coordinating with regional country teams for the required documentation.
- Reviewing the documents and signing off them to complete the Audit process.
- Coordinating with the people to arrange the planning meetings.
- Ensured SLA's are met for the unit and providing productivity to the client. (UK)
- Ensured compliance to quality and other regulatory norms.
- Monthly & weekly touch base calls with UK counter parts for all the clients.
- Ensured effective and proactive coaching to the new members to drive behavior and performance metrics.
Benefits Analyst
AON-Hewitt
10.2010 - 12.2012
- Handling Benefits Division - HRO BPO
- Insurance (Medical)
- Define Contributions (DC)
- Loans
- Distributions
- Contributions
- Hardships
- Withdrawals
- Assisting the OCP and CSA executives on their queries
- Reporting (Dashboards)
- Quality checking the OCP work.
- Creating utilization report for the team
Process Developer
GENPACT
05.2007 - 10.2010
- Responsible for work allocation
- Receive work in form of reports, export to excel and allocate equally to the team members
- Quality checking
- Identified as QC resource for the team.
- SLA monitoring
- Tracking all the accounts that are left unprocessed at the end of the day.
- MIS reporting
- Collating all the productive volumes of the team members and reporting to the client in form of daily volumes, weekly and monthly dashboards.
- QC calls.
- Initiating QC calls with the client as whenever required.
- Assigned role of Group coordinator to act as medium for client and the team.
- Team coordinator to handle process queries of client and team members
- Identified as SME for the domain.
- Providing process specific training to new hires.
- Apart from production work, assigned extra responsibilities of handling IT issues, dashboards.
Process Associate
GENPACT
01.2007 - 05.2007
- Joined GENPACT as process associate having core responsibility of production.
- Maintained accuracy above 99%.
- Process specific: Handling Individual Retirement Accounts and Brokerage accounts.
- Reconciliation of trade discrepancies, financial transactions for the accounts and general maintenance.
Education
Project Management
Project Management Institute
08-2024
PGDM - finance, foreign exchange
Young Men's Christian Association (YMCA)
01.2007
Accounts Assistant Course - Ms Office and Tally
Bhartiya Vidhya Bhawan
01.2007
BCom -
Deshbandhu College, Delhi University
01.2006
CBSE Class 12th -
Tagore international school
01.2003
CBSE Class 10th -
Tagore international school
01.2001
Skills
- Change management
- People management
- Stakeholder management
- Automation & Innovation
- Project management
- Operational efficiency
Languages
English
Hindi
Badges
- Teaming
- Change management
- Data Integration
- Data visualization
- Wellbeing
- Agility
Awards
- Pursuing Innovation
- Exceptional client service
- Excellence in team management
<Enter your own>
- Father's Name: Mahesh Pardasani
- Date of Birth: 03/29/86
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Finance and Operations Lead
Ernst & Young
01.2024 - Current
Change Champion
Ernst & Young
12.2022 - 01.2024
Manager
Ernst & Young
10.2020 - 10.2022
Supervising Associate
Ernst & Young
10.2015 - 10.2020
Senior Associate
Ernst & Young
12.2012 - 10.2015
Benefits Analyst
AON-Hewitt
10.2010 - 12.2012
Process Developer
GENPACT
05.2007 - 10.2010
Process Associate
GENPACT
01.2007 - 05.2007
Accounts Assistant Course - Ms Office and Tally
Bhartiya Vidhya Bhawan
BCom -
Deshbandhu College, Delhi University
CBSE Class 12th -
Tagore international school
CBSE Class 10th -
Tagore international school
Project Management
Project Management Institute
PGDM - finance, foreign exchange
Young Men's Christian Association (YMCA)
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