Lead overall operations, strategy, and compliance for a visa consultancy serving UK, Canada, and other destinations.
Supervise team of consultants and ensure 95%+ client satisfaction.
Introduced CRM tools and digital systems to streamline processes.
Oversaw 500+ visa applications annually with 90%+ success rate.
Formed partnerships with universities, legal firms, and travel agencies.
Expanded client base by 40% year-on-year and improved process turnaround by 25%.
Managed sales via ICICI Bank channels, providing tailored life insurance solutions.
Conducted staff training and consistently exceeded targets.
Ensured regulatory compliance and customer satisfaction.
Managed 30+ staff and daily operations in a high-traffic food outlet.
Improved inventory and hygiene standards, ensuring service quality.
Handled newspaper distribution, stock management, and customer service.
Implemented local promotions and ensured compliance with regulations.
Directed B2B/B2C sales of mobile phones and Airtel SIM cards.
Built telecom partnerships and distributed 3,000+ SIMs annually.
Boosted monthly recharge revenue by 30%.
Business & Operational Management
Visa & Immigration Services
Client Relationship Management (B2B & B2C)
Compliance & Regulatory Oversight
Sales Strategy & Lead Generation
Team Leadership & Training
CRM & Digital Workflow Systems
Financial Planning & Budgeting
CRM Software
Microsoft Office Suite
POS Systems
Digital Application Tools
Hobbies:
Business Networking, International Travel, Gym & Fitness, Mobile Technology Trends,
Cooking & Food Culture, Financial Literacy, Family Time & Community Involvement
Nationality: Indian