BUSY
Tarun Punia
sales officer
Delhi
Summary
Sales Officer with strong background providing team leadership, creating brand vision and strategizing sales distribution channels. Expert at growing business by attracting new clients, interested investors and strategic partners. Led by example to demonstrate cooperation, dedication and diligence to drive results and achieve sales goals. Fostered long-term relationships and provided post-sales follow ups with clients for maximum satisfaction.
Overview
18
18
years of professional experience
2
2
Languages
Work History
Cashier
Big Apple Store
07.2007 - 11.2009
- Processed customer transactions efficiently, ensuring accurate cash handling and contributing to a seamless checkout experience.
- Assisted customers with product inquiries, promoting store offerings and enhancing customer satisfaction through attentive service.
- Maintained cleanliness and organization of the checkout area, fostering a welcoming environment for shoppers.
- Restocked merchandise regularly, ensuring product availability and optimizing the shopping experience for customers.
Team Leader
Kbs Fairprice
12.2009 - 06.2012
- Led a team of associates to optimize inventory management, resulting in improved stock availability and operational efficiency.
- Developed training programs for new employees, enhancing team productivity and ensuring adherence to company policies.
- Coordinated daily operations and delegated tasks effectively, fostering collaboration and achieving department objectives consistently.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Store Manager
Easyday Club
07.2012 - 11.2017
- Led daily operations, enhancing customer engagement and satisfaction through effective staff management and training initiatives.
- Optimized inventory management processes, resulting in improved stock accuracy and reduced wastage across all product categories.
- Implemented promotional strategies that increased product visibility and drove sales growth, positively impacting overall store performance.
- Monitored and maintained store compliance with safety and operational procedures, promoting a secure environment for both staff and customers.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Store Manager
Shopping Villa Bachat Baazar
12.2017 - 01.2023
- Optimized inventory management processes, resulting in improved stock accuracy and reduced wastage across all product categories.
- Implemented promotional strategies that increased product visibility and drove sales growth, positively impacting overall store performance.
- Monitored and maintained store compliance with safety and operational procedures, promoting a secure environment for both staff and customers.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
- Managed vendor relationships to negotiate favorable terms, ensuring competitive pricing and consistent product quality.
Sales Officer
Reliance Distributing (indepandence Product)
02.2023 - Current
- Developed and maintained strong client relationships through effective communication and tailored product presentations, enhancing customer loyalty.
- Led a team in executing sales strategies, resulting in improved market penetration and increased product visibility in the region.
- Analyzed sales data and market trends to identify opportunities for growth, driving targeted campaigns that increased revenue.
- Identified and qualified new distributors to increase market share in key territories.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Developed strategic relationships with key clients, enhancing product visibility and increasing customer engagement across the territory.
- Analyzed sales data to refine territory strategies, optimizing resource allocation and ensuring alignment with corporate goals.
- Analyzed sales data regularly to identify areas for improvement, implementing targeted initiatives accordingly.
Education
BBA -
MANGALAM SCHOOL OF MANAGEMENT & TECHNOLOGY
New Delhi, India 04.2001 -
Master of Arts -
ICSE
New Delhi, India 04.2001 -
High School Diploma -
CBSE
New Delhi, India 04.2001 -
Skills
Client relationship management
Market analysis
Team leadership
Sales data analysis
Inventory management
Customer engagement
Vendor relationship management
Cross-selling techniques
Problem resolution
Staff mentoring
Promotional sales events
Brand building
Sales reporting
Data analysis
CRM software proficiency
Software
MARG ERP
EXCEL
SAP
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Officer
Reliance Distributing (indepandence Product)
02.2023 - Current
Store Manager
Shopping Villa Bachat Baazar
12.2017 - 01.2023
Store Manager
Easyday Club
07.2012 - 11.2017
Team Leader
Kbs Fairprice
12.2009 - 06.2012
Cashier
Big Apple Store
07.2007 - 11.2009
BBA -
MANGALAM SCHOOL OF MANAGEMENT & TECHNOLOGY
04.2001 -
Master of Arts -
ICSE
04.2001 -
High School Diploma -
CBSE
04.2001 -