Tarun Shankar Joshi
New Delhi
Summary
A professional with a 8 years of experience seeking a challenging position at a reputed firm which will allow me to further utilize my existing skills and enable me to acquire new abilities.
A self-motivated graduate has ability to work on own initiative, as well as part of a team, with dedication to maintain high quality standards. An effective communicator with excellent relationship building & interpersonal skills.
Overview
8
8
years of professional experience
Work History
Claims Specialist
Mercer India Private Limited
09.2022 - Current
- Action taken based on the documents provided (In Superb /Email/M- Track)
- Identifying the member's eligibility to claim for insurance coverage. Analyze the application form and proceed with the further action.
- Providing members with all the documentation's regarding the claim's process.
- Providing information to members, then preparing the paperwork for insurers and forwarding all the case material to trustee for their recommendations.
- Forwarding case details and documents along with insurer decision to trustees. Providing the insurer decision and trustee decision to member
- Connecting with insurer for monthly reports on claims lodged and claims in progress.
- Connecting with trustee's monthly for claims forwarded for recommendation and discussing the overall case with them.
- Following up with members for documents. Following up with insurer for decision
- Interacting internally with Administration team regarding member's or Insurer's queries. Taking care of end-to-end claim claim's process
- Connecting with onshore on weekly basis for claims reports
- Evaluation and Analysis of service request to determine claim whether it's acceptable or not
Team Member
Wipro Private Limited
01.2019 - 09.2022
- Backend operations work.
- In DC domain: Early loan payoff, manual loan repayment, bad address checks etc.
- Trained new employees on checks process.
- Promoted to the new level and role as BOA(Benefits Ops Administrator) handling Audit of financial transactions related to loans, contributions etc.
Process Associate
GENPACT INDIA PVT LTD
04.2017 - 12.2018
- Sell, purchase of manage funds for the client as per their request.
- Receiving Transactions Data on daily Basis & looking Forward to data Scanning of documents they provide.
- Inform the respective authority to collect the missing from the client if any.
- Proceed after the approval of Onshore team.
- Efficiently managing the workflow
- Quality checking on daily basis in team to maintain 100% accuracy rate for operational purpose.
- Making assessments for process knowledge checks and new hires training and give process training to new hires
Education
MBA -
Sikkim Manipal University
01.2015
B. Com -
Delhi University
01.2012
Skills
- Claims processing
- Insurance verification
- Documentation management
- Claims analysis and investigation
- Superannuation
- Client, Vendor and Trustee Managament
- Email communication
Languages
- English
- Hindi
Personal Information
- Date of Birth: 05/27/91
- Nationality: Indian
- Marital Status: Unmarried
Languages
Hindi
Upper Intermediate
B2
English
Proficient
C2
Timeline
Claims Specialist
Mercer India Private Limited
09.2022 - Current
Team Member
Wipro Private Limited
01.2019 - 09.2022
Process Associate
GENPACT INDIA PVT LTD
04.2017 - 12.2018
MBA -
Sikkim Manipal University
B. Com -
Delhi University