Tarun Sharma

• Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Reduced customer complaints with proactive issue identification and resolution strategies.
• Provided excellent customer service by efficiently resolving issues and responding to inquiries.

• Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
• Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.
• Participated in regular team meetings, contributing valuable insights toward process enhancements.
• Collaborated with team members for enhanced process efficiency and productivity.

Industrial Training

• Developed customized solutions for clients'' unique needs, resulting in improved satisfaction and loyalty.
• Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
• Utilized social media platforms to engage customers, share promotions, and stay top-of-mind with target audiences.
• Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.

• Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• Facilitated clear communication between departments, ensuring seamless resolution of customer concerns in a timely manner.
• Took ownership of customer issues and followed problems through to resolution.
• Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.

• Developed customized solutions for clients'' unique needs, resulting in improved satisfaction and loyalty.
• Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
• Utilized product knowledge to educate customers on features and benefits.
• Conducted regular performance reviews of sales processes and strategies, identifying areas for improvement and implementing necessary changes to drive continuous growth.
• Provided exceptional after-sales support by promptly addressing inquiries or concerns from customers regarding their purchases or services rendered.
• Monitored service after sale and implemented quick and effective problem resolutions.