Tarun Sharma
Last Mile Operations (EV)
Delhi
Summary
Dynamic and result-oriented Last Mile Operations Executive with over 10+ years of experience in logistics and supply chain management. Proven track record in managing end-to-end last-mile delivery operations, coordinating with 3PL partners, improving delivery efficiency, and enhancing customer satisfaction. Skilled in team management, route optimization, and operational analytics.
Overview
16
16
years of professional experience
2
2
Languages
Work History
EV Business Head
Spidr Logistics Pvt Ltd
02.2024 - Current
- City expansion strategy across India, including EV fleet setup and SOP standardization.
- Managed team 900+ EV across client sites.
- Led cross-functional initiatives to optimize quality metrics and increase operational efficiency.
- Implemented centralized SOPs and performance matrices across client sites.
- Working on Supply Chain Metrics and Cross Utilization of EV Fleets.
- Planned and established EV charging and parking hubs to support our fleet
Pan India Operations Head
Bluwheelz
09.2023 - 01.2024
- Expansion & Growth.
- City Launch and Expansion
- Strategy & Ops
- Managing team of Managers/Team leaders and Field Executives.
- Working on new Strategies to increase the efficiency of Quality.
- Establishing and developing new SOPs to ensure that standardised processes are created and implemented across all locations for Client satisfaction.
Operation Head (EV)
GoWithDot
07.2017 - 08.2023
- Company Overview: a leading last-mile electric vehicle service provider.
- Responsibility of building the entire business model and thus the team from scratch of this bootstrapped company which is operational in 5 cities.
- In only a year since inception got successful in obtaining growth rate of 40% M-oM and a gross profit of 10% of the revenues.
- Achieved an efficiency of 14 orders per day per DB while competitors are at 8-9.
- Currently handling ~3k orders a day with an on ground team of 250 delivery boys.
- Leading a 4 tier team of operations manager, area managers, regional team leads and delivery boys.
- Responsibilities include ensuring smooth on ground operations.
- Coordinating with tech team to build the entire functioning of the online merchant's portal, android application & admin dashboard and thus defined the entire end to end process flow of the app's functioning.
- Currently handling a strong clientele base including Godrej (nature's basket), Faasos, Lenskart, KFC, Burger King, Amazon, DHL, Bluedart along with some 50 other major merchants.
- A leading last-mile electric vehicle service provider.
City Head Operations
Loginext Solutions Pvt Ltd
11.2016 - 06.2017
- Operations: Managing day-to-day operations, ensuring availability of resources and in-time deliveries.
- Expansions: Launched Delhi - NCR, Jaipur & Mumbai.
- Business Development: Doing market research for prospective clients.
- Negotiation and onboarding of clients.
- Accounts: Managing the regional accounts team.
- Analytics: Measuring productivity and utilization of the resources.
- Deciding which new territory to open based on the primary and secondary research.
- Resource Management: Managing resources like manpower, assets etc and controlling their quantity based on the requirements.
- P&L: Overviewing and controlling the cost centers and improving the unit matrix for the city.
- Achievement: Employee of the month Jan'16 for keeping the team motivated and increasing the order count by 5x within 1.5 months.
- Employee of the month Jun'16 for increasing the order count by 5x within 5 months.
- Appointed and managed department heads to maintain smooth operations between different functional areas.
- Kept municipal operations in compliance with city ordinances, state requirements and federal laws.
Assistant Manager Operations
Homeshop18.com
11.2011 - 10.2015
- In door / Out door Material planning, procurement & supply chain management up to end customer.
- Proactive intimation of shortages and delay in committed SLA.
- Stock analysis, stock management, stock auditing and stock reconciliation.
- Co-ordination with WH shifts supervisors for 100% execution of dispatches.
- Co-ordination with Procurement / Sourcing team for 100% Procurement.
- Generating Po's for Procurement (B2B) Delhi / Bangalore.
- On time Order Management, Process implementation for Order Entry / Code Verification / Approval / Postponement / Preponderate / Cancellation.
- Negotiations of transport contracts/ Manpower contract.
- Maintain a high level of inventory accuracy through management of work processes and procedures.
- Managing entire warehouse operation with key focus on Orders/courier servicing, time bound delivery, & cost effective distribution.
- Managing B2C, B2B, Vendor pick-up, reverse pick-up teams by keeping in mind Cost/TAT/RTO & Order fulfillment.
- Vendor Management- Third-Party manpower/Cargo VAN's.
- Reconciliation of shipments weekly basis by physical audit.
- Analysis and approve product packaging material.
- Good knowledge of WMS (Warehouse Management System) software.
- Have established a warehouse in Sahibabad.
- Have made the procurement centralized for all types for SKU's North region.
- Have promoted from Sr Operation Executive to Assistant Warehouse operations in Jan 2015.
Operation Executive
Flipkart.com
01.2009 - 10.2011
- Daily Procurement / Dispatch Planning for Warehouse.
- Vendor Training / Relation.
- Supervising Purchase Orders (PO): Ensuring issuance of comprehensive and defect free purchase order based on current stock situation and business targets.
- Stock analysis, stock management, stock auditing and stock reconciliation.
- Manage and Processing purchase orders and requisition.
- Analyzing a system to track vendor's performance.
- Negotiating pricing with vendors (Logistic / Transport) to reduce expenditures that resulted in a cost reduction.
- Responsible for coordinating with warehouse team for Receiving, Accounts, other procurement teams for smooth operations of the category.
- Helping and coordinating with issue resolving team for rejection in receiving.
- Coordination With the vendors regarding daily procurement, returns, promotions planning, Discounts.
- Gained expertise in Stock Management like monitoring age of stock and plan of action, and checking for internal transfers & stock returns in timely manner.
- Ensure accurate payment and adjustment of any credit notes in the future Po's.
- Cross functional interaction capability, internal coordination within Operations team.
- Logistics/Customer Logistics/ WH Team / Vendor.
- Coordinating with the operational team for delivering the material at Right Time, at Right Place, and in safe and accurate quantity.
- Responsible for the timely inward / management of the return materials at the warehouse.(Reverse Logistics).
- Assigned the tasks of handling customer complaint for complaint assigned to warehouse and implement corrective action.
- Preparing and maintaining reports and other data for use by top management.
- Keeping track on shortages & damages.
- Monthly cycle count.
Education
B.Com. -
Manav Bharti University
12th Passed - undefined
C.B.S.E. Board
10th Passed - undefined
C.B.S.E. Board
Skills
- Last Mile Delivery Operations
- Route Planning & Optimization
- Fleet Management (EV & ICE)
- Logistics Coordination
- MIS & Reporting
- Vendor & 3PL Coordination
- On-time Delivery Performance (OTD)
- Rider Onboarding & Training
- Cost Control & Productivity Metrics
- Hub Setup & Launch
- Excel, SAP, TMS, and CRM Tools
Interests
Learning New Things
Listening Music
Interacting with people
Personal Information
- Date of Birth: 02/25/86
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Disclaimer
I hereby declare that the information given above is true to the best of my knowledge and belief.
Profile Strengths
- Competent, diligent & result oriented professional, offering nearly 6.5 years of experience across E-Commerce, Logistics, Cargo Management, Vendor Management, Negotiations, Inventory Management, Purchase, Procurement and Liaison & Coordination.
- Proficient in implementation and supervision of the processes set by the organization to improve the efficiency of the system.
- Adept in Team Building and Team Leading as per the expectations and vision of the organization.
Timeline
EV Business Head
Spidr Logistics Pvt Ltd
02.2024 - Current
Pan India Operations Head
Bluwheelz
09.2023 - 01.2024
Operation Head (EV)
GoWithDot
07.2017 - 08.2023
City Head Operations
Loginext Solutions Pvt Ltd
11.2016 - 06.2017
Assistant Manager Operations
Homeshop18.com
11.2011 - 10.2015
Operation Executive
Flipkart.com
01.2009 - 10.2011
12th Passed - undefined
C.B.S.E. Board
10th Passed - undefined
C.B.S.E. Board
B.Com. -
Manav Bharti University
Similar Profiles
Christopher LoydChristopher Loyd
Implementation Team Lead/Implementation Manager at Versaterm/SPIDR TechImplementation Team Lead/Implementation Manager at Versaterm/SPIDR Tech
SARINA MISQUITTASARINA MISQUITTA
Senior Executive at Rhenus Logistics (Streamline Logistics Pvt ltdSenior Executive at Rhenus Logistics (Streamline Logistics Pvt ltd
VIJAY VATTIKONDAVIJAY VATTIKONDA
Software Systems Engineer at Wizvision Pvt Ltd and ST Logistics Pvt LtdSoftware Systems Engineer at Wizvision Pvt Ltd and ST Logistics Pvt Ltd
Saksham MauryaSaksham Maurya
DevOps Solution Architect – Assistant Consultant at Tata Consultancy ServicesDevOps Solution Architect – Assistant Consultant at Tata Consultancy Services
JITENDRA JANGIDJITENDRA JANGID
Assistant Manager - Consulting & Analytics at ICICI Lombard General Insurance CoAssistant Manager - Consulting & Analytics at ICICI Lombard General Insurance Co