Hi, I’m
Tarun Shivhare
Mumbai,India
Summary
Marketing professional successful in campaign development and programme management. Forward-thinking and analytical in tracking markets and optimizing strategies for best results. Excels at partnering cross-functionally to generate outstanding results.
Overview
18
years of professional experience
7
years of post-secondary education
Work History
TSAA Worldwide Private LimitedMumbai, India
E-Commerce Business Development - Director
11.2023 - Current
Job overview
- Addressed incoming enquiries related to product details, shipping and return policies.
- Managed customer product and service queries, resolving effectively and efficiently.
- Planned logistical operations for safe transportation, storage and sale of goods.
- Searched online listings to compare competitor pricing and availability of niche products.
- Created seasonal sales plans with varying stock and promotional strategies.
- Followed industry trends and set pricing strategies to maximise business returns.
- Promoted product listings on social media, using IG reels to achieve higher exposure.
- Partnered with brands and influencers to build highly favourable promotional campaigns and collaborations.
- Verified customer payments prior to preparing products for shipment.
- Researched and applied proven marketing techniques to drive sales.
- Formulated marketing and advertising strategies for continuous business growth.
- Photographed products using industry best practices for lighting and product positioning.
- Studied social media platform trends and algorithms to increase brand exposure.
- Pursued new business opportunities by forging strong networks and contacting potential buyers.
SBST Co., LtdBangkok, Thailand
Director- Diamonds Jewelry Sales & Marketing
04.2016 - 11.2019
Job overview
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Organized displays to promote inventory and encourage customer purchases.
- Recommended and provided personal advice on pieces of jewelry based on customer needs and preferences.
- Oversaw correct pricing, functioning and display of items put up for sale.
- Provided customers with detailed information on jewelry, explaining different brands and models, characteristics and features.
- Handled customer expectations professionally, anticipating and addressing needs and desires.
- Prepared orders for customers with wrapped, bagged and boxed items.
- Boosted product sales by offering selection guidance to customers.
- Built rapport with new and existing customers to boost client retention.
- Informed customers about exact number of carats and percentage of gold for pieces of jewelry.
- Demonstrated product usage and features to customers.
- Guaranteed compliance with established legal requirements regarding policies, specifications and standards.
Edu180 Academy (M) Sdn BhdKuala Lumpur
Overseas Education Manager
04.2014 - 01.2016
Job overview
- Handle queries (Mobile, Email & Personal Meeting) for International University or College and Institute (Malaysia, Singapore, Thailand, and others) though agent and social media
- Provides correct and detail information about universities and college's courses, fees, country and training
- Assisting and collocating all required documents for visa and College
- Help to students for international accommodation and part-time job
- Suggest College, Institute, University accordingly budget and interest
- Generating of the leads follow-ups
- Business Development to make strategy, Promotion, Events to improve revenue
- International Marketing for student's admission into the institute.
Reliance communication LimitedMumbai
Customer Service Associate
05.2006 - 02.2011
Job overview
- Answered calls professionally
- Responded to customer inquiries related to Telecom
- Provided customers with product and service information
- Handled and resolved customer complaints
- Entered customer information
- Identified and escalated priority issues
- Routed calls to appropriate resource
- Completed call logs.
Education
SRDC Diamond InstituteMumbai, Maharashtra
Certificate in Master in Diamonds from Diamonds Grading
03.2014 - 05.2015
NIEM PunePune, Maharashtra
Post Graduate Diploma in Event Management from Events
01.2006 - 05.2007
Institution of Mechanical Engineers (IME) of India MumbaiMumbai, Maharashtra
Mechanical Engineering from Mechanical
06.2004 - 05.2007
Board of Secondary Education Madhya Pradesh IndiaBhopal, Madhya Pradesh
Higher Secondary School Certificate from Maths, Science
07.2001 - 05.2002
Board of Secondary Education Madhya Pradesh IndiaBhopal, Madhya Pradesh
The Secondary School Certificate from Maths, Science
07.1999 - 05.2000
Skills
- Microsoft Windows
- Proficient in MS office suite (MS Word, Excel, and PowerPoint)
- Brand development
- E-Commerce
- Data analytics
- Market research
- Sales and marketing strategy
- Diamonds Grading
Languages
English
Advanced
Hindi
Native
Thai
Beginner
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
E-Commerce Business Development - Director
TSAA Worldwide Private Limited
11.2023 - Current
Director- Diamonds Jewelry Sales & Marketing
SBST Co., Ltd
04.2016 - 11.2019
Overseas Education Manager
Edu180 Academy (M) Sdn Bhd
04.2014 - 01.2016
SRDC Diamond Institute
Certificate in Master in Diamonds from Diamonds Grading
03.2014 - 05.2015
Customer Service Associate
Reliance communication Limited
05.2006 - 02.2011
NIEM Pune
Post Graduate Diploma in Event Management from Events
01.2006 - 05.2007
Institution of Mechanical Engineers (IME) of India Mumbai
Mechanical Engineering from Mechanical
06.2004 - 05.2007
Board of Secondary Education Madhya Pradesh India
Higher Secondary School Certificate from Maths, Science
07.2001 - 05.2002
Board of Secondary Education Madhya Pradesh India
The Secondary School Certificate from Maths, Science
07.1999 - 05.2000
Affiliations
- Weight Training
Personal Information
- Passport Number: J8473056
- Father's Name: Kailash Kumar Shivhare
- Date of birth: 01/06/1985
- Gender: Male
- Nationality: Indian
- Marital status: Married
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