Tarun Tripathi
Project Manager
Pune
Summary
Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication.
Overview
2
2
Languages
18
18
years of professional experience
Work History
Project Manager
Wipro
04.2018 - Current
- Initiate project kick-off with Application and Infrastructure Teams, review the architecture, understand project requirements, technical resource allocation and finalize the SoW
- Maintained RAG register to monitor project progress and status updates
- Create a healthy communication bridge between various Project Teams for smooth completion of project tasks
- Actively work on RAG register to track project progress and status
- Coordinate with Solution Integration Team for integration of different components
- Facilitated communication between Project Teams to ensure timely completion of project tasks
- Prepare estimated project budget
- Led engineering team, resolved conflicts, and ensured efficient execution of processes and tasks
Assistant Manager
VOIS
02.2017 - 04.2018
- Liaised with MIM to effectively manage escalated incidents
- Owned problem management function, reducing open problems by implementing fixes and collaborating with component teams
- Manage functional requirements (certificates, administrative functions, authentication etc) and non-functional requirements (latency, security, capacity)
- Managed Operational Acceptance Testing, ensuring new systems met production readiness criteria
- Managed capacity and demand for resources and licenses (new licences, evergreening etc) and access management
- Manage ITSRP, DR tests, External/Internal Audits
Capacity Manager
Atos
04.2016 - 02.2017
- Ensure the successful, timely reactive and proactive resolution or initiation of resolution of detected capacity and availability issues, including notification and critical issue of high priority issues in infrastructure.
- Ensured timely reactive and proactive resolution of capacity and availability issues, including critical notifications for high-priority incidents in infrastructure.
- Build and present Capacity & Availability Reports & Dashboards on IT Infrastructure aspects.
- Provided trend analysis and improvement plans targeting performance and capacity enhancements for infrastructure.
- Collaborate with monitoring tools to ensure required capacity and availability monitoring and tools configuration to get output required for capacity analysis is met.
- Developed and maintained a comprehensive Capacity and Availability Plan to optimize infrastructure performance.
- Continual improvement of Capacity, Availability and Performance Management
- Proactive prevention of issues - trend analysis, targeting support action and communication
Capacity Analyst
Tech Mahindra
10.2014 - 03.2016
- Weekly, Monthly & ad-hoc reporting, capacity and availability related incident review on demand.
- Addressed performance-related issues and provided solutions focusing on capacity and availability.
- Ensures that availability-related incidents and problems are addressed
- Attending performance related issues & provide solutions from the capacity and availability point of view.
- Enable capacity planning for services/ applications and support developing scalability plans, by supporting management of the CMIS system
- Assessed the availability impact of new change requests and participated on the Change Advisory Board (CAB).
- Monitored IT availability levels, compared actual levels against targets, and addressed shortfalls.
- Scheduled and conducted review meetings with relevant teams and partners to discuss performance and improvements.
- Schedule and conduct review meeting with the required teams and partners.
Telecom Engineer
Adecco/HTIS/Zephyr
06.2011 - 06.2014
- Excellent experience with CISCO and HUAWEI TAC to resolve the complex network issues
- Implementation of IP Networking Protocols i.e. EIGRP, OSPF, ACL, VLAN, HSRP, MPLS
- Resolved complex network issues through collaboration with CISCO and HUAWEI TAC
- Collaborated with network teams including IN, MSS, BSS, Transmission, ISP to ensure seamless operations
- Fine experience to work with different network teams i.e. IN, MSS, BSS, Transmission, ISP
- NOC Management (50+ Resources)
- Managed network operations center overseeing 50+ resources.
Lead Consultant
HUGHES Communications
06.2009 - 06.2011
- North region Lead for VSAT installation, Customer Support & Service, Project Management and Network Operations
- Conducted regular reviews of open problem tickets to ensure timely resolution
- Oversaw vendor interactions and partnerships
- Liaised with Field Engineers to make new sites live in the network.
- Collaborated with customers and vendors to resolve service-related issues effectively
Technical Support Executive
iEnergizer
11.2008 - 05.2009
- Provided first level support for customer issues to ensure timely resolution
- Follow up with customers, provide feedback and see problems through to resolution
- Tracked and routed problems to appropriate channels for resolution
- Updated customer data and generated activity reports to maintain accurate records
- Track, route and redirect problem via appropriate channel
- Update customer data and generate activity reports
Education
B.E. -
RGTU
06-2008
Skills
- Project management
- Project planning
- Project planning
- Risk management
- Scope management
- Resource allocation
- Stakeholder communications
- Client relations
- Team collaboration
- Problem Ownership
- Relationship building
Timeline
Project Manager
Wipro
04.2018 - Current
Assistant Manager
VOIS
02.2017 - 04.2018
Capacity Manager
Atos
04.2016 - 02.2017
Capacity Analyst
Tech Mahindra
10.2014 - 03.2016
Telecom Engineer
Adecco/HTIS/Zephyr
06.2011 - 06.2014
Lead Consultant
HUGHES Communications
06.2009 - 06.2011
Technical Support Executive
iEnergizer
11.2008 - 05.2009
B.E. -
RGTU