Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Tarun Virmani

Tarun Virmani

Client Success Manager
Faridabad

Summary

Dynamic Client Success Manager offering 07 years of success in driving revenue, growing market share and building highly profitable account bases for diverse organizations. Well-versed in establishing top-performing teams committed to surpassing business objectives in alignment with corporate mission. Skilled in enforcing adherence to policies, procedures and service standards. Dedicated to continuous delivery of top-quality products and services to clients.

Overview

5
5
years of professional experience
5
5
years of post-secondary education

Work History

Client Success Manager

Indiamart Intermesh ltd.
New Delhi
01.2022 - Current
  • Evaluated customer problems, implemented resolutions and followed up with clients to manage additional problems and maintain satisfaction.
  • Hosted daily status calls and weekly ad hoc meetings with clients to promote client satisfaction and keep all parties abreast of changing environment.
  • Managed existing client renewals, keeping accounts information and documents in conformance with compliance standards.
  • Reached out to accounts regularly to check on needs, understanding business operations and offer services.
  • Achievement of monthly, quarterly and annual sales targets by generating revenue from existing paid members.

Portfolio Manager

Investors Clinic infractech Pvt. Ltd.
Noida
01.2021 - 01.2022
  • Generated leads for sales of residential & commercial properties through cold calls and referrals.
  • Communicated with clients to understand property needs and preferences.
  • Coordinated appointments to show marketed properties.
  • Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.

Startup Founder

Netra vision
Bhubaneswar
12.2018 - 01.2021
  • Recorded measurements, adjusted eye wear and made changes based on customer feedback.
  • Explained prescriptions, optical terminology and products to customers.
  • Interacted with customers to help determine or suggest best products to meet eye wear needs and achieve desired look.
  • Checked finished eye wear to maintain optical standards, customer requirements and special requests.
  • Boosted team engagement and workplace satisfaction using managerial and motivational skills.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.

Education

Bachelor of Arts -

Delhi University , New Delhi
07.2015 - 07.2018

High School Diploma -

Aggarwal Public School, Faridabad
04.2013 - 03.2015

Skills

    Sales expertise

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Accomplishments

    Awarded as' Employee of the month' for Mar 2023 in Indiamart Intermesh Ltd.

    Successfully solded over 18 residential and commercial properties in th time frame of seven months.

Timeline

Client Success Manager - Indiamart Intermesh ltd.
01.2022 - Current
Portfolio Manager - Investors Clinic infractech Pvt. Ltd.
01.2021 - 01.2022
Startup Founder - Netra vision
12.2018 - 01.2021
Delhi University - Bachelor of Arts,
07.2015 - 07.2018
Aggarwal Public School - High School Diploma,
04.2013 - 03.2015

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Tarun VirmaniClient Success Manager