Summary
Overview
Work History
Education
Work Availability
Skills
Quote
Timeline
BusinessAnalyst
TARUN YADAV

TARUN YADAV

Renewal Specialist
Carterpuri, Gurgaon,Haryana

Summary

My work is very dynamic in nature. I have been in a different roles as per the situation demands. I have handled post sales queries and provided resolutions, expertise in building relationships with the prospective as well as existing Clients and persuaded them onboard. Fantastic as using Lead Squared and Sales Force software. Best of me comes out when work in pressure.

Overview

5
5
years of post-secondary education
2
2
years of professional experience

Work History

Renewal Specialist

Byjus - Educational Technology
Bangalore , Karnataka
07.2020 - Current
  • Maintained energy and enthusiasm in fast-paced environment.
  • Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
  • Investigated complaints and worked with students, parents and teachers on finding positive resolutions.
  • Answered customer inquiries and resolved problems related to curriculum and course prerequisites.
  • Mentored students, offering advice and support on topic selection, appropriateness and academic value.
  • Worked closely with SME to maintain optimum levels of communication to effectively and efficiently meeting the student academic requirements.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Analyzed Student usage patterns to identify trends and target key pressure points.
  • Performed 10 sales presentations every week on Zoom Calls.

Business Development Executive

Extra marks - Educational technology
Bangalore , Karnataka
02.2020 - 07.2021
  • Developed short-term and long-term sales objectives and strategic plans to meet market needs.
  • Developed prospects into clients
  • Drove phases of sales from leads generation and prospecting to presentations and contract development.
  • Performed 6 sales presentations each week at potential customer locations.
  • Represented company at schools and academies to promote offerings and acquire new customers.
  • Maintained up-to-date knowledge of competitor products and pricing in market served.

Marketing Intern

Sales and Marketing, Hector Beverages
Bangalore , Karnataka
02.2019 - 05.2019
  • Worked closely with key account manager in the marketing department to successfully acquire school and hospital canteen as clients.
  • Positively worked with the sales team to identify and target market opportunities.
  • Visited over 500 retailers with the objective of promoting Paper Boat products.
  • Developed business by making new 30 retail Clients.
  • Also carried out a comparative analysis on consumer perception for paper boat coconut water drink vis a vis competitors product.

Education

Post Graduation Program in Management - Marketing

ICFAI Business School
Bangalore
06.2018 - 02.2020

B.com - Business Administration

Lovely Professional University
Punjab
08.2011 - 07.2014

High School Diploma -

Rotary Public School
Gurgaon
05.2010 - 03.2011

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

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Quote

It is never too late to be what you might have been.
George Eliot

Timeline

Renewal Specialist

Byjus - Educational Technology
07.2020 - Current

Business Development Executive

Extra marks - Educational technology
02.2020 - 07.2021

Marketing Intern

Sales and Marketing, Hector Beverages
02.2019 - 05.2019

Post Graduation Program in Management - Marketing

ICFAI Business School
06.2018 - 02.2020

B.com - Business Administration

Lovely Professional University
08.2011 - 07.2014

High School Diploma -

Rotary Public School
05.2010 - 03.2011

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TARUN YADAVRenewal Specialist