MANJEET
Adminstrative
Summary
Personable Office Administrator with 5 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Office Administrator
DESTINY OVERSEAS
Jalandhar
02.2015 - 09.2020
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Reconciled account files and produced monthly reports.
Front Desk Agent
VISA CONSULTANT
Jalandhar
08.2013 - 12.2014
- Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Collected room deposits, fees, and payments.
- Used internal software to process reservations, check-ins and check-outs.
- Answered multi-line phone system and enthusiastically greeted callers.
- Answered customer telephone calls promptly and appropriately handled needs.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Maintained clean and organized front desk areas to uphold polished company image.
- Trained new staff members in customer service techniques and hotel operations.
Education
Masters of Technology -
PUNJAB UNIVERSITY
CHANDIGARH 03.2013 - 04.2015
Skills
Inbound phone call handling
undefinedTimeline
Office Administrator
DESTINY OVERSEAS
02.2015 - 09.2020
Front Desk Agent
VISA CONSULTANT
08.2013 - 12.2014
Masters of Technology -
PUNJAB UNIVERSITY
03.2013 - 04.2015
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