Tarundeep Singh
Telecommunication Engineer
Wakerley,QLD
Summary
Experienced telecommunication professional with strong troubleshooting, design & planning, network performance management and Project Engineer experience.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Network performance Lead
Bharti Airtel Network, Ericsson Global Services Limited
, India
04.2020 - Current
- Performing daily network performance reports and providing subsequent suggestions/proposals for improvement in KPIs.
- Verified VoLTE telephony voice services, CSFB (Circuit-Switch Fallback) and SRVCC (Single Radio Voice Call Continuity), Handover Scenarios in different RAN environments
- Improve Network KPIs (Call drop rate, Network availability, call success rate, Access fail, Traffic congestion, Good quality speech) by reducing hardware issues and network outages
- Involved in IMS core resolution and isolation to elements such as P-CSCF, I-CSCF, S-CSCF, MGCF and BGCF and TAS/AS
- Resolving problems through individual analysis of UE, eNodeB and EPC elements like MME, S-GW, P-GW, PCEF, PCRF, HSS
- Worked in validation call flow testing traversing RAN/LTE/EPC and IMS Core x-CSC functions, SIP
- Diameter referenced interfaces
- Manage processes and relationships with senior customer representatives, vendors, and internal stakeholders
- Working in close coordination with peer teams (RAN, Transmission etc.) to ensure network is in healthy state
- Overall responsibility for Packet Core related vendor analysis of new products, services and software
- Responsible for day-to-day management of packet core systems
- Responsible for management and maintenance of correct design and planning procedures and processes
- Responsible for provision of capacity forecast
- Execute policy compliance checks on all Core Services systems and solutions
- Maintain very high systems availability in Packet Core Network domain
- Timely deployment software patches and releases to all Core Data Systems
- Assisted with technical support activities assessment of client needs, and preparation of product specifications for development and installation of core and packet core nodes
- Act as SPOC for Packet Core network
- Engineer solutions for enterprise and consumer business units
- Provide weekly reports and recommendations to management
- Deployed radio BTS, IP networks, Core and Packet core nodes
- Main role included technical analysis based on KPI trends of several reports
- Optimization related activities in Mobile Core (e.g., traffic balancing, load sharing etc.)
- Manage Vendors, internal and external stakeholders
- Disaster recovery planning & reporting, change operation execution, Spare parts management / update
- Support customer to do network security audit / fix vulnerabilities, Policy compliance / Adhoc requests
- Capacity management and reporting in case of possible breach in capacity
- Complaint handling (Customer, CC, Roaming and internal escalations), Hardware utilization report
- Identify root cause of Priority 1 and Priority 2 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA)
- Integration configuration (new links with other nodes, 3rd party, Et, New APN/Static IP configure, Package creation as per commercial.
Delivery Manager
Bharti Airtel Network; Ericsson Global Services Limited, Ericsson Global Services Limited
, India
09.2017 - 03.2020
- Handling 24X7 Incident management for Core & IN domains and maintaining key KPIs for network systems like network availability, P1 & P2 emergency situations incurring revenue and service impacts, system Up time, MTTR etc
- Organizing Change requests (CR) for Core & IN domains along with validating MOP, CLI, preparation of recovery plans, team alignments and subsequently handshake with Customer
- Driving Special Projects for network modernization, new node integrations and deployments
- (EOS/EOL nodes removal from network, Nokia NT HLR swap, Oracle STP swap, WCDMA shutdown etc.)
- Managed customer relationship during delivery and serves as primary interface towards customer in all activities-related to own scope of contract, including customer complaints, corrective actions, and changing requirements
- Occupational Health & Safety (OHS) management and execution
- Monitors and controls that project is delivered within approved budget, profitability forecast, and planned scope
- Onsite support for managed services of Core network for Voice and Data Core, IN networks
- Network upgrades on latest versions to ensure latest features and capacities are being supported
- Weekly review with Customer on network performance and requirements along with supported projections
- Monitors, controls and reports KPIs defined in customer contract
- Ensures data in all project-related tools and repositories is kept up-to-date and with high quality
- Working in close coordination with peer teams (RAN, Transmission etc.) to ensure network is in healthy state
- Actively applies appropriate best practices and lessons learnt
- Preparation of Bill of quantities using tools like Verdi and ECP for Mobile Core networks
- Expertise in Mobile Technology (GSM/WCDMA/LTE/IMS) in Design & Planning, Pre-Sales (Product Management), Technical Support and Operations
- Holding internal quality meetings as necessary to address specific issues and implement improvement with updated process/documentation
- Performance monitoring of network by fetching huge data from Business Intelligence tool and convert it into presentable format & dashboard to share with Customer for network trending or new business requirements
- Support to customer for Strategy & Operational planning at short-term, mid-term & long-term.
- Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms
Network Performance Engineer
Bharti Airtel; Ericsson Global Services Limited
, India
01.2012 - 08.2017
- Have overall responsibility and accountability for on-time delivery of managed services and managed capacity Network dimensioning based on traffic trends and patterns using tools like CANDI etc
- HLD/DLD update for network changes in Circuit switching and packet switching networks
- Preparation of Bill of quantities using tools like Verdi and ECP for Mobile Core networks
- Expertise in Mobile Technology (GSM/WCDMA/LTE/IMS) in Design & Planning, Pre-Sales (Product Management), Technical Support and Operations
- Manage processes and relationships with senior customer representatives, vendors, and internal stakeholders
- Performance monitoring of network by fetching huge data from Business Intelligence tool and convert it into presentable format & dashboard to share with Customer for network trending or new business requirements
- Support to customer for Strategy & Operational planning at short-term, mid-term & long-term
- Optimization related activities in Mobile Core (e.g., traffic balancing, load sharing etc.)
- Responsible as first-line interface with new business accounts, in conjunction with Business Development staff, to ensure that technical requirements are fully understood and recorded at early stage
- Presentations to customer (Chief Technical Officer & technical team) and internal senior management for new hardware introduction and new feature/release roll out
- Supporting Project Manager for network roll out with assisting in network change plan and MOP (method of procedure)
- Worked closely with technical manager for new feature and hardware trials in network
- Worked in Build organization for timely delivery to customer for network roll out
- New site lay out, C-module and IE-Select tool update.
Core engineer
Ericsson India Limited
07.2009 - 12.2011
- Worked in in operation & maintenance of Ericsson AXE-10 & AXE-810 MSC/HLR/ BSC platform (Looked after 2 BC ,6 MSC, 3 MSS ,2 GMSC,3 MSC, 1 SGSN and 31 BSCs')
- Defining and changing of all type of MSC related data like B-Number analysis Table, Route parameters, forwarding analysis, charging analysis as & when required
- E1 addition, Interface definition's like ATER and A-Interface
- Routing management which includes route creation, signaling definitions, link creation, traffic initiation and traffic routing
- Supporting work done to field engineers and third parties like BTSOL, Comvivia, Huawei
- Making changes in B-Table and new routes definitions
- B number/pre-B number analysis, protocol analysis on SCCP/MTP3&2 layer and global title (GT) routing
Education
B. Technology - Electronics and Communication
Punjab Technical University
India 08.2005 - 06.2009
Skills
Stronghold on CS/PS network assessment and optimization and problem solvingundefined
Key Qualifications
· Expertise in network design, system back up, roaming configuration, monitoring of CS and PS Network performance and network set up and launch
· Multi-tasking, time management, prioritizing and job rotation.
· Service delivery management for multiple domains (Core, Packet Core, BSS & Transmission).
·Experience in design documentation acceptance testing, bills of materials, installation and commissioning documents, and detailed upgrade procedures for variety of BSS, Core, and IP nodes.
· Operations management by ensuring 24X7 fault management and service continuity
· Ericsson 5G Core, Ericsson Cloud and IMS certified.
Accomplishments
- 6 months internship at Ericsson Switch (Bharti Airtel) Jammu
- Operation and maintenance of Ericsson AXE and CPP platform
- CISCO Packet Core Training
- Huawei GMSC/DRA IP Networking
- LTE operation and maintenance
- 5G CORE, EPC, IMS, IP (Ericsson Certification)
- Previously JNCIS certified.
Additional Information
- Other Details Visa: , Permanent Australian Resident visa (189 Visa)
Timeline
Network performance Lead
Bharti Airtel Network, Ericsson Global Services Limited
04.2020 - Current
Delivery Manager
Bharti Airtel Network; Ericsson Global Services Limited, Ericsson Global Services Limited
09.2017 - 03.2020
Network Performance Engineer
Bharti Airtel; Ericsson Global Services Limited
01.2012 - 08.2017
Core engineer
Ericsson India Limited
07.2009 - 12.2011
B. Technology - Electronics and Communication
Punjab Technical University
08.2005 - 06.2009
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