Tarundeep Singh
Telecommunication Engineer
Wakerley,QLD
Summary
Experienced telecommunication professional with strong troubleshooting, design & planning, network performance management and Project Engineer experience.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Network performance Lead
Bharti Airtel Network, Ericsson Global Services Limited
, India
04.2020 - Current
- Performing daily network performance reports and providing subsequent suggestions/proposals for improvement in KPIs.
- Verified VoLTE telephony voice services, CSFB (Circuit-Switch Fallback) and SRVCC (Single Radio Voice Call Continuity), Handover Scenarios in different RAN environments
- Improve Network KPIs (Call drop rate, Network availability, call success rate, Access fail, Traffic congestion, Good quality speech) by reducing hardware issues and network outages
- Involved in IMS core resolution and isolation to elements such as P-CSCF, I-CSCF, S-CSCF, MGCF and BGCF and TAS/AS
- Resolving problems through individual analysis of UE, eNodeB and EPC elements like MME, S-GW, P-GW, PCEF, PCRF, HSS
- Worked in validation call flow testing traversing RAN/LTE/EPC and IMS Core x-CSC functions, SIP
- Diameter referenced interfaces
- Manage processes and relationships with senior customer representatives, vendors, and internal stakeholders
- Working in close coordination with peer teams (RAN, Transmission etc.) to ensure network is in healthy state
- Overall responsibility for Packet Core related vendor analysis of new products, services and software
- Responsible for day-to-day management of packet core systems
- Responsible for management and maintenance of correct design and planning procedures and processes
- Responsible for provision of capacity forecast
- Execute policy compliance checks on all Core Services systems and solutions
- Maintain very high systems availability in Packet Core Network domain
- Timely deployment software patches and releases to all Core Data Systems
- Assisted with technical support activities assessment of client needs, and preparation of product specifications for development and installation of core and packet core nodes
- Act as SPOC for Packet Core network
- Engineer solutions for enterprise and consumer business units
- Provide weekly reports and recommendations to management
- Deployed radio BTS, IP networks, Core and Packet core nodes
- Main role included technical analysis based on KPI trends of several reports
- Optimization related activities in Mobile Core (e.g., traffic balancing, load sharing etc.)
- Manage Vendors, internal and external stakeholders
- Disaster recovery planning & reporting, change operation execution, Spare parts management / update
- Support customer to do network security audit / fix vulnerabilities, Policy compliance / Adhoc requests
- Capacity management and reporting in case of possible breach in capacity
- Complaint handling (Customer, CC, Roaming and internal escalations), Hardware utilization report
- Identify root cause of Priority 1 and Priority 2 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA)
- Integration configuration (new links with other nodes, 3rd party, Et, New APN/Static IP configure, Package creation as per commercial.
Delivery Manager
Bharti Airtel Network; Ericsson Global Services Limited, Ericsson Global Services Limited
, India
09.2017 - 03.2020
- Handling 24X7 Incident management for Core & IN domains and maintaining key KPIs for network systems like network availability, P1 & P2 emergency situations incurring revenue and service impacts, system Up time, MTTR etc
- Organizing Change requests (CR) for Core & IN domains along with validating MOP, CLI, preparation of recovery plans, team alignments and subsequently handshake with Customer
- Driving Special Projects for network modernization, new node integrations and deployments
- (EOS/EOL nodes removal from network, Nokia NT HLR swap, Oracle STP swap, WCDMA shutdown etc.)
- Managed customer relationship during delivery and serves as primary interface towards customer in all activities-related to own scope of contract, including customer complaints, corrective actions, and changing requirements
- Occupational Health & Safety (OHS) management and execution
- Monitors and controls that project is delivered within approved budget, profitability forecast, and planned scope
- Onsite support for managed services of Core network for Voice and Data Core, IN networks
- Network upgrades on latest versions to ensure latest features and capacities are being supported
- Weekly review with Customer on network performance and requirements along with supported projections
- Monitors, controls and reports KPIs defined in customer contract
- Ensures data in all project-related tools and repositories is kept up-to-date and with high quality
- Working in close coordination with peer teams (RAN, Transmission etc.) to ensure network is in healthy state
- Actively applies appropriate best practices and lessons learnt
- Preparation of Bill of quantities using tools like Verdi and ECP for Mobile Core networks
- Expertise in Mobile Technology (GSM/WCDMA/LTE/IMS) in Design & Planning, Pre-Sales (Product Management), Technical Support and Operations
- Holding internal quality meetings as necessary to address specific issues and implement improvement with updated process/documentation
- Performance monitoring of network by fetching huge data from Business Intelligence tool and convert it into presentable format & dashboard to share with Customer for network trending or new business requirements
- Support to customer for Strategy & Operational planning at short-term, mid-term & long-term.
- Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms
Network Performance Engineer
Bharti Airtel; Ericsson Global Services Limited
, India
01.2012 - 08.2017
- Have overall responsibility and accountability for on-time delivery of managed services and managed capacity Network dimensioning based on traffic trends and patterns using tools like CANDI etc
- HLD/DLD update for network changes in Circuit switching and packet switching networks
- Preparation of Bill of quantities using tools like Verdi and ECP for Mobile Core networks
- Expertise in Mobile Technology (GSM/WCDMA/LTE/IMS) in Design & Planning, Pre-Sales (Product Management), Technical Support and Operations
- Manage processes and relationships with senior customer representatives, vendors, and internal stakeholders
- Performance monitoring of network by fetching huge data from Business Intelligence tool and convert it into presentable format & dashboard to share with Customer for network trending or new business requirements
- Support to customer for Strategy & Operational planning at short-term, mid-term & long-term
- Optimization related activities in Mobile Core (e.g., traffic balancing, load sharing etc.)
- Responsible as first-line interface with new business accounts, in conjunction with Business Development staff, to ensure that technical requirements are fully understood and recorded at early stage
- Presentations to customer (Chief Technical Officer & technical team) and internal senior management for new hardware introduction and new feature/release roll out
- Supporting Project Manager for network roll out with assisting in network change plan and MOP (method of procedure)
- Worked closely with technical manager for new feature and hardware trials in network
- Worked in Build organization for timely delivery to customer for network roll out
- New site lay out, C-module and IE-Select tool update.
Core engineer
Ericsson India Limited
07.2009 - 12.2011
- Worked in in operation & maintenance of Ericsson AXE-10 & AXE-810 MSC/HLR/ BSC platform (Looked after 2 BC ,6 MSC, 3 MSS ,2 GMSC,3 MSC, 1 SGSN and 31 BSCs')
- Defining and changing of all type of MSC related data like B-Number analysis Table, Route parameters, forwarding analysis, charging analysis as & when required
- E1 addition, Interface definition's like ATER and A-Interface
- Routing management which includes route creation, signaling definitions, link creation, traffic initiation and traffic routing
- Supporting work done to field engineers and third parties like BTSOL, Comvivia, Huawei
- Making changes in B-Table and new routes definitions
- B number/pre-B number analysis, protocol analysis on SCCP/MTP3&2 layer and global title (GT) routing
Education
B. Technology - Electronics and Communication
Punjab Technical University
India 08.2005 - 06.2009
Skills
Stronghold on CS/PS network assessment and optimization and problem solvingHands on experience for PS Core :CISCO/Ericsson: SGSN/GGSN/MME/EPCHands on experience for CS core: Ericsson/Huawei ( MSC,HLR,GMSC,DRA,STP)Solid Network planning and Design experienceExperience in acceptance testing custom system designs creation based on client technical requirementsInvolvement in preparation of product specifications for development and installation based on client needs with focus on system and installation documentsApplies Global best practices work instructions/processes/tools ensuring high quality and timely deliveriesMicrosoft Office Suite, Excel, Visio, PowerPoint and SharePointWorking knowledge of analog/digital two-way radio and telephony, Layer 2/3 TCP/IP networkingGood working knowledge of Windows operating systems such as XP, 7, 10, with basic knowledge of Linux OSDriver's License availableNational Police Verified
Key Qualifications
· Expertise in network design, system back up, roaming configuration, monitoring of CS and PS Network performance and network set up and launch
· Multi-tasking, time management, prioritizing and job rotation.
· Service delivery management for multiple domains (Core, Packet Core, BSS & Transmission).
·Experience in design documentation acceptance testing, bills of materials, installation and commissioning documents, and detailed upgrade procedures for variety of BSS, Core, and IP nodes.
· Operations management by ensuring 24X7 fault management and service continuity
· Ericsson 5G Core, Ericsson Cloud and IMS certified.
Accomplishments
- 6 months internship at Ericsson Switch (Bharti Airtel) Jammu
- Operation and maintenance of Ericsson AXE and CPP platform
- CISCO Packet Core Training
- Huawei GMSC/DRA IP Networking
- LTE operation and maintenance
- 5G CORE, EPC, IMS, IP (Ericsson Certification)
- Previously JNCIS certified.
Additional Information
- Other Details Visa: , Permanent Australian Resident visa (189 Visa)
Timeline
Network performance Lead
Bharti Airtel Network, Ericsson Global Services Limited
04.2020 - Current
Delivery Manager
Bharti Airtel Network; Ericsson Global Services Limited, Ericsson Global Services Limited
09.2017 - 03.2020
Network Performance Engineer
Bharti Airtel; Ericsson Global Services Limited
01.2012 - 08.2017
Core engineer
Ericsson India Limited
07.2009 - 12.2011
B. Technology - Electronics and Communication
Punjab Technical University
08.2005 - 06.2009