Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Tarun Kumar Anne

Customer Service Support
Hyderabad,Telangana

Summary

Highly organized Client Service Representative possesses strong communication, problem-solving, and multitasking skills. Skilled in building strong relationships with clients and providing quality service. Knowledgeable and dedicated customer service professional with extensive experience in IT industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

2
2
years of professional experience
4
4
Languages

Work History

Client Service Representative

Kalpra Tech / Byte Link Systems - USA
02.2023 - 12.2023
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Coordinated with operations staff to resolve service problems and boost client satisfaction.
  • Participated in regular meetings with management to discuss performance goals, strategies for improvement, and ongoing challenges faced by the team.
  • Reduced wait times for clients by implementing efficient scheduling practices within the team.
  • Responded to customer calls and emails to answer questions about products and services.
  • Utilized active listening skills to identify customer needs and provide appropriate solutions.

Customer Support Consultant

Hrh Next
06.2022 - 10.2022
  • Responded to customer inquiries and provided technical assistance over phone and in person.
  • Contributed to a positive work environment by actively engaging with peers, sharing best practices, and collaborating effectively in both individual and team settings.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Maintained a high level of professionalism when handling sensitive information or addressing escalated concerns from customers.

Education

Telangana Open School Society
Hyderabad, India

Skills

Process Improvement

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Interests

I would like to explore my activeness into work mode

Timeline

Client Service Representative

Kalpra Tech / Byte Link Systems - USA
02.2023 - 12.2023

Customer Support Consultant

Hrh Next
06.2022 - 10.2022

Telangana Open School Society
Tarun Kumar Anne Customer Service Support