TARUNRAM THANGAMANI
Chennai
Summary
Dynamic professional with extensive experience in fraud detection and account management at Walmart Global Technology. Proven track record in enhancing client retention through effective communication and proactive support. Skilled in transaction monitoring and compliance procedures, consistently delivering results while fostering strong client relationships. Passionate about driving operational excellence and ensuring customer satisfaction.
Overview
11
11
years of professional experience
Work History
Senior Resolution coordinator -Fraud Ops (Account Review and Chargebacks)
Walmart Global Technology
Chennai
12.2023 - 09.2025
Detecting fraudulent customers through account reviews and transaction monitoring
Account Manager (On boarded Clients)
GNB tech software solutions
Chennai
11.2022 - 04.2023
- Assisted onboarded clients with software queries and updates.
- Facilitated client retention through proactive support and engagement.
Customer support associate
Amazon India
Coimbatore
02.2022 - 11.2022
Facilitating customer support by addressing inquiries and resolving issues
Logistics supervisor- Dispatch
Fliway logistics
Auckland
08.2019 - 08.2021
- Supervised daily logistics operations and coordinated team activities efficiently.
- Managed inventory levels and ensured timely replenishment of stock.
- Monitored transportation schedules and optimized route planning for deliveries.
MAINTENANCE SUPERVISOR
PAVAN CONSULTANCY
Tirunelveli
07.2018 - 02.2019
- Supervised daily maintenance activities to ensure operational efficiency across facilities.
- Coordinated repair schedules and assigned tasks to maintenance staff effectively.
- Inspected equipment and systems regularly to identify potential issues and improvements.
WORK SUPERVISOR- MAINTENANCE
GREEN PEARL BUILDERS
Tirunelveli
06.2014 - 06.2015
- Supervised daily operations to ensure project timelines were met efficiently.
- Managed inventory levels and ordered materials to support ongoing projects.
Education
B. Tech - Mechanical Engineering
Sri Krishna college of Engineering and Technology
Coimbatore, Tamil Nadu, India01.2018
Diploma in Mechanical Engineering -
FRANCIS XAVIER POLYTECHNIC COLLEGE
Tirunelveli, Tamil Nadu, India01.2014
X -Standard -
The Indian School
Kingdom of Bahrain01.2010
Skills
- Fraud detection
- Transaction monitoring
- Account management
- Customer retention
- Compliance procedures
- Client relationship management
- De-escalation techniques
- Communication proficiency
- Time management
Test Scores
6.5, 6.5, 7.0, 6.0, 6.5, Special Course in Math's, H, KUMON, International center at Kingdom of Bahrain
Personal Information
- Passport Number: R6326620
- Date of Birth: 04/07/95
Timeline
Senior Resolution coordinator -Fraud Ops (Account Review and Chargebacks)
Walmart Global Technology
12.2023 - 09.2025
Account Manager (On boarded Clients)
GNB tech software solutions
11.2022 - 04.2023
Customer support associate
Amazon India
02.2022 - 11.2022
Logistics supervisor- Dispatch
Fliway logistics
08.2019 - 08.2021
MAINTENANCE SUPERVISOR
PAVAN CONSULTANCY
07.2018 - 02.2019
WORK SUPERVISOR- MAINTENANCE
GREEN PEARL BUILDERS
06.2014 - 06.2015
B. Tech - Mechanical Engineering
Sri Krishna college of Engineering and Technology
Diploma in Mechanical Engineering -
FRANCIS XAVIER POLYTECHNIC COLLEGE
X -Standard -
The Indian School