Summary
Overview
Work History
Education
Skills
Test Scores
Personal Information
Timeline
Generic
TARUNRAM THANGAMANI

TARUNRAM THANGAMANI

Chennai

Summary

Dynamic professional with extensive experience in fraud detection and account management at Walmart Global Technology. Proven track record in enhancing client retention through effective communication and proactive support. Skilled in transaction monitoring and compliance procedures, consistently delivering results while fostering strong client relationships. Passionate about driving operational excellence and ensuring customer satisfaction.

Overview

11
11
years of professional experience

Work History

Senior Resolution coordinator -Fraud Ops (Account Review and Chargebacks)

Walmart Global Technology
Chennai
12.2023 - 09.2025

Detecting fraudulent customers through account reviews and transaction monitoring

Account Manager (On boarded Clients)

GNB tech software solutions
Chennai
11.2022 - 04.2023
  • Assisted onboarded clients with software queries and updates.
  • Facilitated client retention through proactive support and engagement.

Customer support associate

Amazon India
Coimbatore
02.2022 - 11.2022

Facilitating customer support by addressing inquiries and resolving issues

Logistics supervisor- Dispatch

Fliway logistics
Auckland
08.2019 - 08.2021
  • Supervised daily logistics operations and coordinated team activities efficiently.
  • Managed inventory levels and ensured timely replenishment of stock.
  • Monitored transportation schedules and optimized route planning for deliveries.

MAINTENANCE SUPERVISOR

PAVAN CONSULTANCY
Tirunelveli
07.2018 - 02.2019
  • Supervised daily maintenance activities to ensure operational efficiency across facilities.
  • Coordinated repair schedules and assigned tasks to maintenance staff effectively.
  • Inspected equipment and systems regularly to identify potential issues and improvements.

WORK SUPERVISOR- MAINTENANCE

GREEN PEARL BUILDERS
Tirunelveli
06.2014 - 06.2015
  • Supervised daily operations to ensure project timelines were met efficiently.
  • Managed inventory levels and ordered materials to support ongoing projects.

Education

B. Tech - Mechanical Engineering

Sri Krishna college of Engineering and Technology
Coimbatore, Tamil Nadu, India
01.2018

Diploma in Mechanical Engineering -

FRANCIS XAVIER POLYTECHNIC COLLEGE
Tirunelveli, Tamil Nadu, India
01.2014

X -Standard -

The Indian School
Kingdom of Bahrain
01.2010

Skills

  • Fraud detection
  • Transaction monitoring
  • Account management
  • Customer retention
  • Compliance procedures
  • Client relationship management
  • De-escalation techniques
  • Communication proficiency
  • Time management

Test Scores

6.5, 6.5, 7.0, 6.0, 6.5, Special Course in Math's, H, KUMON, International center at Kingdom of Bahrain

Personal Information

  • Passport Number: R6326620
  • Date of Birth: 04/07/95

Timeline

Senior Resolution coordinator -Fraud Ops (Account Review and Chargebacks)

Walmart Global Technology
12.2023 - 09.2025

Account Manager (On boarded Clients)

GNB tech software solutions
11.2022 - 04.2023

Customer support associate

Amazon India
02.2022 - 11.2022

Logistics supervisor- Dispatch

Fliway logistics
08.2019 - 08.2021

MAINTENANCE SUPERVISOR

PAVAN CONSULTANCY
07.2018 - 02.2019

WORK SUPERVISOR- MAINTENANCE

GREEN PEARL BUILDERS
06.2014 - 06.2015

B. Tech - Mechanical Engineering

Sri Krishna college of Engineering and Technology

Diploma in Mechanical Engineering -

FRANCIS XAVIER POLYTECHNIC COLLEGE

X -Standard -

The Indian School
TARUNRAM THANGAMANI