TARUN TAK

• Supporting end to end telecom solution (product and service) for Railway customer globally.
• Collaborating with teams for preparing solutions and support pre-sales activities and providing technical support.
• Part of Enterprise WAN Rail Pre Sales team supporting enterprise customer with customized solutions for GSM-R, Train to Ground (T2G) using Nokia 4G/5G, FRMCS.
• Offering segment specific solutions for Railway customers using Nokia and 3rd party products.

• Assisted market teams with pre-sales activities across various global markets.
• Provided technical support to service solution managers during sales cycles to meet business goals.
• Helped the enterprise sales team in delivering tailored solutions for private 5G segments using Nokia and third-party products.
• Designed project specification compliance sheets and service solutions for RFPs and RFQs for CSP and enterprise customers.
• Created project schedules, resource plans, and risk logs for RFPs.
• Collaborated with product managers for solution development based on project scope.
• Consolidated inputs to prepare comprehensive service solution proposals.
• Facilitated solution sign-off from delivery teams to address potential gaps in proposed solutions.
• Supported services solutions as a subject matter expert during the pre-bid phase.
• Reported regularly on project data and kept leadership informed of progress.
• Arranged upgrades to hardware and software to maintain technological capabilities.
• Planned efficient use of resources to control expenditures.
• Identified, addressed and either resolved or escalated project issues.
• Defined scopes, managed resources and oversaw schedules in line with stakeholder and project owner specifications.
• Oversaw on-site and off-site teams professionals working on diverse IT projects.
• Outlined and implemented plans to meet operational targets.
• Established operational priorities to guide department activities.
• Negotiated with vendors to secure cost-effective resources, optimising budget allocation without compromising on quality.

• Leading a team of SME’s from multiple domains for end to end Problem management for MS countries (KE, ZM, UG, MG) in Bharti Africa region.
• Accountable for delivering quality RCA for emergency and critical incidents in network and Implementation of recommendations based on RCA to avoid reoccurrence of similar issues in network.
• Driving continuous improvement in network by proactive analysis which includes audits on HW, SW, configuration, repeated alarms in nodes etc.
• Driving governance between region team and GDC team for effective operations and maintaining synergy between cross functional teams.
• Analyzing and reviewing MS KPI’s and taking corrective actions.

• Business transition for managed services from local delivery model within Rwanda to remote delivery model from GDC India delivering substantial savings to end customer in terms of opex cost.
• Led the transition starting from scratch, setting up remote connectivity, ramping and training resources in GDC India, handover from Nokia regional team counterparts and delivering 24X7 support based on the agreed SLA with the customer.
• Managing FM/CM/PM for all Network Element from GDC.
• Led the planning and implementation of company projects including participation in design and testing phases.
• Overseeing the performance and ensuring efficiency of GDC.
• Accountable for ensuring effective quality control processes are in place to monitor GNOC deliverables.
• Analyzing & reviewing TT reports against SLA/OLA.
• Performing local and long-distance network analyses to ensure cost savings & network optimization.

• Looked after new / on-going operations for SI projects (System Integration) covering Middle East and Africa (MEA) region customers.
• Administered vast service portfolio for SI with 6 major sub streams such as OSS, SDM, CEM, VIPT, SDF / TAS and IP Security; identified needs of enhancements to project and updated process accordingly.
• Reviewed work of vendors and ensured timely delivery of materials and resources.
• Functioned as Governance SPOC of for all on-going projects in MEA / SPOC - MEA regions teams for getting pre-sales support for project requirement; deftly aligned resources from respective stream to support the new project.
• Controlled adherence to project WLA & KPI’s such as cost, schedule & milestone adherence.
• Created business case and WLA’s for all new projects; ensured business case compliance in terms of cost, timeline and scope for the projects being supported by GDC India.

• Monitored wide gamut of tasks involved in Performance Management with key focus on network performance KPI reporting and performance analysis for 6 telecom circles of Tata Docomo GSM and UMTS (2G & 3G) network.
• Involved in fault diagnosis; identified the faults using online monitoring of critical KPIs.
• Managed a team of 25 engineers as a Line Manager; managed Competence Evaluation, Competence Development Plan Implementation and ACP Review of team members.
• Established KPIs /threshold/formulae; ensured data collection schedules & data post processing; also finalized Report Templates for Management, Planning, Acceptance and Regulatory Requirements.
• Looked after analysis & optimization of NSS, BSS counters and KPI’s of NE to ensure good quality of service; used Nokia Cell Doctor Report Analyzer and Nokia Report Builder Tool.
• Global Network Solution Center

Took care of all configuration changes related activities remotely from GNOC for 6 telecom circles of Tata Docomo GSM and UMTS (2G and 3G) network

Managed SW upgrades of Nokia BSC/BTS, license and PR file implementation.

Instituted CRF for various parameter changes in live network

· Coordinate the activities related to Operation and Maintenance and Project Rollout in Bihar circle.

· Provide support to field engineers for BSS-related issues. Troubleshoot & support for OMC-R upgrades during maintenance window.

· Monitoring QOS and taking measures to improve the QOS. Traffic load monitoring and taking corrective measures for effective network utilization.

· Monitor status of all BSS Network Elements, Hardware verification and performance monitoring.

· Creation & Integration of Alcatel Network Element BTS, BSC & TRAU within OMC-R.

· Co-ordinate with field engineers for BTS integration and resolution of BSS issues.

· Supervise and perform commissioning of Alcatel BSC, TC, MFS.

· Implement frequency plan with radio engineering team inputs.

· Suggestion plans for capacity up gradation of BSC, BTS after analyzing statistical traffic reports for Congestion, SDCCH/TCH congestions, Traffic Balancing - congestion relief etc.

· Migration of BSC from one MSC to another.

Migration of BTS from one BSC to another.

• Controlled operations & maintenance and project rollout activities in Lucknow cluster; integrated & commissioned Siemens BSC, BTS (BS240XL, BS288, BS241), Nokia Ultrasite BTS & Nokia Flexi Hoppers and Siemens SRAL-XD Microwave Transmission Equipment.
• Integrated & Commissioned of NEC Microwave Back Bone.
• Carried out Acceptance Test of BSC, TRAU, BTS from sub-vendors.