Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tashirane Carlisle-Dance

Fort Wayne

Summary

Detail-oriented front desk receptionist with expertise in patient scheduling and HIPAA compliance. Proficient in medical terminology and communication, ensuring efficient appointment management and exceptional patient care.

Overview

8
8
years of professional experience

Work History

Front Desk Receptionist

Allen County Cardiology
Fort Wayne
07.2025 - 01.2026
  • Greeted patients and visitors with a friendly and professional demeanor.
  • Managed phone calls, directing inquiries to appropriate staff members.
  • Scheduled appointments efficiently, optimizing daily office operations.
  • Maintained patient records with attention to confidentiality and accuracy.
  • Assisted in processing insurance information for patient billing.
  • Provided information about services and procedures to new patients.
  • Ensured reception area was organized and welcoming at all times.

CNA

Lincolnshire Place
Fort Wayne
01.2024 - 04.2024
  • Patient Monitoring/Charting
  • Daily ADLS w/ patients
  • Vital Signs
  • Medical Terminology
  • Dementia Care

CNA

Rosewood Nursing Staffing
Marion
09.2021 - 04.2023
  • Patient Daily ADLs
  • Feeding Patients
  • Vital Signs/ Charting
  • Answering Phones

CNA

Niche Medical Staffing
Fort Wayne
03.2019 - 10.2021
  • Patient ADLs
  • Feeding Patients
  • Vital Signs/ Charting
  • Medical Terminology

CNA

Byron Health Center
Fort Wayne
06.2018 - 10.2019
  • Assisted residents with daily living activities and personal hygiene.
  • Monitored patients' vital signs and reported any changes to nursing staff.
  • Documented patient care activities accurately in electronic health records.
  • Responded promptly to resident requests, ensuring comfort and safety at all times.

Customer Service Representative

Teleperformance
Fort Wayne
05.2018 - 08.2018
  • Resolved customer issues efficiently while maintaining a positive attitude.
  • Provided product information and guided customers in decision-making.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Education

High School Diploma -

Northrop High School
Fort Wayne, IN
06-2015

Surgical Technologist -

Ivy Tech Community College of Indiana
Fort Wayne, IN

Skills

  • Patient scheduling
  • Insurance processing
  • Vital signs monitoring
  • Medical terminology
  • Communication skills
  • Attention to detail
  • Hospitality best practices
  • Phone etiquette
  • Skilled in [software]
  • Dementia care
  • Lifting and transferring
  • HIPAA compliance
  • Critical thinking
  • Physical stamina
  • Patient care

Timeline

Front Desk Receptionist

Allen County Cardiology
07.2025 - 01.2026

CNA

Lincolnshire Place
01.2024 - 04.2024

CNA

Rosewood Nursing Staffing
09.2021 - 04.2023

CNA

Niche Medical Staffing
03.2019 - 10.2021

CNA

Byron Health Center
06.2018 - 10.2019

Customer Service Representative

Teleperformance
05.2018 - 08.2018

High School Diploma -

Northrop High School

Surgical Technologist -

Ivy Tech Community College of Indiana
Tashirane Carlisle-Dance