Experienced with driving HR initiatives that align with business goals. Utilizes strong problem-solving skills to address employee concerns and improve organizational culture. Track record of implementing successful talent acquisition and development strategies in dynamic start-ups for more than a decade.
Overview
22
22
years of professional experience
10
10
years of post-secondary education
Work History
HR Business Partner
Myelin Foundry Pvt Limited
10.2024 - Current
Partner with department heads and leadership to understand business objectives and align HR strategies accordingly.
Provide strategic guidance and hands-on support across core HR functions including workforce planning, talent management, organizational design, and employee relations.
Drive performance management processes to foster a culture of continuous feedback and high performance.
Champion employee engagement initiatives and action planning to enhance team morale and productivity.
Support leadership development, succession planning, and capability building across teams.
Analyse HR metrics to identify trends, provide insights, and recommend solutions for improvement.
Ensure compliance with labour laws, internal policies, and regulatory requirements
Senior HR Manager
Technomax Middle East Engg, LLC
03.2021 - 02.2024
Led and managed the HR functions across all branch offices
Conducted mass recruitment drives and achieved the resource planning target across various levels, including junior, mid, and senior management positions.
Devise staffing & human resources practices that allowed the organization to achieve improved retention rates by 12%
Provided guidance on employee relations and matters of corrective actions that reduced the employee turnover rates by 8%
Analyze HR metrics and trends to develop solutions, programs, and policies
Served as a consultant on various projects related to organizational design and restructuring efforts
Experienced in developing and implementing workforce strategies, leading transformation initiatives, and managing stakeholder relationships
Skilled in supporting HR budgets for resourcing and training, ensuring the effective allocation of resources to meet organizational needs
Designed business specific performance management system to track employee performance
Managed employee relations issues such as grievances, disciplinary matters, attendance management and conflict resolution
Provided guidance to business leaders on best practices related to managing team dynamics and resolving disputes between employees
Implemented Diversity initiatives that increased representation and supported the growth of employees from marginalized communities by creating an inclusive workplace environment
Successfully achieved the localization target given by the Ministry of Labour, UAE within the stipulated time and rewarded as Emirates Labour Market Award, 2023
Manager, HR
Epsyclinic HealthCare Pvt Limited
06.2017 - 02.2021
Managed the overall HR processes, SOPs and created different HR policies across the organisation
Led all trainings, and employee relation activities virtually as the team members are located across geographies
Created monthly reports for senior management summarizing operational performance metrics of the counselors
Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency
Created new compensation structure that improved employee morale and boosted performance
Cross-trained existing employees to maximize team agility and performance
Conducted regular meetings with staff to discuss progress and identify areas of improvement
Developed annual goals for each department based on market trends and competitor analysis
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments
Developed and implemented strategies to increase customer satisfaction and loyalty
Created new compensation structure that improved employee morale and boosted performance
Redesigned and worked on the employee handbook
Ensured compliance with all applicable laws, regulations, industry standards
Maintained up-to-date records of employee attendance, payroll information, vacation requests
Established processes to ensure efficient workflow throughout the organization
Provided leadership during times of organizational change or crisis situations
Resolved conflicts between employees by providing guidance on company policies and procedures
Learning & Development Coordinator
IBM India Pvt Limited
08.2007 - 05.2010
Scheduled, organized, and coordinated training sessions, workshops, and seminars
Assisted in designing and developing training programs, materials, and resources
Coordinated with business unit heads to identify the specific training needs of every BUs
Managed all logistics related to training activities, including venue booking, equipment setup, and material preparation
Communicated training schedules and details to participants and stakeholders
Liaised with external training providers and vendors to ensure the delivery of high-quality training services
Provided administrative support to the Learning & Development team, including handling inquiries and resolving issues related to training
Handled all the Diversity Programs Globally for the Management Development Pillar of IBM across different location in India and abroad
Was responsible for the creation of Monthly, quarterly and half yearly training reports
Identified opportunities for improving training processes and programs, ensuring they meet the evolving needs of the organization
Senior Process Associate
Cross Domain Solutions Pvt Limited
10.2005 - 06.2007
Customer Service Executive
ICICI One Source Pvt Limited
03.2003 - 09.2005
Education
MBA - Human Resources Management
NMIMS
Mumbai, Bengaluru
Bachelor of Science -
Central University - Tripura
04.2001 -
PG Diploma - Child Rights & Awareness
Central University - Tezpur
PG Diploma - Service Industry Management
ITFT
Skills
Recruitment & Talent Management
Organizational Development
Workforce Planning
Succession Planning
Employee Relations/Engagement
Benefits Administration
Compliance & Regulations
Payroll Management
LMS
HRIS
SAP
HR analytics
Accomplishments
Recognized by Ministry of Labour (MOHRE) - UAE for achieving the Emiratization/Localization Target and the organization is awarded by Emirates Labour Market Award, 2023.
Received IBM Bravo Award for achieving 100% target audience in the events organized for International Women's' Day Celebration. Organized 16 events on the same day in multiple locations building wise.
Best Performer Process Associate of the Quarter (Twice) - Cross Domain.
Best Rookie in Customer Service - ICICI One Source Pvt Limited.