TASIF ANJUM
MUSCAT
Summary
Equipped with strong problem solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
16
16
years of professional experience
Work History
Ticketing Counter Supervisor
Al Mulhim Travel
12.2014 - 02.2025
- Supervised daily ticketing operations and staff performance in a high volume travel agency.
- Managed customer inquiries and resolved ticketing issues promptly and effectively.
- Developed training materials for staff on using reservation software tools effectively.
- Developed promotional offers for customers who make their bookings through the website or mobile app.
- Trained new staff on the company's ticketing reservation system.
- Self motivated with a strong sense of personal responsibility.
Ticketing Officer
Jakti Travel
01.2009 - 11.2014
- Coordinated travel arrangements for clients using advanced booking systems.
- Provided expert advice on destinations and travel packages to enhance client experiences.
- Managed client inquiries and resolved issues promptly through effective communication.
- Conducted follow-ups with clients post travel to gather feedback and improve services.
Education
International Air Transport Association IITC Nariman Point Mumbai
05.2010
B.com - Commerce
Anjuman College Bhatkal (Dharwad University)
03.2004
Skills
- Travel coordination
- Booking systems: - Sabre, Amadeus, Galileo
- Destination expertise
- Vendor collaboration
- Itinerary management
- Staff training
- Problem solving
- Communication skills
- Documentation preparation
- Travel documentation
Languages
English
Hindi
Arabic
KANNADA
Urdu
Timeline
Ticketing Counter Supervisor
Al Mulhim Travel
12.2014 - 02.2025
Ticketing Officer
Jakti Travel
01.2009 - 11.2014
B.com - Commerce
Anjuman College Bhatkal (Dharwad University)
International Air Transport Association IITC Nariman Point Mumbai