Summary
Overview
Work History
Education
Skills
Timeline
Generic

TATA SRINIVASU

MARKETING PROFESSIONAL
JAMSHEDPUR

Summary

Goal-oriented manager with distinguished experience in Insurance industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Performance-oriented Sales Leader offering exceptional record of achievement over 17-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

21
21
years of professional experience
2
2
years of post-secondary education
1
1
Language

Work History

Area Manager

ICICI PRUDENTIAL LIFE INSURANCE CO LTD
04.2006 - 12.2023
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Developed comprehensive training programs that equipped employees with the skills necessary for success in their roles.
  • Implemented cost-saving measures that resulted in significant financial savings for the company without sacrificing quality or service.
  • Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
  • Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
  • Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
  • Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Established clear objectives for each project, setting expectations and assigning appropriate resources as needed.
  • Increased team productivity by streamlining processes and implementing more efficient systems.
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
  • Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Increased overall sales through capitalizing on new potential opportunities and developing and maintaining partnerships with new companies and shareholders.
  • Developed and implemented strategies to improve customer service and increase sales.
  • Transformed underperforming teams into productive, profitable teams.
  • Drove revenues and team morale by developing and deploying sales contests.
  • Dedicated to expanding client bases by building lasting relationships.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Modeled best practices for sales and customer service.
  • Built positive and productive relationships with store and field leadership.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Implemented systems and procedures to increase sales.
  • Organized promotional events and interacted with community to increase sales volume.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Built relationships with customers and community to establish long-term business growth.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Exceeded sales forecast figures by100% regularly through superior customer care
  • Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes
  • Collaborated with sales teams to create effective strategies that drove revenue growth consistently over time
  • Oversaw inventory management, reducing costs through accurate forecasting and strategic purchasing decisions
  • Analyzed market trends to inform decision-making processes regarding product offerings and pricing strategies
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies
  • Communicated product quality and market comparisons by creating sales presentations
  • Drove sales by developing multi-million dollar contract sales
  • Facilitated business by implementing practical networking techniques
  • Negotiated contracts with vendors to secure favorable terms that benefited both parties involved
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth
  • Developed comprehensive training programs that equipped employees with the skills necessary for success in their roles
  • Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness
  • Implemented cost-saving measures that resulted in significant financial savings for the company without sacrificing quality or service
  • Established clear objectives for each project, setting expectations and assigning appropriate resources as needed
  • Increased team productivity by streamlining processes and implementing more efficient systems
  • Optimized staffing levels by closely monitoring workload demands and adjusting schedules accordingly
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment
  • Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects
  • Mentored junior staff members, providing guidance on best practices and professional development opportunities
  • Developed strong relationships with clients, leading to increased customer satisfaction and repeat business
  • Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture
  • Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices
  • Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes
  • Developed sales strategy based on research of consumer buying trends and market conditions
  • Exceeded sales forecast figures by 20% regularly through superior customer care
  • Drove revenues and team morale by developing and deploying sales contests
  • Directed workforce planning, customer retention, and customer service management for multiple locations

Sales Manager

SCA SERVICES PVT LTD DSA OF CITI BANK
KOLKATA
09.2002 - 12.2005
  • I used to look after personal loan. My job was to find out the eligible person who is having requirement of personal loan and follow the required steps to disburse the personal loan.
  • Built long-lasting client relationships through excellent customer service and consistent follow-ups
  • Created compelling presentations that highlighted product features/benefits to potential clients while addressing their pain points directly
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business
  • Built long-lasting client relationships through excellent customer service and consistent followups

Education

Master of Arts - COMMERCE

ANDHRA UNIVERSITY
VISAKHAPATNAM
04.1998 - 07.2000

Skills

Business development and planning

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Timeline

Area Manager

ICICI PRUDENTIAL LIFE INSURANCE CO LTD
04.2006 - 12.2023

Sales Manager

SCA SERVICES PVT LTD DSA OF CITI BANK
09.2002 - 12.2005

Master of Arts - COMMERCE

ANDHRA UNIVERSITY
04.1998 - 07.2000

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