Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Tathagat Bisoyi

Bangalore
Tathagat Bisoyi

Summary

Experienced and customer-focused Business Development professional with a track record of success in high-growth start-up environments. Proven ability to take ownership of revenue deliverables, drive new business opportunities, and foster relationships with internal stakeholders and cross-functional teams. Skilled in building teams from scratch, setting up processes, and adapting to changes for maximum efficiency. A passionate salesman with a strong aptitude for learning new technologies. Seeking a Customer Success, role to leverage my expertise in training, problem-solving, and delivering exceptional customer experiences.

Overview

7
years of professional experience
21
years of post-secondary education

Work History

BYJUS
Bangalore

Assistant General Manager
06.2022 - Current

Job overview

  • Strategically managed Pre-Sales (2SPP), Special Campaigns conversion (5%-10% conversion), and assignment.
  • Created new processes to improve operational efficiencies.
  • Managed staff performance through monitoring and implementing training programs.
  • Developed and managed Inside sales team with a weekly revenue per salesperson (WRPS) of 75k.
  • Established and maintained excellent relationships with clients, ensuring high customer satisfaction to have more referrals.
  • Provided product and service training to customer success teams, enabling them to deliver quality customer experiences (Post sales).
  • Co-managed training projects with customer success managers, acting as a primary point of contact for inquiries, issues, and escalations.
  • Collaborated with internal cross-functional teams, including sales, marketing, product development, and technical operations, to meet customer needs and make multiple new projects go live successful .

BYJUS
Bangalore

Senior Manager - Business Development
07.2020 - 05.2022

Job overview

  • Building and managing sales team comprising of multiple levels in Tier I city with revenue responsibility of 50- 75Cr yearly.
  • Implemented integration of both Inbound and Pre-Sales teams with Direct Sales team in Q1 2022, increased revenue productivity by 40% overall.
  • Key Achievements:
  • 1st of few SMs selected for starting Inside sales model in Bangalore ( sustainable model which will take care of sales in any pandemic situation) handling PAN India associates amid Pandemic issues which helped organisation to maintain sales/revenue generation even in difficult scenarios
  • Successfully piloted many product lines like Learn station (K3 segment), OTP based confirmation for direct conduction, BYJUS - AKASH product and services, admissions for BYJUS Tuition Centers (1st in PAN India) also implementation of changes to improve with respect to sales
  • Worked closely with various high experienced stake holders of AKASH (post acquisition), Strategy Team & Product teams
  • Piloted Various changes in CRM (Leadsquared) further implemented and used by 15000 sales associates across India which includes OTP based confirmation, recording once appointment starts - over and many more.
  • Top 10 Pan India ranking in FY 2021 & 2022 among 84+ ASM/SM positions.

BYJUS
Bhubaneswar

Manager - Business Development
08.2018 - 07.2020

Job overview

  • Responsible for office setup in remote location, starting from scratch to making it fully operational and maintaining sales targets.
  • Build my team from scratch by offering support and constructive feedback.
  • Handled H&S model of entire 1 state with expanding/Taking product to all 30 cities of 1 state.
  • Honing people management skill in order to groom upcoming set of resources for various managerial roles in business development in line with organic growth and expansion plans of company.
  • Built a team from scratch and delivered 10-15 Crore of yearly revenue under B2C Direct Sales Model.
  • Generated strategic weekly Key Performance Indicator (KPI) targets, motivating and incentivising staff to continually achieve and exceed expectation.
  • Achievements :
  • Part of Top 1% manager bracket in terms of revenue delivered throughout tenure of this role with Perfect RCN of 0.94.
  • Top 5% ranking in terms of target achieved in company with 100%+ of expected targets delivered every cycle in Q1 2020 in new WFH Inside Sales Model thereby demonstrating ability to work remotely and with minimal oversight.
  • Selected for various international trips like BALI & Istanbul (life time experience.

BYJUS
Bhubaneswar

Senior Associate
05.2018 - 08.2018

Job overview

  • Increased revenue responsibility of Rs 1Cr a year deliverable on a weekly basis under strict guidelines.
  • Piloted new sales campaigns, trained new associates, and maintained a high level of customer satisfaction.
  • Key Achievements:
  • Highest conduction average of 13/ week.
  • Highest Revenue in 1 week.
  • Highest ticket size.
  • Being example of lowest refunds.
  • Maintaining sales Pipeline.
  • Exploring New markets with in state.

BYJUS
Bhubaneswar

Business Development Associate
05.2017 - 05.2018

Job overview

  • Demonstrated expertise in product knowledge, sales processes, and sales channels.
  • Operated in a remote location and took additional responsibilities in exploring new markets and office setup.
  • Generated 92L individually exceeding companies targets in B2C model - direct sales.

Catalyst IT Solutions pvt ltd

Software Engineer
12.2016 - 05.2017

Job overview

  • Manual Testing of In-house products & client Applications (both android & Web applications)
  • Writing test cases and perform tasks related to bug tracking and report to developers.
  • Projects involved -
  • CatPub - It is a builtin around path breaking GUI that allows users to view available space and book advertisements in real time.
  • The “WEFE OMS- OPERATION MANAGEMENT SYSTEM” - It Provides a centralized framework to integrate and automate all business processes of an establishment which deals with Internet, CCTV SECURITY and P2P connectivity- with the aim of increasing operational efficiency and improving the accessibility and flow of
    information across all departments.

Education

ITER, SOA University
Bhubaneswar

B.Tech from Instrumentation and Control Engg
06.2011

University Overview

  • Instrumentation and Control Engineering Graduate
  • Coursework in TIA Portal, Sensor Application, Process control system, PLC Programming.
  • Vocational practical Training course on PLC & SCADA.
    (December 2012) (IIACTC)
  • Vocational Training in The Directorate of Radar system.
    (July 2013) (DRDO _ CHANDIPUR)
  • Member of Student affairs SOA student association.

IHSE, SOA University
Bhubaneswar

PCMB from Computer science
07.2008

Delhi Public School
Damanjodi

10th from Science
03.1995 - 05.2008

Skills

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Accomplishments

    Qualified For all International Trips Organised by Company.

    Best Cultural Award.

    Best Transformational Awards.

    Sales Leadership Choice Award.

    Lowest attrition.

    Awarded People Partner / Promoter Award.

    Recognised by management for Leadership behaviours, leading to increased In performance.

Timeline

Assistant General Manager

BYJUS
06.2022 - Current

Senior Manager - Business Development

BYJUS
07.2020 - 05.2022

Manager - Business Development

BYJUS
08.2018 - 07.2020

Senior Associate

BYJUS
05.2018 - 08.2018

Business Development Associate

BYJUS
05.2017 - 05.2018

Software Engineer

Catalyst IT Solutions pvt ltd
12.2016 - 05.2017

ITER, SOA University

B.Tech from Instrumentation and Control Engg
06.2011

IHSE, SOA University

PCMB from Computer science
07.2008

Delhi Public School

10th from Science
03.1995 - 05.2008

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