Dedicated Accounts Receivable Specialist with over 7+ years of professional experience in Credit and Collections. Proficient in accounting software and Microsoft Office applications. Demonstrates excellent communication skills and the ability to maintain strong relationships with clients and colleagues. Commited to ensuring accurate and timely financial data, supporting team goals, and maximizing company revenue.
Management and Collection of outstanding customer accounts.
Monitor, Report and Escalate customers in breach of credit terms.
Maintain collections for dedicated customers and ensure timely collections of all Invoice types, credit reporting and analysis.
Negotiated payment arrangements with customers to ensure timely collection of receivables.
Perform customer analysis on the trending payment, disputes, on account, etc and proactively drive collections using these information.
Follow up or escalate with cash applications, Invoicing, Dispute, SB Audit, D&D and Sales Teams on actions pending to ensure timely resolution.
Establish and Monitor New/Existing credit lines for customers by performing financial analysis.
Prepare reports based on credit analysis and review to support decision making process and communication to GSC stakeholders.
Consistently improve productivity and efficiency through process improvement initiatives, time management and change management.
Following up with customers for payment of past due invoices.
Researching on the claims (shortage, pricing, returns, discount etc) and recommending acceptance or denial of these claims to the client.
Preparing Account Reconciliations, offsets for matched transactions and write offs,
Updating daily and monthly cash projection files.
Support Credit Team in preparing credit reviews for new and existing customers and recommending credit limit.
Train new joiners and get them certified with 100% in process certification.
Preparing monthly SLA reports.