Dynamic cybersecurity professional with hands-on experience at At Home, specializing in network security and threat analysis. Proven ability to enhance security measures and streamline incident response processes, fostering a culture of security awareness. Strong problem-solving skills and a commitment to continuous improvement drive successful outcomes in fast-paced environments.
Overview
2026
2026
years of professional experience
4
4
Certifications
3
3
Languages
Work History
Cybersecurity Intern
At Home
2023 - Current
Assisted in the development and enforcement of security policies related to mobile devices and remote access, safeguarding sensitive data.
Participated in penetration testing exercises to assess the effectiveness of current security measures and recommend improvements.
Participated in tabletop exercises designed to simulate real-world cyber-attack scenarios, enhancing preparedness levels among team members.
Contributed to end-user security awareness training programs, promoting a strong organizational security culture.
Collaborated with IT team to identify potential security risks and develop mitigation strategies.
Evaluated new cybersecurity tools and technologies, ensuring that the organization remained up-to-date on industry best practices.
Conducted regular audits of user accounts and access permissions, mitigating unauthorized access risks.
Assisted in the development of cybersecurity policies and procedures to ensure compliance with industry standards.
Streamlined incident response processes for faster threat mitigation and reduced downtime.
Supported internal investigations into potential policy violations or data breaches, gathering digital evidence as needed.
Maintained detailed documentation of cybersecurity incidents and remediation efforts for future reference and analysis purposes.
Supported the implementation of multi-factor authentication systems, strengthening data protection measures.
Provided technical support during scheduled maintenance windows, ensuring minimal disruption to critical systems.
Continuously monitored emerging cyber threats and trends in order to proactively update defenses against potential attacks.
Reduced risk of data breaches, meticulously auditing and updating access controls and security permissions.
Streamlined threat intelligence gathering, analyzing, and sharing processes to enhance proactive defense measures.
Strengthened network security by conducting regular vulnerability assessments and implementing appropriate mitigation strategies.
Recommend improvements in security systems and procedures.
Conducted security audits to identify vulnerabilities.
Developed plans to safeguard computer files against modification, destruction, or disclosure.
Networking Technician
Personal
2014 - Current
Participated in disaster recovery planning initiatives, ensuring proper protocols were established to minimize business disruption during unforeseen events.
Implemented efficient network solutions for improved data flow and reduced downtime.
Conducted comprehensive network assessments, identifying areas for potential improvement or expansion.
Performed root cause analysis for recurring issues, implementing long-term solutions to prevent future occurrences effectively.
Developed detailed documentation for all networking configurations, facilitating easier troubleshooting and maintenance efforts in the future.
Oversaw routine backups of critical data, safeguarding against potential data loss scenarios.
Optimized wireless networks, ensuring optimal coverage and bandwidth utilization.
Liaised between different departments to ensure seamless communication across all networks within the company infrastructure.
Maintained network security with regular updates and monitoring of firewalls and antivirus software.
Collaborated with IT teams to design robust network infrastructures for new company projects.
Enhanced network performance by troubleshooting and resolving connectivity issues.
Assisted in budget planning for IT infrastructure needs, carefully considering the projected growth of the company alongside technological advancements within the field.
Upgraded legacy systems to modern platforms, reducing maintenance costs and improving overall performance.
Provided training to end-users on networking best practices, increasing their confidence in utilizing available technology resources.
Managed vendor relationships, ensuring timely delivery of hardware and software products necessary for successful project completion.
Streamlined network operations by automating various processes and tasks.
Monitored network hardware operations to evaluate proper configuration.
Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
Set up hardware and software in optimal configurations to meet network performance requirements.
Designed and evaluated WAN and LAN connectivity technologies.
Diagnosed and executed resolution for network and server issues.
Documented support procedures, processes and solutions in centralized systems, enabling user self-service.
Performed network security design and integration duties.
Provided faculty and staff with security software and network configuration support.
Office Manager
Manager At Office Managements
2011 - Current
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Increased customer satisfaction by developing effective client feedback system that led to service improvements.
Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
Reduced environmental impact by initiating recycling program and promoting paperless processes.
Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
Implemented comprehensive training program for new hires, improving their integration into team and productivity.
Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
Enhanced communication within office by implementing centralized digital messaging platform.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Kept high average of performance evaluations.
Monitored front areas so that questions could be promptly addressed.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
Conducted ongoing reviews of program financial systems to assess cost control measures.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Trained team members on new hotel services and products to support promotional efforts.
IT Technician
Website Designer
2008 - Current
Set up PCs, projectors, and microphones for use in video conferencing rooms.
Maintained office PCs, networks and mobile devices.
Performed troubleshooting and repaired peripheral devices such as printers, scanners and Type.
Established, repaired and optimized networks by installing wiring, cabling and devices.
Finance and Admin Officer at Society for Health Extension and Development (SHED)Finance and Admin Officer at Society for Health Extension and Development (SHED)