Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Tauseef Ahmed Ansari

Tauseef Ahmed Ansari

Mumbai Maharashtra

Summary

Sales oriented travel expert with excellent administrative skills and experience working for well known Travel Management Company. Proven expertise in customer service and in resolving conflicts. Provide exceptional Service and Quality obtained from 10+ years of hands on experience in Corporate Travel Industry.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Travel Desk

Investec Capital Services India Private Limited
01.2024 - Current
  • Traveler Support: Act as a lead agent for VIP client providing high touch Customer Servicing skills including Air Ticketing , Hotel booking, Visa, Travel Insurance, Car Rental, Train & Bus booking, meet and greet services, in addition to Travel arrangements for Senior Executives and Managers. Assist employees with Travel related inquiries, changes, cancellations, and other travel related issues.
  • Travel Policy Compliance: Ensure that Travel bookings align with the company's travel policy guidelines. Monitor compliance and address any policy violations or exceptions.
  • Travel Expense Management: Monitor and analyse hotel expenses to identify cost-saving opportunities. Provide recommendations to optimize travel spending while maintaining traveller satisfaction.
  • Hotel Reservations: Coordinate and manage hotel reservations for business travellers, ensuring that appropriate accommodations are booked based on the traveller's preferences, budget, and travel policies.
  • Policy and Process Development: Contribute to the development and enhancement of corporate travel policies, guidelines, and procedures related to travel bookings. Ensure policies are up-to-date and aligned with industry best practices.
  • Negotiation and Contracting: Develop relationships with hotels and negotiate contracts to secure competitive rates, favourable terms, and amenities for corporate travellers. This may involve negotiating volume discounts, room blocks, and other benefits.
  • Technology and Tools: Utilize Travel management software, online booking tools, and other technology platforms to streamline Travel booking processes, track expenses, and enhance traveler experiences.

Assistant Manager Corporate Travel

FCM - Flight Centre Travel Group
08.2022 - 01.2024
  • Reliance Industries Limited - Travel Desk Implant


Serve as lead agent for VIP clientele providing high touch Customer Servicing skills including organization of Corporate Jet, Hotel booking, Visa, Travel Insurance, Car Rental, Rail & Bus booking, meet and greet services, in addition to Travel arrangements for Senior Executives and Managers.




Assistant Manager Corporate Travel

Dadabhai Travel & Tours Pvt Ltd
07.2016 - 07.2022

Organize Domestic & International Travel for key clients such as Universal Energy Resources, BMI, Time Technoplast, Aamir Khan Production, Dreamzkraft,Neoniche Integrated Solutions Pvt Ltd, Stratix Hospitality Pvt Ltd & Sahara Dredging Ltd.

Senior Corporate Travel Consultant

Cox & Kings ( Ezeego1 Tours and Travels Pvt Ltd)
11.2014 - 11.2016

Organize Domestic and International Travel for key clients such as BPCL, ICICI Bank, Axis Bank, Axis Facade & ITM Group of Institution.

Process and complete travel requirements (from initial inquiry to file completion) for traveler covering all aspects of travel including flights Air Ticketing, Group Air Ticketing, Tour Packages, Accommodation, Car hire, Insurance and Visa.

Travel Consultant

Riya Travel Group
10.2013 - 11.2014

Speak with clients in person, via e-mail and over the phone to discuss their domestic and international travel plans and provide relevant information in regards to methods of transportation, cultural standards, currency exchange, and travel regulations.

Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation

Education

Master of Business Administration - Travel & Tourism

Welingkar Institute of Management
2019

T.Y.B.M.S (Bachelor of Management Studies) - International Marketing& Finance Management

KC College
2013

Higher School Certificate (HSC) - Commerce

St Marry’s Junior College
2010

Secondary School Certificate (SSC) -

MEHS
2008

Skills

  • Product and service knowledge
  • Negotiation skills
  • Corporate travel
  • Accommodation planning
  • Team leadership
  • Adaptability and flexibility

Certification

  • Diploma in IATA - International Air Transport Association from Thomas Cook Travel & Tourism Management - [2013]
  • Dubai Expert Online Training Program from Department of Tourism and Commerce Marketing [Tourism] Training - [2013]
  • Canadian Specialist Program from Canada Tourism Commission [Tourism] Training- [2013]

Timeline

Travel Desk

Investec Capital Services India Private Limited
01.2024 - Current

Assistant Manager Corporate Travel

FCM - Flight Centre Travel Group
08.2022 - 01.2024

Assistant Manager Corporate Travel

Dadabhai Travel & Tours Pvt Ltd
07.2016 - 07.2022

Senior Corporate Travel Consultant

Cox & Kings ( Ezeego1 Tours and Travels Pvt Ltd)
11.2014 - 11.2016

Travel Consultant

Riya Travel Group
10.2013 - 11.2014

T.Y.B.M.S (Bachelor of Management Studies) - International Marketing& Finance Management

KC College

Higher School Certificate (HSC) - Commerce

St Marry’s Junior College

Secondary School Certificate (SSC) -

MEHS
  • Diploma in IATA - International Air Transport Association from Thomas Cook Travel & Tourism Management - [2013]
  • Dubai Expert Online Training Program from Department of Tourism and Commerce Marketing [Tourism] Training - [2013]
  • Canadian Specialist Program from Canada Tourism Commission [Tourism] Training- [2013]

Master of Business Administration - Travel & Tourism

Welingkar Institute of Management
Tauseef Ahmed Ansari