Sales oriented travel expert with excellent administrative skills and experience working for well known Travel Management Company. Proven expertise in customer service and in resolving conflicts. Provide exceptional Service and Quality obtained from 10+ years of hands on experience in Corporate Travel Industry.
Serve as lead agent for VIP clientele providing high touch Customer Servicing skills including organization of Corporate Jet, Hotel booking, Visa, Travel Insurance, Car Rental, Rail & Bus booking, meet and greet services, in addition to Travel arrangements for Senior Executives and Managers.
Organize Domestic & International Travel for key clients such as Universal Energy Resources, BMI, Time Technoplast, Aamir Khan Production, Dreamzkraft,Neoniche Integrated Solutions Pvt Ltd, Stratix Hospitality Pvt Ltd & Sahara Dredging Ltd.
Organize Domestic and International Travel for key clients such as BPCL, ICICI Bank, Axis Bank, Axis Facade & ITM Group of Institution.
Process and complete travel requirements (from initial inquiry to file completion) for traveler covering all aspects of travel including flights Air Ticketing, Group Air Ticketing, Tour Packages, Accommodation, Car hire, Insurance and Visa.
Speak with clients in person, via e-mail and over the phone to discuss their domestic and international travel plans and provide relevant information in regards to methods of transportation, cultural standards, currency exchange, and travel regulations.
Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation