TAUSIF DANISH
Chabua,AS
Summary
Proven Customer Service Associate at Union Bank of India, adept in customer support and problem resolution. Demonstrated ability to enhance customer satisfaction through expert handling of complaints and maintaining high-quality standards. Skilled in team collaboration and product knowledge, significantly contributing to a positive customer experience.
Overview
13
13
years of professional experience
Work History
Customer Service ASSOCIATE
UNION BANK OF INDIA
CHAPRA
08.2011 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Provided product and service recommendations to guide customers on products to meet varying needs.
- Maintained up-to-date knowledge of product and service changes.
Education
Master of Science - Mathematics
RAJENDRA COLLEGE
CHAPRA05.2011
Skills
- Customer Service
- Customer Support
- Problem Resolution
- Team Collaboration
- Complaint Handling
- Quality Assurance
Timeline
Customer Service ASSOCIATE
UNION BANK OF INDIA
08.2011 - Current
Master of Science - Mathematics
RAJENDRA COLLEGE